Thao Tran
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Several guests reported stolen belongings during their stay. Cash, ID cards, passports, jewelry, locks, and other valuables disappeared mysteriously. What’s worse, the hostel staff seemed dismissive and unhelpful when confronted about these incidents. Instead of addressing the problem, they downplayed it, leaving affected guests frustrated and unsupported.
Key Points:
Lack of Security Measures: The hostel lacks proper security protocols. Entrance ways were unattended and CCTV cameras limited. Guests had no safe place to store their belongings.
Staff Attitude: When guests reported thefts, the staff’s response was disheartening. They brushed off complaints, suggesting that they could do nothing. This lack of empathy and accountability was deeply concerning.
Recommendation:
I strongly advise potential guests to exercise extreme caution when choosing Hostel Malti. If you decide to stay there, take extra precautions:
Keep Valuables with You: Never leave electronics or cash unattended. Even if you trust your roommates, it’s better to be safe than sorry.
Document Everything: Take photos of your belongings before checking in. In case of theft, having evidence will be crucial.
Remember, your safety and peace of mind matter. Hostel Malti needs to address these issues promptly and transparently. Until then, I recommend exploring other accommodation options.