Daniel G
Google
We had a booking on Hostelworld made months in advance, but upon showing up, the receptionist told us the price would be twice as much. I asked them why and that I have a valid booking with a different price. He said he would call the manager and that we could go to the beds in the meantime. All beds were taken. We informed the receptionist and he said to take care of it.||In the meantime, the manager Alonso showed up. He said he would only give us the room for twice the price. We refused of course and told him to honor the booking and that twice the price was insane for a dorm. He said to pay or cancel. I told him that I would not cancel, because I had already paid a deposit. He then told us to come back tomorrow? For what, so that he could mark us as no-show? The whole thing felt like a scam, especially since the receptionist had let it slip that this happened before. We refused to pay twice the price and to cancel ourselves, at which point he shouted at us to leave. We left the premises and easily found a private room for the price of a dorm somewhere else.||As such, I cannot recommend anyone to go to Monteverde Backpackers. The manager is ill-tempered and the whole thing felt like a scam. Don't be fooled by the cheap price online, they will try to make you pay more than you do elsewhere in town.