Hostel On

An incredible experience at Hostel On From the moment I arrived, I felt at home. The atmosphere is warm and welcoming, and the staff are super friendly and always ready to help with a smile. The facilities are clean, well-maintained, and stylish. I loved the vibe of the place—relaxed, yet full of positive energy. Perfect for meeting people, sharing stories, and getting some quality rest. Definitely a place to come back to!

Very disappointing stay – serious hygiene and security concerns I strongly advise future travelers to think twice before booking here. During my stay in Room 4, Bed 36, the guest next to me had an extremely unpleasant odor, possibly due to foot fungus, which made it very difficult to sleep. The strong smell was overwhelming and concerning, especially considering shared showers. On top of that, his alarm went off early and rang until it woke the entire room, adding to an already sleepless night after a long journey. In the morning, I witnessed another guest clipping his nails at the dining table – a very unhygienic behavior, especially in a shared eating area. I raised this with him and a staff member noticed as well, but no action was taken. The downstairs bathroom had a strong sewage smell, which made it uncomfortable to use. Additionally, security is a major concern here. Room doors and the front entrance are often left open, and there is no 24-hour staff present, meaning anyone could potentially walk in unnoticed. Overall, I had a very unpleasant experience and would not recommend this hostel to others, especially those looking for cleanliness, quiet, and safety

We reserved this hostel with a group of 25 people. The confirmation of the booking came through, yet when we arrived the hostel was completely unaware of our booking. They instead offered us a location on a completely different location on the island. This was not an option in our planning, and it should not even have been their offer. Eventually we found a new hotel on our own, but Hostel On did not pay any compensation for the increased costs that we had to take because of this. Completely unreliable to make any bookings here. Consider booking another hostel instead.

Avoid this hostel if possible. On my first night after checking in, I was asleep when a staff member suddenly entered with two new guests and told me that the bed I was in was actually reserved for them. It turned out the hostel had overbooked and completely overlooked my reservation. Despite the mistake being theirs, they insisted I leave and find another place to stay — at midnight — because the hostel was full. All they did was issue a refund. No assistance, no alternatives offered. After reading other reviews, it’s clear I’m not the only one who’s experienced this issue, which suggests serious problems with the management and booking system. To be fair, the staff were polite and tried to help, but in this situation, they were powerless to do anything.

We booked this hostel a few months in advance. We got a few confirmation emails to confirm this booking and called them several times. When we came to the hostel to check in, they told us that they didn’t know we booked the hostel. We couldn’t stay there and had to find a different accommodation on the day of arrival. Nice start of the vacation! The hostel staff was very nice and handled this situation with care. The owners, however, didn’t answer their phone and didn’t do anything to solve the problem that they caused. According to some locals, this has happened multiple times before.

I would like to offer my sincerest thanks to Hostel On for going above and beyond in order to help me in a desperate situation a couple of nights ago. ||Following an unpleasant incident elsewhere, I found myself alone out on the streets of Sliema late at night with nowhere to sleep, and was facing the real possibility of spending the final night of my holiday sleeping rough. That's when I encountered Hostel On. Despite it not being their policy to admit guests at that late hour, the hostel took mercy on me and gave me a bed for the night, only charging €5 more than would have cost had I booked in advance and arrived within their regular check-in times. ||Having to sleep rough on the streets of a country I don't know very well would've only caused me further distress, but in the end, I was able to sleep soundly in complete safety, security and comfort. So to Hostel On and all the staff who helped me the other night: thank you so much for your generosity, kindness and understanding.

The owner is extremely unempathetic and threatening to kick one out when you criticize things. Also, everything is full of mold and dirty and the "lockers" are wooden drawers, that can't be locked. Wouldn't recommend at all! Stress of my life.

Don’t stay here! Very bad management!! I tried to contact the hostel weeks in advance to modify my booking and to advise them of my late arrival. I didn’t receive a reply on emails, messages or phone calls. Eventually I got a hold of the hostel a day before arrival, which didn’t allow me to change the booking anymore. They advised me that it’s not a problem to arrive late at night. I arrived at 1AM in the morning and the door was locked. After a few minutes luckily someone opened the door. Apparently I had to receive a code to enter the hostel. Then they couldn’t find my key. I reserved a 6 bed dorm, but ended up staying in a 10 bed dorm. They advertised that the rooms have AC, but the AC was not turned on. The windows were kept open, so you got woken up early by traffic noise and people smoking cigarettes in front of the window. I ended up leaving the hostel 3 days earlier (which was my original plan, but since they don’t respond to emails or phone calls, my booking was never modified). I was promised a refund but the staff was not allowed to refund in cash. Eventually I’ve been in contact with the manager a couple of times and she used the excuse that she never received my payment, which was untrue. After a few weeks, I contacted the manager again and she literally hung up on me. This is the worst costumer service I’ve ever experienced.