Hostel On

Don’t stay here! Very bad management!! I tried to contact the hostel weeks in advance to modify my booking and to advise them of my late arrival. I didn’t receive a reply on emails, messages or phone calls. Eventually I got a hold of the hostel a day before arrival, which didn’t allow me to change the booking anymore. They advised me that it’s not a problem to arrive late at night. I arrived at 1AM in the morning and the door was locked. After a few minutes luckily someone opened the door. Apparently I had to receive a code to enter the hostel. Then they couldn’t find my key. I reserved a 6 bed dorm, but ended up staying in a 10 bed dorm. They advertised that the rooms have AC, but the AC was not turned on. The windows were kept open, so you got woken up early by traffic noise and people smoking cigarettes in front of the window. I ended up leaving the hostel 3 days earlier (which was my original plan, but since they don’t respond to emails or phone calls, my booking was never modified). I was promised a refund but the staff was not allowed to refund in cash. Eventually I’ve been in contact with the manager a couple of times and she used the excuse that she never received my payment, which was untrue. After a few weeks, I contacted the manager again and she literally hung up on me. This is the worst costumer service I’ve ever experienced.

The hostel was in a great location however it was an unenjoyable stay overall. They do not put the air conditioning on until 11pm at night, and a man comes into the room to turn it off at 9am. The air conditioning was set on 30° so was barely cooling anyway, the room I was in didn’t have a fan either so it was always boiling and you couldn’t sleep well. The fridge didn’t work so all the food we bought went off. My friends room was infested with bed bugs, the owner/manager was rude, unapologetic, and could not be contacted or found by any hostel staff when we had problems in the middle of the night. There was no emergency phone number to call and no one on reception. There were 4 toilet/showers combined for 30 + people so you always had to wait. The rooftop was the only nice part about the hostel, and John the volunteer was so great and tried to help as much as he could. Would not recommend anyone to stay here.

People who work there are really nice, they clean it regularly, there are 3 bathrooms, internet is awesome, and location is very good, 4 stars only because beds are hard to access if you get the bed on rooftop, they should add something so people who move during sleep dont fall of

Never again!!!!never again!!! there are bugs and huge dirt!!!! there is so much mold in the bathrooms that the ceiling is almost green!!! bugs bite all night and that is unacceptable!!! the staff are dirty and speak spanish instead of english!!!

I stayed here for several nights more than planned because this hostel has a great atmosphere and good vibes. Juan was a great host and really put in the work to make us as comfortable as possible. 10/10 would come again

I spent 5 days there, a short vacation in warm & sunny Malta. I would book the hostel again! + Good location (Groceries, coffeeshops, Bay/Beach, Busstops, Valletta). + cool & calm vibe. + Kitchen with all the equipment you need. + The rooftop is beautiful. + The hostel is worth the price!

Super nice hostel next to the beach. The room and spaces were very clean and well decorated. There are a lot of restaurants and bars on walking distance. The lady who managed the hostel was extremely helpful. I enjoyed my stay very much and I will definitely reserve again if I travel to Malta.

Such a lovely social hostel ! Moved here from another hostel in Malta… the staff are lovely with it also being clean - a very noticeable difference between the two hostels - you do have to keep in mind it is a hostel not a 5 star resort hence some of these other reviews! The location is ideal only thing to note is there are few bathrooms for the size of the complex but the rooftop and outdoor courtyard make up for it !