Doha K.
Google
This hostel's got a great location, right in the heart of Bilbao, which is super convenient, and the basic breakfast is a nice perk. Plus, the reception guys do try to be friendly. However, that's where the positives end.
The lack of curtains on the beds means zero privacy, and the thin blanket was definitely not warm enough for a December stay. To make matters worse, the heater wasn't working, so the room was freezing. Cleanliness was a major issue; there was dust everywhere. I also woke up with a couple of red marks on my arms, which might be bed bug bites – definitely not a pleasant surprise. The water was cold yesterday and this morning, so I checked out without even getting a shower – super annoying.
Yeah, it's cheap at €77 for 4 nights, but there's no excuse for the lack of cleanliness, potential bed bugs, broken heater, and basic comforts. They seriously need to pay more attention to cleaning and provide warmer bedding.