Hotel 1492

The positives of this hotel are that it is incredibly cheap and is in a good neighborhood. The staff was a nice guy and was helpful in calling us a cab. The negatives are much more glaring. The room was terrible. It was very hot and humid. There is no AC. The beds are very uncomfortable and noisy. The building was loud. I killed a cockroach. Thankfully, I speak intermediate Spanish, and that was important since the staff did not speak any English.

Our room was dirty, mold on the walls, huge cockroaches everywhere. We couldn't stay for the night because the dust or the mold triggered my asthma and I had a severe asthma attack. We left after a few hours and when we explained what was happening to the young man at the reception he didn't even comment or offer to give us a different room. Terrible experience.

Hotel was good, the room we took was number 4and although the hotel is nice and the room was clean, the space inside the room was a little small, including the bathroom but I guess that’s the trade you have to make when you re purpose a house into a hotel. The check in experience was fast, the parking situation is not in their premises but just a couple of meters away from it. Overall a nice budget experience.

I stayed here a couple times on my recent visit and was very dissapointed by the way they organise their room sand treated us. I had booked through booking.com each time the family room with two double beds. The two first times they said that there were no rooms with double beds in their hotel, which I did not believe, but offered us a room with two single beds which was okay as for the price it still was cheap. On our third stay however we arrrived and they gave us a room with a single double bed claiming that was what we had booked. I showed them on booking.com that we had booked a family room, but they claimed since it then went through a different service they had recieved different information and refused to give us the room we booked unless we paid a surcharge. The man at reception was very hostile about this and told us it was OUR FAULT and to take it up with Booking.com!! We ended up having to pay an extra 45 dollars to stay in the room we booked, which remember, he had said did not exist on previous stays, and it was on us to challenge booking.com. We spent an hour on the phone to be told we'd get a refund, but a month later I have still not recieved it. I find it disgraceful at how dishonest the owner is to have lied to us but also to have his rooms available on booking.com, even though he knows you are not booking what is shown. On top of this he hostility and agression we felt and the lack of any kind of help to resort the issue is why it gets this review. The rooms are also in desperate need of attention and refurbishment. AVOID THIS PLACE!!

Charming smaller hotel, like a traditional bed and breakfast. Beautiful old building near restaurants and nightlife. We stayed as a family of four, and the room and bath was clean, comfortable, and a very good value. Very helpful, friendly front desk.

Just outside town centre and still conveniently located. Usually quiet unless the train comes with its whistle.

The staff is friendly and location is great. Unfortunately I could not sleep the whole night. There were noises all night and the guy at reception did not care. I woke up many many times because people knocks, scream and shut doors. I told the manager at 1am about it. He did not care. Also the only way to get in the hotel is people buzz the gate. And it happen every 15 min.

Hotel 1492 was in a convenient location with lots of restaurants nearby. The staff was helpful and friendly. Our room was pretty small and didn't even have a chair, but there were nice sitting areas in the common areas. You can buy breakfast for an extra $5 (US) per person with three different options. We had breakfast and it was kind of mediocre. But the area where it was served was a nice little courtyard. The room had a window seat looking into our own private garden area, which you can't actually go into. But it was nice to see. The bathroom had a screened window which had tears in it and thus allowed bugs inside. It was an interesting place that felt a bit like being in Europe.