Hotel 1492

Hotel was good, the room we took was number 4and although the hotel is nice and the room was clean, the space inside the room was a little small, including the bathroom but I guess that’s the trade you have to make when you re purpose a house into a hotel. The check in experience was fast, the parking situation is not in their premises but just a couple of meters away from it. Overall a nice budget experience.

I stayed here a couple times on my recent visit and was very dissapointed by the way they organise their room sand treated us. I had booked through booking.com each time the family room with two double beds. The two first times they said that there were no rooms with double beds in their hotel, which I did not believe, but offered us a room with two single beds which was okay as for the price it still was cheap. On our third stay however we arrrived and they gave us a room with a single double bed claiming that was what we had booked. I showed them on booking.com that we had booked a family room, but they claimed since it then went through a different service they had recieved different information and refused to give us the room we booked unless we paid a surcharge. The man at reception was very hostile about this and told us it was OUR FAULT and to take it up with Booking.com!! We ended up having to pay an extra 45 dollars to stay in the room we booked, which remember, he had said did not exist on previous stays, and it was on us to challenge booking.com. We spent an hour on the phone to be told we'd get a refund, but a month later I have still not recieved it. I find it disgraceful at how dishonest the owner is to have lied to us but also to have his rooms available on booking.com, even though he knows you are not booking what is shown. On top of this he hostility and agression we felt and the lack of any kind of help to resort the issue is why it gets this review. The rooms are also in desperate need of attention and refurbishment. AVOID THIS PLACE!!

Charming smaller hotel, like a traditional bed and breakfast. Beautiful old building near restaurants and nightlife. We stayed as a family of four, and the room and bath was clean, comfortable, and a very good value. Very helpful, friendly front desk.

The staff is friendly and location is great. Unfortunately I could not sleep the whole night. There were noises all night and the guy at reception did not care. I woke up many many times because people knocks, scream and shut doors. I told the manager at 1am about it. He did not care. Also the only way to get in the hotel is people buzz the gate. And it happen every 15 min.

Hotel 1492 was in a convenient location with lots of restaurants nearby. The staff was helpful and friendly. Our room was pretty small and didn't even have a chair, but there were nice sitting areas in the common areas. You can buy breakfast for an extra $5 (US) per person with three different options. We had breakfast and it was kind of mediocre. But the area where it was served was a nice little courtyard. The room had a window seat looking into our own private garden area, which you can't actually go into. But it was nice to see. The bathroom had a screened window which had tears in it and thus allowed bugs inside. It was an interesting place that felt a bit like being in Europe.

Nice rooms, very friendly and accommodating staff, variety of delicious breakfast options, relaxing living space and courtyard, good location nearby many neat places. Incredibowl courtyard and gelato places 3 minutes away were excellent to visit.

We arrived to the hotel on a Friday night and were greeted by Jorge, he checked us in, He put us in a room that had a large screen television from the 1990's the beds were very old and the bathroom had a urine smell. Jorge moved us to another room that was better. They gave us two towels and no towel for the floor. out of the 3 night we stayed only one day our room was cleaned, I really don't think that was in their control because that was the same morning that there was not hot water. We had to wait after breakfast to take a shower in order for the staff to fix the problem. The staff was very friendly and did their best under the circumstances of a very old hotel that has not updated their rooms. ||||The breakfast served was very good, they give you three choices, We had the traditional costa rican breakfast, the Gallo Pinto was very good, and the fresh fruit was fresh, The coffee was o.k, we asked for milk and Jorge gave it to use without charging us. ||||I would suggest to bring ear plugs because its near the train, you can hear the train whistle in the hotel. Also Calle 33, the gastronomy street is nearby very close to Pandelli, Sofia among other restaurants. The hotel only offers breakfast, they had snacks for sale at the reception at inflated prices ($3 for ramen noodles). The wifi is excellent

great spot near everything you need when visiting san jose, some rooms are small but if you only staying there to sleep they are ok, then the price is just great too.