Izaura N.
Google
I recently stayed at 3K Europa Hotel in Lisbon and unfortunately, my experience was very disappointing.
The front desk staff were not welcoming at all and, at times, even rude. I arrived at the hotel at 12 PM and was told (quite rudely) that I would have to wait until the official check-in time. While I waited in the lobby, I could clearly hear the receptionists speaking loudly, making fun of and mocking other guests. I found this behavior extremely unprofessional and unpleasant.
To make things worse, my room was not properly cleaned. The bathtub was visibly dirty, which made it impossible to use. For a 4-star hotel, I expected a much higher standard of cleanliness and hospitality.
Overall, I cannot recommend this hotel based on my experience.