Hotel 5 Elementos Corferias by HBP

Customer service is horrible. The room wasn't ready until 4:10 instead of 3. They gave excuses instead of apologizing and fixing the issue. We had reservations so there's no excuse for not having rooms ready on time.

Extremely disappointed by this hotel. Despite informing them 4 days in advance about needing to change my stay, they offered no assistance and charged me for the extra nights. While the proximity to Corferias was convenient, the rooms were very noisy and the breakfast was underwhelming. The lack of customer service was the most frustrating aspect. I would recommend exploring other options as there are many hotels in the area.

There are so many things I loved about this quaint hotel that the one negative isn't so bad and I would stay again.||||I loved the size of the place. Only 5 stories and probably 50 rooms. The staff were always very kind and helpful to our team which had several non Spanish speakers. The front desk, morning cooks and servers and the maids. All top notch!||||A very nice, big breakfast buffet is included. Meats, fruits, breads, cereal and you can have omelet or eggs fixed exactly how you like! Besides coffee they will make you cappuccino if you ask which yes I did thruout the day! Please remember to tip not just the server but the fellow who makes your eggs! They go out of their way to please!||||I was on the 5th floor and my room was huge! It was like a small apartment. you could live there. I loved it. I didn't use the kitchen tho as we ate out daily. But really enjoyed all my space.||||It is a safe, well lit area. My female friend and I walked to the little grocer a few places down the block at night or to the corner for really good pizza. In the am we went around the corner and got our mochas and a perhaps a pastry. Lots of little shops !||||It is also in walking distance (at least to us!) to the local huge mall! So we went one day and went to the movies, ate a nice lunch shopped a bit then walked back.||||The cons: I had to constantly go to the desk to get my key to work again. You have to use your key on the elevator to get up to your floor which not always but sometimes worked. then I get to my door and NO! They are flimsy and cheap so lose their coding. NO I did not keep it next to my phone lol||||It has a very open concept which is cool but the outdoor sounds and even the lobby sounds resound! I was on the 5th floor and could hear everything going on in the lobby. Finally asked for a fan so I could get a full good nights sleep.||||All in all it was a great experience and would stay there again||||CON: The one thing I

Good design but in the middle of nowhere. The kitchen in the unit was very limited. Good fridge, microwave, toaster and coffee maker and stove but not one kitchen utensil nor cooking implement so it's all for show. We had a front unit with no sound protection and open window shutter vents so no way to stop the cold Bogotá weather from being a part of our stay. There are no restaurants nearby nor anything of interest within an easy walk. If you need to be close to the US embassy, a decent place but that's all.

Great place. Quiet, clean and friendly staff. Breakfast included. And is in a very safe and nice area. Highly recommend!

Great personal. They were always helpful and friendly. We lost a mobile in a taxi that we took from the hotel and they were able to recover it. Thank so much

I only spent one night between flights and the services offered were good. It is close to the airport.|The room was nice, the staff helped me with my dinner and the next morning taxi.|Not sure if this is a good option for tourism.|

Nice apartment. Close to Conferias, so confinient if you need to be there. Noisy in the night.