Federico R.
Google
We stayed here for three nights, using it as our base. The location was convenient and easy to reach. The 24/7 reception service was helpful, and the staff, although not very fluent in English, were friendly and accommodating—we had no trouble communicating. Our room was clean and spacious enough for us. One standout feature was the glass partition separating the shower from the rest of the bathroom, something we appreciated since this setup is uncommon in Indonesia. Also, the bed was very comfortable, big, and had 2 pillows per person. However, we encountered a few drawbacks during our stay. The biggest issue was noise. On our first night, we had to call reception at 2 a.m. due to loud neighbors. While the staff assured us they would check on the situation, they never followed through. Another downside was the breakfast selection, which consisted entirely of Indonesian dishes. While this might suit local guests, Western travelers may struggle to adapt to the offerings, and vegetarians will find very limited options. Additionally, the room had a strong tobacco odor, which made sleeping uncomfortable. As non-smokers, waking up with a cough every morning was frustrating. It's surprising that in 2025, smoking is still allowed not only in the corridors but also inside the rooms themselves. On a positive note, the hotel provides free cold water in the hallways and reception area, which is a great convenience. Instead of relying on plastic bottles, we could refill our own thermoses, which we really appreciated. Overall, our stay was good but not outstanding. While the hotel has some commendable aspects, such as cleanliness and location, the noise, breakfast options, and pervasive cigarette smell were notable downsides. We'd rate it an 8 out of 10
