Abalu - Design & boutique Gran Vía

The hotel staff was so rude and the card for the room wasnt working i had to change it everytime and the door was broken it wasnt opening they came and fixed it but it broke again they gave us another room to stay at because the other room door wasn’t opening. After that they were being rude and wanted us to leave and wanted us to pay for the room that they gave us because the other room wasnt working. Its their fault that their door is broken why should i pay for the other room? They were inappropriate and their behavior was the worst behavior ive ever seen. Biggest mistake booking this hotel. Vacation ruined. I dont recommend it.

Nice, clean, well located hotel. I stayed one night only. The staff was friendly and the room was clean. The room had an eclectic decor. I liked it.

As seen in the pictures, this room costs 265 euros in mid-March and is in this condition. Ridiculous. Arrogant receptionist. Complete inflexibility on their part. An overly complicated and laughable check-in procedure. The room is in terrible condition—the walls and plumbing are a disaster. On top of that, the room faces a dark hole, for this amount of money. The jacuzzi is unusable because there's no drain plug, the headrest is broken and just left in the tub, and it’s unbearably loud, which must be a nightmare for the neighbors—not something you’d want. The only wardrobe in the entire room is the one shown in the picture, where two people are supposed to store all their clothes. There isn't even a table, a drawer, or anything to put your things on, open a laptop, or sit anywhere besides the bed. The furniture and walls are worn out, the air conditioning unit is rusting, and from below, this is the "beautiful" view you get to look at. This place isn't worth a cent. No one should even think about booking here.

A Hostel masquerading as a hotel. Paid 290 Euros per night for a room with gym matt flooring , a window that doesn’t close and visible dust everywhere , so that you wake up with a stuffy nose and sneezing like crazy. Let’s not even talk about that “jacuzzi bath” it’s mouldy, I missed my slippers. The only good thing about this hotel is the location.

This is one of those hotels that try to whoo you with nice decor but gets the basics wrong. First, it's located in a hip neighborhood with lots of bars and restaurants. That's good but it comes with the drawback of noise. The room I had was basic, with nice decor but no view of any sort and hardly any sun. In terms of basics, the toilet door did not close properly and the shower wasn't warm enough. They didn't even have a place to hang towels next to the shower. The faucet looked nice artistically but the handle got stuck when you turned it. There was no closet, only a hanger in the room and the TV did not have English channels. Wifi kind of worked. There was a coffee machine but only 2 coffee pods for 2 days I stayed there. They did a nice touch by leaving complimentary water in the room and pastries and fruit every morning at the door but for the price you're paying for the room, that's the least they can do. Overall, it's a budget level hotel in a noisy neighborhood with average dark rooms with no amenities but with premium prices.

We stayed at the hotel in early September and it was still very hot. + The location is perfect to explore the city. + LGBTQIA+ friendly + Pet friendly + Card payment + Staff was nice + AC ~ The interior design is a mix of steampunk, industrial and Greek / Roman kitsch. - the water in the shower just didn't get hot

An amazing little boutique hotel in a great part of town. Lots of interesting cafes nearby, a walk away to Gran Via, Abalu is surprising as it’s funky and fun decor and Alexa playing music as you enter and great big pink flamingos in your bathroom near your jacuzzi tub! Really enjoyed our stay, excellent service. The only issue we had was that they seem to have issues with their plumbing as drainage in tub and sink was very slow.

Classic city centre tiny rooms with a very strange "enter via the bolted-on bathroom" setup. |Friendly staff but not very organised. |This isn't a great hotel, the bar is not really a true bar "no, sorry, we don't have any white wine" and breakfast served in the same room is also pretty poor. No choice, just a plate with some fruit, some processed cheese and meat, and a couple of pastries.|Having said that, location is very good, this is a great neighbourhood to stay in and plenty of places to eat & drink.|Overall though, city centre prices and didn't feel like value for money.