Hotel Acquarello Swiss Quality

Very conveniently situated hotel for exploring the city and public transport links to other parts. There are many restaurants etc., nearby. Hotel room and hotel in general was very clean. Breakfast had a good variety. Staff are friendly and helpful. When we first arrived the lady checking us in noticed it was my mom’s special birthday the following day and wisher her a happy birthday. A bottle of Prosecco was left for her in the room with a nice note. Would happily stay here again and recommend it to others.

The hotel was in center, perfect location. Clean and tidy. Amenities were provided such as sewing kit, ear buds etc. Coffee machine with coffee pods are well appreciated. And plus a chocolate as a gift at check in. All was superb. Besides breakfast. It was poor.

Booked very last minute due to pre booked accommodation letting me down, arrived at the hotel 20 minutes later and received a warm welcome from the receptionist. Everything was explained clearly, the receptionist was pleasant and helpful. The lift was out of order but I was able to use the staff lift. The room was spotless the corridors are quite quirky, I liked them, very art deco - this hotel is obviously quite old, ancient beams in the breakfast room. My room had everything I needed, the pillows were amazing. The bathroom was brand new, with modern fixtures and fittings and despite reading another review which said the shower was small, mine was spacious! Breakfast was fine, lots of continental choice. You can park nearby overnight for 27 Swiss Francs.|I really think this hotel is underrated my stay was pleasant, welcoming and comfortable - I wouldn't hesitate to stay here again.

My room on the fifth floor was quite noisy due to the funicular railway that runs until 11:30pm. I believe other rooms are quieter, but the noise can be a problem. The room was small but modern, and the bed was quite comfortable. The breakfast was good and varied. The staff were friendly. The best thing is definitely the central location. Good value for money, but I would go elsewhere if you are a light sleeper.

Enjoyed visiting beautiful Lugano and having great time in this hotel. Nice spotlessly clean room and bathroom, very polite and friendly staff.Great location in the city centre.

You simply can’t beat the value for money this hotel offers. The location is unbeatable — right next to the funicular that connects directly to the Lugano main SBB station (and possibly other destinations, though I only used it for the station). There’s also a wide variety of restaurants and shops just steps from the hotel. Despite its compact size, the hotel has a great little gym, and my room — which faced the funicular — was surprisingly quiet. I slept like a baby! If you're a light sleeper, the hotel thoughtfully provides earplugs and a welcome chocolate in the room. A really nice touch: I received the Ticino Ticket by email on the day of arrival, giving me free access to most public transportation and discounts at various attractions. But what truly made my stay exceptional was the incredibly friendly and helpful staff at the front desk. Thank you all for your kindness, thoughtful touches, and excellent recommendations — you made my visit even more memorable! Breakfast is typical Swiss. It's not a complaint, just a note for other travellers :) Expect cheese, cold cuts, croissants, bread, good choice of fruits and yogurts.

Good Hotel, specially for solo traveller who just need a room for rest.

A good hotel, convenient for rail travellers and easy access to the city and lakeside.|En-suite room good, with superb shower facilities. Beds v comfortable. Slight downside was the adjacent short funicular used to get to/ from the rail station to the city below the station. It was a good 0630 alarm clock!|The hotel provided us with a free public transport/facilities pass which came in very handy. We took the funicular ride to the 930 meters top of San Salvador mountain, a worthwhile experience.