Hotel Admiral Lugano

Great hotel I can recommend for your Lugano stay. Cost/value is good, very friendly and supportive staff, breakfast buffet offers lots of choices. The hotel's proximity to Lugano city centre as well as the train to go to Mount San Salvatore are ideal.

We booked a single room but it turned out that our room had a connecting door within the room and you could literally hear the guests next door. There was no privacy. It was really uncomfortable to sleep because these people were also very loud until late at night and in my opinion that simply isn't a single room. In my opinion that is cheeky and not an acceptance of privacy. Luckily we were only there for one night because otherwise we would have thrown our money out the window. The bathroom was also very dated. It wasn't clean. There was hair from the previous guests. The shower curtain was dirty and some things were broken. There were lots of small splashes on the wardrobe door. I can't understand how they couldn't just clean it. It was spread over the whole area and was clearly visible. The outside pool was only deep up to the basin - you couldn't really see that in the photos. The view is surrounded by high-rise buildings so it's not exactly pleasant and there weren't enough sun loungers either. The only positive thing was the breakfast buffet and the comfortable bed.

Very kind and helpful staff. Very clean property. The location is central and very convenient. We enjoyed the roof top sun beds as well as the very large indoor pool for swimming laps. Onsite parking is very convenient, and be sure to reserve in advance. Keep in mind the room size if you are traveling with a lot of luggage.

It was a perfect stay. The calm environment and awesome location, close to the lake, funicolare and train station. The staff was respectful, and the breakfast was amazing with plenty of choices. The rooftop swimming pool was nice but not deep. Many thanks :)

Stayed at this hotel for 2 nights. Amazing hotel. Staff were lovely and Roberta was fantastic. Both pools were brilliant and reception borrowed us towels each time. Breakfast buffet was one of the best we have had. Highly recommend this hotel.

Another family and I just spent a long weekend at the Hotel Admiral as it was a bank holiday last Thursday and we wanted to enjoy the sun so took the long drive from Zurich. We have stayed at the hotel before and each time we come back, I see that they are continuously improving the place with fresh refurbishment and additional modern touches. Overall we had a great time and much of that was due to the hotel, their staff and the services they provided to us. They really went out of their way to make our stay memorable. We were 2 families, with 2 kids (6 and 7 years) and a new baby under 1 year old. They provided us a connecting room which was great for the kids to enjoy and much easier for us as we had our private space but was still together. The pool was nice, not too big but was fun for the kids, and it was nice to have drinks to round off the day before heading to dinner. On the check out day, they were also very flexible with us allowing us to enjoy Lugano a bit more before we headed back to Zurich. Thank you Hotel Admiral Lugano - see you next time! :-)

The room was a bit strange (the wc was visible from the room through a glass wall, it could be covered but still partially visible), but other than that, the hotel was perfect. The staff was extremely kind and helpful. The breakfast was fantastic, it even included pizza!!! It's located very close to the train station and next to San Salvatore funicolare. It is about 20 min by foot along beautiful lake to Lugano center. The "Dine Around" offer is absolutely great and extremely cost-effective!

Our stay at Hotel Admiral in Lugano was disappointing. The rooms are small, with very old bathrooms, no proper hot water in the shower, and towels with an unpleasant smell. Windows and doors are outdated, so every noise from outside or the corridor can be heard. The location is average, parking is cramped, and service was inconsistent – about half of the staff were helpful, but some did not even speak English. One of the two reception ladies was very kind and truly helpful. The hotel urgently needs renovation and better maintenance.