Haim San
Google
I stayed at this hotel, and unfortunately, my experience was far from positive. The rooms looked nothing like the photos – outdated, poorly maintained, and definitely not what I expected.
Although I had a verbal agreement with the reception to partially cancel my reservation, when the time came to enforce it, they suddenly denied everything that was said. The service was frustrating and unprofessional – instead of taking responsibility for their mistake, they kept passing me from one person to another, avoiding clear answers and showing complete disregard for the situation.
To make things worse, because I didn’t read the fine print, I also ended up without parking for my car – something that should have been clearly mentioned upfront.
A hotel that cannot be trusted, poor customer service, and a clear sense that they prioritize taking advantage of guests rather than providing a pleasant stay.
If you’re looking for a hotel with integrity, fair service, and honest advertising – keep looking elsewhere.