Hotel Agua Azul

Hotel is very relaxed with a fantastic service nothings is to much for the staff especially the manager who makes sure everything is running as it should do ,food is very good with plenty of variations. Rooms are not the biggest but are clean and well looked after . There are shows every night which are all good. There is plenty of drinks on tap with some premium drinks

Our first time in Agua Azul having previously stayed in other hotels close by.|Highly recommend this hotel. Lovely clean accommodation. Food Great.|Entertainment every night.|Carl the entertainment rep was lovely- great personality and perfect for the job.|We were all inclusive- many thanks to “ The 2 Davids “ who kept us topped up with a smile every time.||Highly recommended

This is a lovely modern clean hotel with great staff and a good location. The only thing that lets it down was the evening entertainment. |The rooms are fine with everything you need and were very clean. People have remarked on the “open plan” aspect, the sink being screened off and the glass door for the toilet but we didn’t find this an issue. |The food was well presented, always hot and plenty of it, it can get a bit repetitive but there was always a good choice so again not an issue for us. |There is a wide choice of drinks including cocktails in the all inclusive package and we never had to wait long to be served. |All the staff were friendly, pleasant and very helpful in all the areas of the hotel. |As previously stated the evening entertainment was a let down so if that is a major part of your holiday you will be disappointed. There are plenty of bars and Cabaret venues in Benidorm to visit but of course you haven’t got the benefit of the “all inclusive”|All in all we had a lovely week and would consider staying here again.

We were on our 7th visit here but our first Christmas. As always check in was good, room clean, tea, coffee, milk and water in the room. We had requested our usual pool view room on the top floor and were not disappointed. Everywhere was beautifully festive and decorated lovely. You get a free safe, good fridge, unlimited waters (big and small) on the AI which i highly recommend as you can have branded drinks aswell as local drinks. After evening meal ends there is food put out until midnight in an area of the restaurant where you can go in and help yourself and take it to your room, outside or in the entertainment lounge, this includes pizza, chips, burgers, sandwiches, crisps, cakes and other hot foods. You can request bottles of wine, cava to take to your room restaurant or entertainment lounge but sensibly no glass outside. Christmas day was well organised, lunch was on extended times and tables beautifully decorated including santa hats. A varied Christmas day menu, including turkey, sprouts etc and xmas pud. I had lobster, prawns and paella which was lovely. Special festive soups looked delicious. A table was laid up with Christmas goodies, chocolates etc. On other days the food was excellent, hot and a lot of choice plenty of seafood, fish and paella too which I love. Breakfast loads of choice eggs however you like them, English and Spanish bacon, hash browns, even black pudding amongst everything else. Continental, cereals, fruit etc. Ideal location in old town, near beach, restaurants, bars, tapas alley dove park etc. New town/strip about 25 mins walk, 8 € in taxi. If is age 16 plus, smaller hotel, 6 floors, staff excellent, special call out for Pilar, used to be on reception but now manager, always makes a fuss of us a d Christmas day ran very smoothly mainly because of her. Glass panels in the room can be bumped into easily, we take 4 suction hooks to stick on bed side, means we can hang cardis, jackets on as well as making it visible. Separate toilet has a blue sliding door which you can't see through. Spare pillows an blanket in wardrobe, we even had heating through the air con in December. Admittedly entertainment could be improved but we were out walking most nights and back for a night cap. Pablo Bloom and the Sunday night duo were fab, can't remember their name, they sang Christmas afternoon too. Please put mugs or China cups back in the rooms as paper cups are not acceptable for a 4 star, we take 2 cups up from the dining room for our stay. Housekeeping, clean bedding and towels are spot on. Sunbeds in summer are a bit hard to get, but we don't stress, they have 2 other sunbathing areas or we head to the beach. Beautiful huge park to walk in directly behind the hotel which stages events, concerts etc. The Christmas stalls, fun fair, ice rink, shows there were so pretty and festive. We are returning in April with 4 family members and can't wait. We prefer pool view rooms high up to see the pool and watch the world go by. Park view rooms can be noisy if an event in the park and overlook a busy road. There are some superior larger rooms on the ground floor, with astroturf and sunbeds.

3rd time here and lovely as always. Very generous with drinks and it's known labels etc. Restaurant maybe has less choice than last time little disappointed but still always something to eat. Nice pool when in season, it's a little cold now as febuary 🥶 lol. But staff very friends and accommodating, cant fault them.

This hotel has a fantastic location just on the edge of the old town (about a 4/5-minute walk) On our arrival we were recognised as previous customers, addressed by our first names which was such a lovely welcome and beginning to our Christmas stay. We were in room 212 (which we had requested) overlooking the pool and the room was exactly the same as the one we had stayed in previously. The room has all the facilities we needed with free safe, fridge, tea and coffee making facilities. the beds are very comfortable and so are the pillows. extra bedding is available if needed. There is ample storage space for hanging your clothes and shelving for all other items. The rain shower is wonderful. I have even got used to the washbasin being divided from the bed with a glass partition. It makes the room feel more spacious. The room and hotel are spotless and the staff do a thorough job. Towels are replaced daily if requested to do so.|The food is good and varied, there is always plenty of staff on hand to help. we always go inclusive but never take advantage of the drinks package as we go into the old town every night, but we do use it for water and coffees and a soft drink with our meal so it is worth it. I have stayed in many hotels in Benidorm but have found this little gem to be the best.|We had the pleasure of being at the hotel for both Christmas day lunch and New Years eve Gala buffet. Both were fantastic and well- run events; the efforts of the whole team didn’t go unnoticed. The room and tables looked very festive, the food was amazing and the atmosphere was one of celebration. We loved the extra goodies of the table ornament gift on Christmas day and the festive pack on New Years Eve (hats, streamers, masks, blowers and lays)|The best asset in any hotel is the staff and their ability to help customers have an enjoyable stay. Without a doubt these staff are professional, courteous, approachable, very relatable and charming.|The one area for improvement is their main entertainment space, while it is in keeping with the modern look of the hotel, it lacks any personality and it has so much more potential. It wouldn't really take much to sort it out. The layout is all wrong, the stage needs to be in the middle of the room on the back wall rather than being at the bottom of the room, all guest would have a view of what’s going on and could hear the acts performing. Then if the entertainment program gets reviewed it would be a 10/10 from us. thank you for a lovely welcoming stay, once again you guys have made our Christmas. We have already booked for next year and are looking forward to your 1st class hospitality once more.|Thank you all @ Agua Azul.|Kevin Norton and David Bailey

We stayed for 5 nights over new year. Check in was not great. One person to check in a lot of people. Rooms clean. Good drinks. Food hit and miss. Often cold. Entertainment wasn’t great apart from Carl the entertainment guy. He was excellent and considering he’d only just started did a great job. Good location for old and new town.

Rooms very clean, always hot water. Comfortable beds. Rooms could be warmer the heating only went up to 20c and didn't even reach it but kindly the hotel gave me a heater. The food is good. Always found something. Breakfast was excellent. Friendly staff manged by Pillar. Very friendly. The location is very good for beach and old town. I would stay there again