VeAndra L.
Yelp
All in all, this is a really nice hotel; however, for the price, there is still a little more updating to do.
The staff is very friendly, approachable, and helpful. One day the cleaning staff skipped my room. When I attempted to speak to them, they just stared at me due to the language barrier. I get it. The oversight was promptly corrected after a simple call to the front desk.
The hotel is beautiful overall. As others have mentioned, though, it is still in need of updating. I actually think more attention was placed on the common areas than the actual rooms in the conversion of the hotel from one brand to the next. As you can see from the pics I provided, the lobby area and media room were both extremely nice. As mentioned previously, some areas are awkwardly dark. There were also random missteps in the rooms. For instance, most hotels now have charging abilities in the nightstands within the bedrooms. As phones and general other devices have globally upgraded, smart hotels have followed suit. My party had both an Android and iPhone. You could charge one but the ports were still outdated so we had to use other means to charge the other device. The point is that some things are common in everyday life now. Also, as another user noted, certain areas such as the drinking station with the glasses, coffee, etc., were so dusty (as if it had not been cleaned in a really long time), that we literally washed it all ourselves. I'm saying the real wash like at home in the kitchen sink. Also, as another person mentioned, while the water closet is obviously useful, the button placement on the toilet is definitely a design flaw. It is not exactly what you would call user friendly. The huge balcony was amazing. The size of the room was larger than some apartments I have seen in the city (seriously). The bathroom in general, although nice at first glance, definitely shows signs of age from the shower to areas in the sink. The breakfast was fine, as general breakfast goes. Oh, and the hash browns aren't the typical ones you would receive at hotel breakfast.
Anyway, nice overall visit. However, when you have patrons doing more than a simple overnight like I did, they expect an experience that will justify the price.
All in all, this place just needs a little fine-tuning. It is in a nice location, has good bones, and great staff. Positively thinking, it will be one of the better hotel offerings in the area over time.