Hotel Alessandra

Andrea, who owns the hotel, is a delight. He accommodated a schedule change for us and made our arrival extremely easy. Staff were also very friendly and helpful. The location in Florence is perfection. The room was bright and clean.|(Know, however that the hotel entrance is one flight of stairs up, then an easy elevator ride. But if you have any mobility issues, that flight of stairs might be a non-starter.)

An excellent place to stay in the heart of Florence. A building typical of the city's architecture. Beautiful and well-maintained. The rooms are adequate, perfect for relaxing after a day of exploring Florence. The mattresses, pillows, and sheets are super comfortable. The service is excellent. From the moment I booked, two months before my arrival, they contacted me with tips on how to get there, how to park closest to the hotel, and other advice for a better experience in the city. They were always attentive to my requests and responded quickly. I highly recommend it.

Easy/walkable access to all the downtown sights, comfortable huge bed and pillows, cold air conditioning in a charming, historic hotel room. We upgraded for a room with a gorgeous view of river and bell tower. Enormous bathroom! Access to lovely, quiet terrace. Very friendly and helpful staff with excellent messaging/quick responses. Loved this experience!

Outstanding hotel in the heart of Florence. Very nice breakfast. Cute vibe. Fantastic location. Friendly staff. Can’t go wrong staying here. They are very responsive to any requests and always greet you with a smile. We would definitely stay here again.

This is a wonderful hotel to feel peaceful and safe in, at all times of the day and night. The hotel staff is superlative -- friendly, proactive, and communicating well in many languages; the breakfast buffet is a delicious and filling way to start the day; the rooms are clean with comfortable beds and furniture, ample electrical sockets, lovely window views, and large, well-appointed bathrooms where everything works perfectly and there are lots of towels (and even a heated towel rack); and the pictures on the hotel's website really look like the rooms themselves -- all is accurate! I recommend the Hotel Alessandra most highly of any hotel I have stayed in, ever (with even the amazing Hotel Monteleone in New Orleans just nearly a tie, a close second).

The hotel is cozy, decorated in a Florentine style, affordable, and generally matches its price. However, we were very disappointed with the parking situation. On Booking, it mentions a parking spot, but it’s not clearly stated that there’s an additional charge. When we arrived, we were told it costs €25, but at checkout, it suddenly became €45. It would be much better if the hotel informed guests about this fee upfront or removed the parking note entirely to avoid misleading visitors.

The only issue is the elevator only fits 2 people and two suitcases and that's ONLY if you are not overweight. Otherwise, it's 3 floors (75 steps) to the reception desk. However, the location is Fantastic!!!

The hotel is in a great location: 3-5 minutes from the Uffizi and 10-15 minutes walk to the main tourist locations. At the same time, it is located on a quiet street, so there was no noise at night. The steps to the elevator are not a problem even after a long day. And most importantly - great friendly staff. Breakfast is good, includes an omelette with bacon, various pies and nice staff ready to serve. The room is spacious, the bed is comfortable, everything is clean. It was nice to come and relax. I will definitely stay again and highly recommend it.