Hotel Alpen Resort & SPA

We had a lovely stay here for 10 nights half board. The view from our room 405 was simply breathtaking of the Matterhorn, offering a stunning panorama of the surrounding mountains. The spa facilities provided a sanctuary of relaxation, with a variety of treatments and amenities to enjoy. Every aspect of the experience was exceptional, creating an atmosphere of pure bliss and rejuvenation. The food at the resort was a culinary delight, with each dish prepared and presented with care. Wifi was excellent too. Overall, it was a truly memorable stay.

This hotel was wonderful and exceeded our expectations. The staff were friendly and helpful, our room was great, the complimentary breakfast was amazing, and the location was perfect. The pool and spa areas were also amazing. My husband and I loved being able to do cold plunge showers and sauna sessions after our long day. And there’s also so many fun things for kids!! We really want to come back and bring our kids someday. Thank you so much Hotel Alpen! We loved our stay.

I cannot recommend this hotel highly enough, we've just spent 11 nights there and it was a fantastic experience! The room was spacious modern and spotlessly clean, we had a large balcony with a fantastic view of the Matterhorn. We had the half board option which consisted of a buffet breakfast which was extensive and had a fantastic choice of hot and cold options, and a five course evening meal which was of the highest quality. The staff at the hotel are absolutely brilliant, there isn't anything they won't do to make your stay the best experience possible. The hotel is in fantastic location a short walk from the main railway station and Gonergrat Bahn. The facilities at the hotel are great too, games room, comprehensive array of spa treatments, fantastic heated indoor pool with Jacuzzi, and an outdoor Jacuzzi too! Thanks again to all the the staff at the Alpen resort for your fantastic service and for making our stay so fantastic 😍

This has everything you need from an hotel and is extremely good value. Our bedroom with a view of the Matterhorn was superb; spacious, comfortable, in perfect condition. Breakfast was excellent and included in the price. The spa was very very good and of a quality you would expect to find in a much more expensive hotel and my massage was very good. All in all an extremely good value hotel. I would highly recommend and would book again if ever visiting Zermatt in the future.

I am delighted to share my experience with the Alpen Resort and Spa. The staff was incredibly welcoming and attentive, ensuring a pleasant stay for all guests. The facilities, including the spa and pool, were exceptionally well-maintained and provided a relaxing atmosphere. The overall experience was truly outstanding, surpassing all expectations for comfort and service. I wholeheartedly recommend this resort to anyone seeking a memorable getaway.

Really lovely hotel, staff friendly and polite, I booked a single room so imagine my surprise when I had a family room at no extra cost. The bathroom was lovely, bath shower. I found the hotel to be spotless and inviting. Cosy lounge, and a smoking lounge if you need one. The lounge had a enclosed log burner. I settled down with a book. The spa is out of this world. Infinity pool with jacuzzi, sauna, a hot plunge. Outside jacuzzi. Orange juice at hand. The only thing was the steam room seemed rather poor and it had a off putting smell!? There were lots of loungers, fresh towels. And before I forget, in my room was a basket for the spa, a dressing gown and slippers. The slippers kept falling off lol 😂 but I brought my own flip flops, I felt really pamperd. I would recommend bringing flip flops. Now I am a vegetarian and Mmmmm not a great deal of choice in the evening, other than cheese that I'm trying to cut down on because of high cholesterol. But there was soup and salad every day. I made a do at Breakfast, eggs, cereal, yougart, fruit. Coffee. I certainly didn't starve 😆 It's the perfect hotel to do all I wanted. I went on the cable car to the glacier paradise which was what I came for. Mountains with snow on. I also took the train up too, both trips highly recommended. I was a solo female and felt safe throughout my trip. The village is beautiful. I can honestly say the whole experience is one of the best I have ever had, and I will treasure my memories of Zermatt Switzerland x x

Our stay at Alpen Resort Zermatt was absolutely outstanding! From the moment we arrived, everything was very good,the rooms were extremely comfortable, the staff went above and beyond with their kindness and helpfulness. The resort has incredible facilities, the cigar lounge with its breathtaking view of the Matterhorn was a personal highlight, truly unforgettable. The pool and wellness areas are beautifully designed and of exceptional quality, and the children’s facilities were equally impressive, making it a wonderful stay for the whole family. We left already planning our next visit we’ll definitely be back!

We only stayed for 1 night but thoroughly enjoyed our stay. Our room was spacious, clean and had a lovely view of the Matterhorn. We were able to store our bags to go exploring, both before and after check-in, and changed into hiking gear in the toilets which were also spacious and clean. Staff were friendly and welcoming, the food was great, including a fantastic breakfast buffet. The (small) gym and hot tub were also a welcome addition.

I am not paid to do this review, but if you can coming to Zematt, you need to stay here. Right in your room patio you can have a splendid view of the Matterhorn!

Front desk is very helpful. He helped.make arrangement for taxi and parking at the sister hotel in another city nearby. Recommended.

Book here now. We were in the "C" building on the second floor and it was incredibly! I can't even begin to tell you how happy we were with our room, our view and the service. They have a wonderful restaurant downstairs that has similar prices that most hotels in the area have. There's also a spa/pool downstairs that offers complete relaxation after a long day of travel or skiing. The staff was great and so was the room. Loved it!