Hotel Alpen Resort & SPA

We had a lovely stay here for 10 nights half board. The view from our room 405 was simply breathtaking of the Matterhorn, offering a stunning panorama of the surrounding mountains. The spa facilities provided a sanctuary of relaxation, with a variety of treatments and amenities to enjoy. Every aspect of the experience was exceptional, creating an atmosphere of pure bliss and rejuvenation. The food at the resort was a culinary delight, with each dish prepared and presented with care. Wifi was excellent too. Overall, it was a truly memorable stay.

Location s good - walking distance from the train station but when you leave e the hotel to catch the train, suggest you ask the reception to arrange the complimentary pick up as the way to train station from hotel is slightly uphill. You can see Matterhorn from the hotel grounds. Also we booked an entry room and were upgraded to a room located in the building where the spa is and with beautiful views of snow capped mountains and the Matterhorn. The room is big and quiet with bathrobes and slippers for wellness access where there’s a whirlpool, swimming pool and gym and play area for younger ones. There’s also an outdoor jacuzzi. The breakfast was very good with warm soup served. There’s 2 restaurants opened even though it was low season in November. Very good hotel.

I cannot recommend this hotel highly enough, we've just spent 11 nights there and it was a fantastic experience! The room was spacious modern and spotlessly clean, we had a large balcony with a fantastic view of the Matterhorn. We had the half board option which consisted of a buffet breakfast which was extensive and had a fantastic choice of hot and cold options, and a five course evening meal which was of the highest quality. The staff at the hotel are absolutely brilliant, there isn't anything they won't do to make your stay the best experience possible. The hotel is in fantastic location a short walk from the main railway station and Gonergrat Bahn. The facilities at the hotel are great too, games room, comprehensive array of spa treatments, fantastic heated indoor pool with Jacuzzi, and an outdoor Jacuzzi too! Thanks again to all the the staff at the Alpen resort for your fantastic service and for making our stay so fantastic 😍

Couldn’t recommend this place any higher. We were late in and the hotel staff were lovely and still cooked us a meal last closing time in the restaurant. The rooms are very nice, modern and clean. The spa and pool are great and it is only a very short walk to the town with a shuttle service as well. Very good!

This hotel was wonderful and exceeded our expectations. The staff were friendly and helpful, our room was great, the complimentary breakfast was amazing, and the location was perfect. The pool and spa areas were also amazing. My husband and I loved being able to do cold plunge showers and sauna sessions after our long day. And there’s also so many fun things for kids!! We really want to come back and bring our kids someday. Thank you so much Hotel Alpen! We loved our stay.

We only stayed for 1 night but thoroughly enjoyed our stay. Our room was spacious, clean and had a lovely view of the Matterhorn. We were able to store our bags to go exploring, both before and after check-in, and changed into hiking gear in the toilets which were also spacious and clean. Staff were friendly and welcoming, the food was great, including a fantastic breakfast buffet. The (small) gym and hot tub were also a welcome addition.

We loved this hotel. We had a family room with views of the Matterhorn, which was simply stunning. The room was great with a double bed, a very solid sofa bed and a separate room with a single bed. The toiled had a built in bidet, which I'm seriously considering for home. Loads of storage as you might expect in a ski resort. We loved the pool with its various gizmos: bench [sic.] with bubbles, plate with bubbles and oversize tap. I also loved the entry card for the room, which was made out of wood. The breakfast selection was really good, particularly the cheeses and the various breads.

Great hotel very central in Zermatt. Great service and rooms. The breakfast is really delicious as well. The Spa area is very clever designed and offers so much relaxation.

I am not paid to do this review, but if you can coming to Zematt, you need to stay here. Right in your room patio you can have a splendid view of the Matterhorn!

Front desk is very helpful. He helped.make arrangement for taxi and parking at the sister hotel in another city nearby. Recommended.

Book here now. We were in the "C" building on the second floor and it was incredibly! I can't even begin to tell you how happy we were with our room, our view and the service. They have a wonderful restaurant downstairs that has similar prices that most hotels in the area have. There's also a spa/pool downstairs that offers complete relaxation after a long day of travel or skiing. The staff was great and so was the room. Loved it!