Bastian Schoettle
Google
The restaurant, SPA and pool are nice and the rooms are clean and beautiful. BUT the rooms are poorly noise insulated and we’ve been assigned to a room below a several children. They made a lot of noise until late in the night. After asking the management several times for a resolution, they were unable to resolve it and offered us a different room at our own suggestion. At midnight, we’ve moved to a different room. We actually wanted two sleep 2 hours earlier. Hence, we would have been glad if they would have gave some sort of compensation but they didn’t. If one wants a quiet place , I can’t recommend this hotel.
The advertisement on the website is wrong in that regard:
“Finden Sie Ruhe und neue Kraft inmitten des Ski- und Wandergebietes Damüls-Mellau.”