Hôtel Alpha

It’s a good hotel that delivers on its promises. The staff are helpful and genuinely attentive to your needs. The only drawback was that there was no shampoo in our room. When we requested some, we were told that under the new policy, the body wash is intended to serve as shampoo as well. The issue is that it wasn’t a brand designed for that purpose. This policy really needs to be reconsidered, as it could impact customer satisfaction far more than the small savings from cutting out shampoo.

We had an okay stay overall. The person at the reception was very friendly. Parking was available in an underground garage for an extra fee, which was convenient. The room itself was on the smaller side, especially the bathroom, which felt quite cramped. The bed was a bit worn out and not the most comfortable. There was no air conditioning, so we had to keep the window open at night — unfortunately, this meant it was quite noisy due to street traffic and nearby apartments. That said, everything was clean, and the location was excellent — just a short walk to the city center. For 1 night pretty ok but nothing special.

Hotel Alpha Fribourg: A Comfortable Stay with Exceptional Service Hotel Alpha in Fribourg offers a very good location, especially if you're looking to be close to the train station and the city center. Access to the hotel is well-secured, and the fact that between 9:00 PM and 6:00 AM, access is only possible with a room key is a good touch that adds to guest security. The staff at Hotel Alpha are incredibly attentive. A special shout-out goes to Rada, who was making coffee and hosting breakfast on the first day. She was very polite and attentive, ensuring a pleasant start to the day. Sabrina from reception was also a star. As a Brit, I brought my own teabags, only to realise there was no kettle in my room. Sabrina promptly organised a kettle and even some milk/crema for my tea – excellent service! The breakfast was good, scoring an 8 out of 10. While the quality was there, a larger selection of items would have been appreciated. On the downside, the lack of air conditioning was a significant issue, particularly as the room temperature reached a scorching 36 degrees centigrade (96.8 Fahrenheit). A fridge in the room would also have been ideal for keeping water and other drinks cold, especially given the heat. Another point for improvement is the hotel's email communication after booking. Before I booked, my queries were answered right away. However, once I had booked (with the intention of paying upon arrival), I sent a couple of emails closer to my travel date and unfortunately received no reply, which was disappointing. In summary, I would recommend Hotel Alpha if you prioritise being close to the city center and the train station. While there are other accommodation options in Fribourg depending on your budget, I was overall happy with the service received. The hotel was recommended by the organisers of the conference I attended, and despite some minor drawbacks, I would reconsider staying here again in the near future.

No air conditioning in the rooms and it’s really getting hot and sticky in summer, defect ventilators only, bathroom very small with cheap inventory and a view to an ugly backyard. The rooms look modern and ok, but elevators and garage very old, unfriendly and tiny. Extremely low number of power outlets in the room. Staff at reception speaks only little English and is not willed to understand and support. Breakfast selection very limited but good, but service not great. Overall does absolutely not meet business hotel standards, more lower budget, I definitely expect more for €160 per night for 1 person.

I arrived at the hotel at the end pf the day, walking from the train station. The reception is not on the ground floor. So I took the elevator to get there. Check-in was smooth. The room was however very depressing. Small, with little natural light, and no real privacy since the building on the other side of the narrow street looks very close. |Since there is no restaurant in the evening, I had to go out for dinner. Breakfast was however OK. But next time, I'll find another hotel, even a bit further from the centre.

This is close to the train station full stop like many places in Switzerland. It does not have air-conditioning. It was a hot summer so with windows open it was also quite loud.||Very decent breakfast and welcoming staff. We had one of the two studios. It was very spacious, clean and had a small kitchenette.||Highly recommended if you have to be in Fribourg

For an overnight stay in Fribourg I chose Hotel Alpha and it definitely was very good value for money. From Fribourg train station it is a 10-minute walk to the hotel, which is located on a quiet street. Just don’t be put off by the building that reminds me of something from the 70s.||The greatest asset is the staff, both at reception and during breakfast - smiling, friendly and very helpful. This is genuine hospitality. ||||I chose the most basic room - a standard single room - and therefore did not have many expectations. The room was small - as in most hotels in Fribourg - but quite ok for one night, and spotlessly clean. Bed was comfortable. Strangely, there is a massive pillar in the middle of the room (see picture): disturbing at first, but you quickly get used to it. ||The breakfast room is bright and airy. The buffet itself was great, both in quantity and quality, and included rösti, homemade marmalade, local cheese. ||||I will remember this hotel for any future stay in Fribourg.

The hotel's location is excellent and the hotel is very quiet. The staff are very friendly and helpful. Thank you for your warm welcome and surprise treat for the kids at Easter time at the end of the stay! A buffet breakfast is available during the pandemic, so we were grateful for that. Thank you. In the room, we found the bed and pillows not so comfortable and the lighting rather dim with little available daylight. Whatsmore, in our room, the shower gel bottles in our room were almost empty and although we stayed 2 nights, they were not filled up on Day 2. And lastly, the underground parking is rather cramped.