Hôtel Alt Québec

My husband and I stayed here for one night and had a great experience. The front desk staff were very friendly, and the room was modern, spacious, and clean. It was nice to have Chromecast as well. Drinking water was readily available on the first floor and at the check-in area. The hotel is in a great location and also offers free parking, which is a big plus for anyone planning to visit Old Québec but doesn’t want to stay directly in the area which is more expensive and has limited parking.

We stayed here during our trip to Quebec and had a very pleasant experience. The hotel was in a great location—convenient and easy to access. Everything was clean, and the interior design was unique and stylish. The staff were also very friendly and welcoming. The view overlooking Quebec City wasn’t bad either, which added to the overall experience. The shower was comfortable with good water pressure, which made it easy to relax after a long day. Overall, a great place to stay while exploring the area. The only downside was that no drinking water was provided in the room, which was a bit disappointing. Overall, still a great place to stay while exploring the area.

With only a month’s notice, we had to find a new venue for our wedding — and choosing the ALT Hotel was the best decision we could have made. From the very first email, the sales team was quick, understanding, and incredibly helpful. They made every detail work, from accommodating guests arriving from across Canada to ensuring accessibility for those with mobility needs. The staff went above and beyond — warm, welcoming, and truly detail-oriented. When I mentioned wanting a bowl of chocolates as a centerpiece, they even found several options for me! They checked in on us regularly and made sure everything ran smoothly. Our room was perfect — modern, clean, and comfortable — and the catering from Bistango restaurant was amazing. Everything went like clockwork, and I keep telling everyone: my wedding day was perfect, thanks to the incredible team at the ALT Hotel. Highly, highly recommend for both accommodations and events. Thank you, thank you, thank you!

I go to many hotels and Alt in quebec is on my great list , nice rooms, clean and properly maitained. The greeting i got out of Desmond shows the commitment to customer satisfaction. I work in a domain that customer service is one of the key factors. Thank you for making my stay great right from the start.

I really enjoyed my time staying at this hotel in Quebec City. The location is perfect—close to many restaurants and places to explore. The room was a bit small, but it was very clean, cozy, and calm, with all the amenities I needed, including a coffee machine. The staff were extremely nice and helpful throughout my stay. I even texted the reception at 4 a.m. after finding out my flight was delayed, asking if a late checkout was possible, and they replied within minutes and kindly approved it. I truly appreciated their hospitality and quick response. I would definitely stay here again!

I have traveled extensively with my dog for the past three years across major cities throughout the United States and Canada, including New York City, Boston, Montreal, Calgary, and Vancouver. On this trip alone, I stayed at three other hotels in Quebec without any issues. This is the ONLY hotel that has ever charged me a disturbance fee.||I booked through Expedia, properly disclosed my pet, paid the required pet fee, and was assigned a pet-designated room. At no point during booking or check-in was I informed about their barking policy or that fines would be imposed without any warning.||The hotel charged me a $100 “disturbance” fee after I checked in and just briefly stepped downstairs to get my baggage and clean my car. When I returned, my dog wasn’t even barking. My dog occasionally barks at people walking by or mechanical noises—completely normal dog behavior—but I received zero warning before being charged.||They went straight to a $100 fine without any attempt to assess the situation or verify what was happening. The fee was enforced immediately with no investigation, no consideration of context, and no opportunity to address the issue. This is unacceptable customer service and feels like a cash grab. Then I was told by hotel staff that they would continue to charge $100 during my stay, implying that total cost of my entire stay could add up significantly and easily by a few more hundreds. ||If you have a pet, avoid this hotel. They collect your pet fee but enforce undisclosed policies with immediate fines and zero consideration for what constitutes normal dog behavior.||I am going to cancel my reservation and leave very disappointed.

Wonderful experience! A truly pet-friendly hotel. We loved the thoughtful detail of having a small bed and bowl ready for our chihuahuas — such a kind touch that shows how much they care about their furry guests. 🐾 The service was friendly and attentive, the room spotless and equipped with a Nespresso coffee machine ☕️, which made our stay even more enjoyable. We’ll definitely be coming back — my husband, our chihuahuas, and I — delighted to have found such a welcoming and well-run hotel. 💕

The check-in service was fast and front desk very supportive and nice. Our room and bathroom were of good size and very clean. The hotel is ideally located in a lively environment with a shopping mall with restaurants just facing it. The negative points are the noise of streets you can hear from the rooms and the building look old and not well maintained from the outside.

Staying overnight for business. Beautiful hotel. Just no pool, sauna and no baths in room ( only shower). Staff very friendly and great restaurant accessible from inside. Don't know pricing as it is covered from contract but would stay here again if needed

Stayed here on a Saturday night this past weekend and I will say that the service and quality were phenomenal. The hotel is a short drive to downtown (10 minutes approx) and offered free parking and wifi. The rooms are unique, modern, very clean and had great high quality soaps/shampoo, oh and very nice white clean sheets! The concierge staff were helpful right from the moment we arrived throughout our entire stay. I brought my small dog (fee of $30) and every staff interacted with him wonderfully. They have an adorable pet package for your dog - dog bed, treats, food/water bowl and more! The cherry on the cake was when we asked if late checkout would be an option on Sunday, without hesitation, Benoit (one of the concierge) said we could enjoy the day exploring Quebec City and checkout late afternoon - you won't get that anywhere else in my opinion! I would highly recommend this hotel, you will save about $200 vs a hotel in downtown Quebec and get top notch service and product. Thank you for a great stay to everyone at Alt Hotel, Quebec!

I stayed at this hotel on multiple occasions and have to tell you, this place is great. Very nice people, excellent service. The restaurant is fantastic. Somewhat pricey but food is out of this world. Having Starbucks within the same building is a plus early in the morning. Rooms are excellent. Prices are very reasonable. The only improvement that I would suggest is better communication with confirmation of reservation when one is made on-line. On a few occasions I did not get it, but received it promptly when called the front desk. Also, it would be great to have the confirmations that they send compatible with Tripit. Tripit does not recognize it and it has to be done manually. Love this hotel, highly recommended.

Stayed here for a couple nights. It's a few miles from old town Quebec City. Great thing about this place is 1) free parking, 2) free wifi, 3) cool rooms, 4) nice staff. I'd stay here again. It's a short 7-10 minute drive to downtown Quebec City. Pay $7-10 for a parking lot. Save about $100-200 for a hotel in and around old town Quebec City plus hotel parking ($30).

Nice hotel and a good value. Staff were delightful for the most part. It is in the suburbs and a $20 Uber ride into old Quebec. My only complaint was that you really needed a car or were stuck eating at the restaurant in the building which was very mediocre and expensive. There is amazing food in Quebec downtown so get something there. It is near a mall. Some like that.

Room is great! Very modern and has everything we were looking for. The price was great and only a couple minutes from old Quebec City. the drive back an forth was breath taking. Bed is comfy and service was top notch! Room is great! Very modern and has everything we were looking for. The price was great and only a couple minutes from old Quebec City. the drive back an forth was breath taking. Bed is comfy and service was top notch!