Martina R
Google
We booked two rooms next to each other, one with a seaview for a family gathering five month in advance. The seaview was very important to me , that is why I chose this expensive hotel.|On arrival we found that the reception was in the adjacent hotel and we were handed keys to rooms on different floors although I had phoned the day before to ensure that we had the rooms we had booked.|We found we had one room facing a bit of lawn and the other one overlooking the street . We returned to reception to ask what had happend to our seaview booking and an employee came with us. When I asked again where the seaview was she pointed to the street!|I went back to reception and asked what happened to our booking and was told in a very rude manner that that were all the rooms they had available and if I did not like it she could cancel our booking. Unfortumnately the little town was totally booked out so we would have beeen on the street.|I negotiuated a free breakfast for us on one day, however I did expect to be charged for the rooms we had and not for a Delux room with a seaview, airconditioning and safe which neither of our rooms had.|Unbelievable!|