Hotel Am Konzerthaus - MGallery Collection

If you have sensitivity to fragrance, AVOID. The hotel itself is nice, good location tucked behind the concert house in a rehabbed brutalist building, and the design is cool - I loved the black terrazzo carpet in the hallways. However, and it’s a deal breaker, they pipe extremely pungent fragrance (chemical not natural) throughout the entire hotel. From the second you enter the lobby it’s asphyxiating and you can hardly breathe. It’s gag-worthy if you have even the slightest sensitivity. It was less pungent inside the room, but still prevalent. I had to find creative ways to get outside holding nose and breathing out. — I also have to second what others have said about the a/c in the room, which rumbles very loudly, and the only option is to turn it off. — And finally, I also have to second what others have said about the generally unhelpful front desk staff: I asked them to help me pre-book a rate-fixed taxi to the airport, and they didn’t. The clerk told me it was unnecessary because there is a taxi stand in front of the hotel. However, the regular taxis charge much more than rate-fixed pre-booked, and in the end I had to figure out how to book it on my own. — Overall, bit the best hotel experience, even for only one night. But good luck finding a decent hotel in Vienna.

This stylish hotel offers a beautiful lobby and lounge area that feels both modern and welcoming. Great for photo shoot. Has a pub and restaurant too. The rooms are comfortable, with thoughtful touches like robes, slippers, and a stocked minibar. Its location is excellent—within walking distance to major attractions and public transport. We purchased flowers and the staff provided a vase. While there’s no pool, the overall experience, amenities, and atmosphere more than make up for it. A great choice for a relaxing and convenient stay in Vienna. A great restaurant across the street as well.

We have just enjoyed a wonderful four night Stay at the excellent Hotel Am Konzerthaus. From the moment we arrived and were welcomed with a smile from Melanie at reception, our stay was perfect. We were on the seventh floor in a beautifully appointed room. Our bed was very comfortable and the bathroom excellent with a fabulous shower! We thank Madeline at the dining room/bar for her kindness and service on the day of our arrival and to all the staff at reception who answered our questions and offered assistance whenever asked. Thank you also to the excellent housekeeping staff who kept our room so spotlessly clean and serviced. The turn down service each night was a nice and unexpected touch. If we were to ever return to Vienna, then the Hotel Am Konzerthaus would be our first choice for accommodation.

Am Konzerthaus is a wonderful hotel in a perfect location in Vienna. The staff were warm, welcoming, and helpful throughout my stay, making me feel at home from the moment I arrived. The room was clean, stylish, and very comfortable, with thoughtful details and a cozy atmosphere. The hotel’s location is excellent — close to the city center, within walking distance to major sights, yet on a quiet street that feels peaceful. Breakfast was fresh and delicious, with plenty of variety. Overall, a fantastic experience. I would gladly stay here again and highly recommend it to anyone visiting Vienna.

We had a very good stay at this hotel. The staff were excellent—friendly, attentive, and professional throughout. Breakfast was superb, with a great selection and high quality presentation. The rooms were spacious and comfortable, though not quite as luxurious as another M Gallery property I’ve stayed at before. That said, still clean and well-maintained. The location is a big plus—central and with easy access to transport, restaurants, and sights. Overall, a good experience.

A well located and friendly hotel. Staffs are very helpful. We stayed in this hotel for 5 nights. The room is a bit small. There's no drawer or cabinets for us to put our clothes. We have to leave everything in our suitcase. However, there's no enough space to open our suitcase. We need to put it on our bed to open it when we need to get something from it.

The hotel is perfectly located for easy access to the public transit and short walks to food and shopping. The room was clean and well maintained. The breakfast was delicious and had lots of options. Each cup of coffee is freshly made at the bar just the way you want it. We would definitely stay here again!

Hotel Am Konzerthaus Wien – MGallery exceeded all of my expectations and gave my family the perfect welcome to Austria. As an ALL Diamond member, I was incredibly impressed with the level of recognition and hospitality. I had originally booked a standard room, but the hotel surprised me with a complimentary upgrade to their largest suite, which was an amazing gesture and truly appreciated. From check-in to check-out, every member of the staff was warm, attentive, and genuinely kind. It honestly felt like a five-star experience. One of the highlights was the free minibar, which was a nice touch and definitely made the stay feel more premium. When I asked for extra pillows and blankets so our family could use the sofa bed, the housekeeping team went above and beyond by offering to make the bed for us. It was such a thoughtful detail that really stood out. I also loved the turndown service, complete with thoughtful amenities like chocolate, earplugs, eye masks, and more. These small gestures added a lot of charm and comfort to our stay. The room itself was beautifully designed, with modern decor and a very clean, polished feel. Every corner of the suite was pristine, and I had one of the best nights of sleep during our trip here. Special shoutout to the L’Occitane toiletries, which smelled amazing and added a touch of luxury to our daily routine. The hotel also stored our luggage for a night when we left Vienna briefly, which was so helpful and convenient. Breakfast was delicious, with a good variety of fresh and high-quality options. To top it all off, they gave us chocolates as a parting gift, which was such a sweet and thoughtful way to end our stay. This was one of the best Accor properties I’ve ever stayed at, and it left a lasting impression on all of us. If you are visiting Vienna, I cannot recommend this hotel enough. It was welcoming, luxurious, and made our first time in Austria truly memorable.

Nice hotel given we were able to book with a discount we found online. The front desk was extremely kind, spoke English, and was very helpful. Our room was nice. Wasn't anything spectacular, but the turndown service did a good job. Certainly not the most luxurious hotel, but we were pleasantly surprised the level of quality for the given price. Would recommend. Wish breakfast was included with all rates.

We stayed here one night. After spending five nights at a hotel with a terrible, narrow bathtub/shower combo, I was overjoyed to find Hotel am Konzerthaus to have a spacious shower with a huge rainfall showerhead. The bed was just okay. A little hard for my liking. Great television, but weirdly situated in the middle of a glowing ring light fixture. The best part was the breakfast! Really it was the breakfast buffet of my dreams. Eggs, hash browns, bacon, pancakes, french toast, yogurts, granola, croissants, many kinds of meats and cheeses, olives, smoked salmon, pickled herring... you get the idea. Would definitely stay again.

Hotel am Konzerthaus is decently located for its price. My friend and I stayed here for four nights in December and it was about $115/night with taxes. Pros: 1. 10-minute walk to Karlskirsche or the Belvedere 2. There's a Billa (small supermarket) about 5-minute walk away 3. Front desk is very nice and helpful - we expressed interest in visiting the Christmas markets and they gave us suggestions on which ones we should/shouldn't hit up 4. The window cracks open. This comes in handy since there's no mini fridge - you can use the window ledge as a makeshift fridge Cons: 1. 20-25-minute walk to all other main attractions (all the museums, Stephansdom, Rathaus) 2. There was a mystery stain on the carpet that we discovered on the last night, which looked like blood. 3. Shower is not well-designed. If you don't shower close to the wall, water goes everywhere Overall, it's not a bad option if you don't want to spend too much on a hotel. You'd just have to walk a bit longer to the main attractions.

Gayle and I had a very enjoyable 4 night stay here. This was a Euro room, which means a bit small. However, the room was clean and modern, the bed was comfortable, the shower and WiFi were both hot and strong, front desk and bar service was efficient and helpful, the included breakfast was generous and with a expansive selection, and best of all it was close to where ever we decided we wanted to walk.

First: the entire staff are so nice and friendly! But I DO NOT recommend staying in a "Standard room"ever!! The VERY SMALL inadequate bathroom is a disaster and the Architect who designed it should be fired. Not our style hotel and very dark depressing colors in the rooms.

Look. This is a nice hotel and has nice amenities. That said if you need a cooler environment in order to sleep, please god stay somewhere else. I have logged over 80 flights this year and stayed in countless hotels. Last night was the worst sleep I've EVER had at a hotel in my life. During the fall and winter months their AC wall units turn into heaters, which of course I turned off. And even with the heat off and the window open that room was 100 degrees. Save your money and stay at hotel where you can actually get some sleep.

Decent couple of night stay. The room we reserved turn out to be a just fine. No wash cloths provided. Maybe I've been doing it all wrong at other hotels? Anyway the breakfast layout was nice. Service is friendly. Ask the right questions and you will get the right answers. Cab ride from the airport is an easy 37 Euro. On the way out the train station is a 10 minute walk from the hotel.

This review is based on a 3 night stay. This hotel is big, convenient, and very comfortable. The people in the lobby were very helpful and friendly Complimentary breakfast. The Akademietheater is literally right next door. The Opera house is only a 10 minute walk away. The downtown area is only a 20 minute walk. If you go on a weekend, you can street park for free. But if you go on weekday, you may have to park in their parking lot, which is not free.

First off, there was no mention the hotel was under renovation when the reservation was booked and paid for....which leads to the next huge issue. My girlfriend and I were bitten all over by bed bugs! She required medical attention due to her histamine problem and everything we brought to the hotel had to be sprayed, drycleaned or washed. Only 1 elevator worked and they were remodeling even on the weekend. We stayed April 20-24. Staff was friendly but not helpful in other ways. We sent an email to the hotel with no response. Housekeeping is obviously a MAJOR negative here as posted by others. Too bad...its a nice location but I would never stay again.

We, me& my husband stayed three nights in this Hotel. The front desk employees are great,very helpful.The breakfast is very good,I would say even excellent, fresh juices, they even take your order for making breakfast the way you like,if you like something else from the buffet.Employees are very friendly, nice,service is great.the hotel is very nice,room is small but comfortable.ButThe bathroom, when we got to the room noticed something small in bathtub& there was a stain too. Next day not as a complain just as reminder to the housekeeping we informed the front desk and they took it very nicely. Next day after we came back to the room, not even the stain was not cleaned in the bathtub, the empty bottles of shampoos was by the tub. The bathroom floor had not been cleaned ,the carpet was not vacuumed . I guess the only weakness is the housekeeping.that is the reason I would not give more than 3 stars to this hotel.

Excellent 3 night stay here. Beds were very comfortable, rooms clean, bathrooms large which is an extra plus for European hotel, and service was good! Room included breakfast and they had such a large selection of breakfast foods! Would definitely stay here again!

The woman at the front was rude and abrupt and made us feel unwelcome/not fancy enough for the place. We had ordered a non-smoking room through Expedia (which mind you is only ~10 Euro cheaper) but they placed us on the second floor in a non-smoking room on the SMOKING floor. Location is great and the inside of the hotel is nice and modern but everything else in regards to service sucked.

Great location (across the street form the Haus of Industrie) and easy walk to downtown, Albertina, Belvedere, and public transportation. Clean, spacious, and friendly.

We stayed here as part of the Monogram program. It was located close enough to the main tourist areas and a block away from a great park. It's not exactly modern, but it's not exactly classic either. It was clean, the folks working there were extremely friendly and English-speaking, and the breakfast was great. Very comfortable place to stay.