pauloo544
Google
The reservation service (Guest Reservations via Expedia) for this hotel is a total ripoff! I made a reservation via the number on the website and was told that there would be a cancellation fee if I needed to cancel. I was misled about the amount, being told that of my $555 reservation, I would get a refund of $432. As it turned out, I needed to cancel within a few hours later that same day, having learned of a family emergency. When I called to cancel, I was informed that the cancellation fee was $432, NOT the refund amount. I was misled and cheated by this service, who refused to make any exception to this greedy policy! Beware ... these people are not to be trusted!