NativeSouthTexan
Google
We just left after staying two nights in this beautiful hotel in the middle of Barrios de Santa Cruz in the heart of old town Sevilla. ||We were in Room #210, which was a roomy suite with very comfortable beds, and a large bathroom with a jacuzzi tub in between the bedroom and living space.||What stands out to me is the impeccable service we received from the hotel staff. When we arrived at the hotel, I mistakenly booked a room for two people instead of three. I didn't realize I made the mistake, but the hotel front desk staff did. Immediately, they worked on a solution, which was to add an additional bed to the living space. We only waited five extra minutes, and when we walked into the room, it was perfect.||The other thing that I noticed is the extras that were in the room: two chocolates on the nightstands, shampoo/conditioner/toothbrush/razor/shaving cream in the bathroom, water/soft drinks/beer in the mini-fridge, and an espresso maker and tea kettle. ||We had an issue with hot water in the bathroom both days we were there, but a maintenance person was to our room within five minutes and was able to resolve the issue immediately.||If we visit Sevilla in the future, this will be our go to hotel. We love this place!