WW
Google
Our stay at this hotel was unfortunately the worst travel experience my wife and I have ever had. We travel frequently and have stayed in many different cities and countries, but nothing has ever come close to what we experienced here.
When we checked in, the first room we received had a strong and unpleasant odor that made it hard to stay inside. We asked for a new room and were moved, but the second room faced what seemed to be a nightclub. Noise from both outside and inside the hotel continued late into the night, with shouting, banging, and partying that made it impossible to sleep.
The conditions around the hotel were even more concerning. The streets were dirty, filled with garbage and even rats. Large groups of intoxicated people gathered outside, creating an unsafe atmosphere. My wife was physically grabbed by two men right outside the hotel entrance and yelled at with inappropriate comments. She was terrified and refused to leave the room after that.
The hotel staff responded politely to my concerns, but the hotel did not acknowledge the severity of what happened or offer any meaningful solution. Safety should always be a priority for guests, regardless of the neighborhood.
This situation became so distressing that we ended our trip early and flew home. What was meant to be a relaxing part of our holiday turned into something deeply stressful and frightening. Safety, cleanliness, and basic comfort are not optional—they are the minimum any guest should expect.
Based on our experience, I cannot recommend staying at this hotel, and I hope the management will take these issues seriously and make improvements for future guests.