Hotel AMANO Grand Central

Good location for the main train station and ok rooms.|However the hotel skimps on things western travellers are used to. No kettle, No fridge, bare minimum couple of coffee capsules, no milk.|Service is non existent as per the self check in and check out. |It felt like an Ibis budget. Nate minimum hotel. Just be aware of this and it will suit your needs.

The hotel does false advertisement. On Booking.com website I booked the room with a bathtub on the pictures - that was the only reason I booked this hotel. I had much better options otherwise. However, when I arrived to the room, I only saw a walk-in shower. The stuff member told me they would upgrade my room the next day as soon as there is availability. They checked there would be something available. But the next day they had exactly the same excuse - no availability. Eventually that ruined my Berlin experience completely. Worth to mention that they added a free breakfast to my room which I never managed to attended (had already something planned beforehand) - at least some service. Scam scam scam

Cheap, uncomfortable and minimalistic. You won’t enjoy the room. No amenities… even simple things like water bottles in the room or a washcloth! They advertise as being “stylish” but what’s the point when it’s so inconvenient. The only saving graces are the breakfast buffet and the location.

We spent three nights here while in town for the Berlin Marathon and overall it was a good experience. The public areas and rooms felt clean and well-maintained. The location is great, basically across the street from the central train station, so it's convenient both for arriving/departing Berlin, as well as catching public transit to go elsewhere around the city. You're also a fairly short walk from sights like the Reichstag building or the Brandenburg Gate.||A couple of things to note: The bathroom has an odd setup in which only the toilet is truly closed off behind a door. The shower/sink area are separated from the sleeping area by a glass wall, and the shower has a glass door. So while this room worked fine for a couples stay, it could be decidedly awkward if you're traveling with a friend or family member. There are a few restaurants in the ground level of this building. We didn't try any of them (though they looked fine) but at least on Saturday night there was a decent amount of street noise that could be heard from our room on the third floor. Lastly, they encourage the use of a room key app, which is fine, but the app doesn't operate the key-restricted elevator so we had to stop at the front desk to get a key anyway.

We had an exceptional stay here at Amano. The hotel is located right next to Berlin central station, from which you can reach any place. The room was big and cozy. The international breakfast is delicious. The staff has been extremely helpful and kind. Definitely worth it!

الغرف صغيرة جدا الاستقبال غير ودود من موظفة الاستقبال (البنت) يوجد ضوضاء بمكان الفندق My stay was extremely disappointing. During my visit, my bag was stolen inside the hotel. Although the police later recovered it, several valuable gifts were missing. I expected better security and responsibility from the hotel. This experience completely ruined my trip, and I would not recommend this place to anyone.

I had a great stay at Hotel AMANO Grand Central. The location is excellent—right next to Berlin Hauptbahnhof, which made getting around very easy. The room was clean, more spacious than expected, and I really appreciated the quality toiletries provided. The bed and pillows were a bit on the soft side for my preference, but still comfortable overall. Check-in and check-out were smooth and efficient. On weekend evenings, you might share the elevator with guests heading to the rooftop bar, but it wasn’t a big issue. Overall, a stylish and well-run hotel—I’d gladly stay here again.

Location is great however simply having water available to arriving guests is a minimum service anywhere you go around the world. I was greeted with a laugh and the remark that I can purchase water if I’d like. 0 stars for service

For the price, absolutely not worth it. Spotty customer service + weird hours and access issues for the couple amenities they do have. The only pro for this hotel is the location which is pretty central. But otherwise we had nothing but issues: - The AC wasn't working on our first room. - On day 3 the power went out in half the room and the desk attendant kind of didn't care and told us that as it was Sunday there wasn't a technician available. Luckily we later spoke to another attendant who seemed to realize a power outage is a real issue and allowed us to move next door. However they didn't come up to get our new (smaller) room set up. Just gave us keys to get ourselves situated. We had to go back down and ask for sheets for the pull out sofa which in our precious room had been made up for us. - When rooms were cleaned we routinely wouldn't get replacement glasses and a pile of empty food containers and wine bottles were left sitting. We had to call someone to come pick them up. - The beds are hard -- like solid -- and the pillows are paper thin. Bedding is cheap. - There is no room service and most of the time the restaurant in the building's ground floor restaurant wasn't serving food (it serves food only in the evenings, unless their kitchen "isn't working" and then they don't). It felt like it was never open or serving food, even at hours you'd expect it to. - One of the biggest disappointments is that the rooftop bar they advertise is not for guests and is actually a full-on club. You can't just go as a guest and grab a drink and chill there. You have to go downstairs with all the club goers and stand in line to access the bar despite being a paying guest. On Monday when it finally wasn't busy, it closed early even though the desk attendant encouraged us to go up there. At the end of our stay the desk attendant asked us if we'd had any problems and I listed everything I included above in this review, and she was like "ok." No discount, no apology even.

I come to Berlin pretty often for work these days (every 2 months). I have tried 10 hotels now. My company is pretty strict on pricing and this hotel is a cheaper option near to the office and train station. There are better hotels I have stayed at in Berlin, but those are 5 stars and a lot more expensive. This is a good inexpensive hotel with a good location. The bar is also nice and the restaurant is good here too. I will be back for sure.

Pretentious. Rooftop bar is off limits to hotel guests who don't have "proper" shoes or pants for their holier than thou establishment. As a short term visitor to Berlin in the middle of the summer, shorts and comfortable walking shoes are a practical choice but are apparently not welcome there. In addition, the hotel restaurant, La Pierre, is overpriced for the just okay food and drink. I recommend somewhere less exclusionary and with better food.

I am a stickler when it comes to cleanliness at hotels. With the literally thousands of lodging options in Berlin we narrowed it down to Hotel Amano (the Grand Central one not the other) using Booking dot com. We had a great rate (about $60 USD a night in early May). Location is great it is literally 5 min walk to Hauptbahnhof (The central station in Berlin). Although it wasn't as useful during our stay in Berlin itself, it was so perfect when we just wanted to catch a direct S Bahn train to the airport. Although they do advertise as being centrally located, it is still a fast-paced 15-20 min walk to Brandenburg gate. Berlin itself has an incredibly complex transit system, but once you master it you'll be fine. From the hotel you can easily catch S-Bahn and above ground trams or (if you dare) busses. Not so many U-bahns (their metro) run by here. If you are looking for nightlife or lots of restaurants this isn't the area for you. We even had difficulty finding a store that sold water and snacks past 9pm. However, the staff were okay and friendly. They were knowledgeable about the basics (Shopping, sightseeing) and accomodated us with a courtyard view room thus we had no issues with noise. As of May 2016 it is only a 1 year old hotel. So everything works great, has a new smell to it, and everything just felt so clean-to the point where you can walk around barefoot. It hasn't shown its age at all and is a modern boutique hotel. I get that it's a boutique hotel, but one MAJOR issue that I had with the place is that it was TOO much on the budget side of things that it compromised something so simple as ICE. We wanted to drink champagne one night, and bc the fridge was luke warm, we needed ice. No ice buckets, no ice machines. The only way to get it is through their Bistro which closes early. The second night we were able to get ice, but how silly was it that they served it to us IN A TOWEL. Yes, how gross, unsanitary, and what a shame. I brought ice cubes to my room in a towel. Ugh. Next time I plan to stay elsewhere, I am sure with a city this booming new boutique, budget hotels will be popping up everywhere.

Cozy hotel, modernized and includes a rooftop bar! Staff was very welcoming and nice. Not a lot of shelf space, no spare table on our room. Butt wife and I were just traveling out of a suitcase for the weekend. Easy peezy!

Just spend about €2000 for 2 rooms 6 nights. Hotel itself is very nice, clean and in a good location from the central train station. That's where the good review ends. We had no shampoo, lotion or any other amenities available to us. We had a coffee maker with no coffee or supplies. When we asked we were told they did not come with the rooms. How is €170 per night not come with basic necessities. Several times when we tried to get hot water at the bar at 10.50pm we very denied as they had already shut the coffee machine down although the bar closes at 11pm.. On top of that they did not change our bedding the entire stay, took our extra pillows away and the final insult was when I was asked to see the final bill BEFORE I paid it was repeated back to me "you want to see the bill"??? Like I was asking for something unreasonable. Glad I did though as they had items billed to me that were not mine. Took a while to have them removed. Overall I found the staff very unfriendly & unhelpful and it is unlikely I will return.

Right across the street from Hauptbahnhof so convenient to get anywhere in Mitte and beyond. Newer hotel with modernistic furnishings, efficient and friendly desk staff. Great value with comfortable rooms.

I see this hotel has mixed reviews from other folks. We stayed 2 nights (F/Sat) last weekend and it was good for our purpose. While we were there we used mass transit a lot and because it is so close to the Hauptbahnhof it was a perfect location (trams and trains were right there). The room was clean and well laid out, with a decent size shower (so many older hotels have small showers that you bang your elbows a few times when in use). We did not have much interactions with the staff but they are efficient when we had questions. We booked it thru Hotels.com and it turned out well.

The designers threw graphic standards out when laying out rooms. Not a single drawer. Not enough surface to unpack. Using the tiny closet floor left my clothes dusty. Claustrophobic space where you trip over your roommate to access everything. Impossible to control temperature on the lowest setting requires opening the door on the Juliet. You're provided one pillow and one small heavy comforter per guest. I awoke at 3 am soaking wet and requesting dry bedding from the night clerk and a flat sheet. There are light blankets around the common area you can take to your room. The door swings intersect and block walking. No coffee in the room and no self service in the hotel, expect to pay 2,3 for a mediocre cup or go elsewhere as I did. The adjacent hotel is okay and meets minimum standards.

Loud parties from rooftop bar kept us up. No pool and limited amenities. No food nearby. Do yourself a favor and stay somewhere else - Berlin has many better options at affordable prices.

The location is convenient and our room was clean. But, if you want a cocktail in the bar, go elsewhere. They don't know how to make something other than pouring a beer. And if you want privacy, put the sign on the door as the min bar person just walks right into your room whether you are working or in bed. Bad service and the GM, Gary, doesn't care, because when we informed he of his staff's poor service, he stated, "yeah yeah yeah, that is how it works in Germany".