Hôtel America

We stayed here for one night during our short trip across the south of the country. The location is excellent – right in the center of everything. The hotel is compact, and our room was very compact, especially the bathroom, but it worked okay for a one-night stay. Breakfast was also okay, well served – the only hot dish was scrambled eggs, but given the level and price of the hotel, we found it reasonable. Everything was clean and comfortable. Parking can be a challenge – you’ll have to figure it out on your own, and the street in front of the hotel is so narrow you can’t even stop to drop off luggage. Still, we would recommend this place for a short stay.

Boutique, Comfortable, Immaculately clean. Fit for purpose breakout area. Good Breakfast. Excellent Hotel Staff. Outstanding location for the DCC 2025. Yes, rooms are small, but functional for business stay. I will book here for next year. Thank you to all at the Hotel for making this an enjoyable stay.

I would give zero stars if I could. This hotel is completely gaslighting and dishonest. We were fully aware the hotel was fully booked, and you were also fully aware we came as a family holiday. From the beginning, we clearly informed the front desk that my third sister was staying in another hotel but she spent time with us during the day because she has a medical condition and cannot stay alone all day in her room. Instead of showing understanding, you treated us aggressively and kept shouting at us every single day. We never hid the fact that we were three people — we told the manager upon arrival, yet you keep denying it. Regarding breakfast, only one person had breakfast every morning, and the options were extremely poor and disappointing. On the first day only, I took a tray for myself because breakfast was about to close at 10:30 AM, and I didn’t want to go back and forth. Suddenly at check-out you charged me 69€ without any explanation, without notifying me in advance, and you refused to listen when I told you only one person had eaten breakfast every day. Additionally, the staff were constantly rude, unwelcoming, and extremely racist towards us. You charged us a 200€ guarantee deposit without informing us clearly before booking — this should have been mentioned openly in the booking details. In short: no respect, no hospitality, no professionalism. Only arrogance, lies, and discrimination. We deeply regret staying at your hotel, and I would never recommend this place to anyone. Worst hotel experience ever. The worst worst worst hotel they kicked me out I’ve never written a negative review before, but this experience left me genuinely shocked and upset. The staff at Hotel America were unbelievably rude, unhelpful, and dismissive from the moment we arrived. Instead of hospitality, we were met with cold attitudes, eye-rolls, and complete lack of professionalism. Any simple request was treated like a burden. At times, their behavior felt almost personal — as if guests were an inconvenience. I tried to stay calm, polite, and patient, but they made it nearly impossible to feel welcome or safe. What was meant to be a relaxing stay turned into a stressful, uncomfortable experience. This is not how guests should be treated at any hotel, let alone one that claims to offer quality service. I strongly advise anyone considering this hotel to look elsewhere. There are many better places where you'll be respected, heard, and treated with the basic decency every guest deserves. Absolutely would never return.

Lisbeth is beyond perfect! She makes my stay and hotel wonderful. She provides tips, is super polite, one of the most friendly person I've ever seen in hotels. Lisbeth is a star that makes America heaven!

I stayed in this hotel and it really was one of the most horrific experiences of my life; the air-conditioning control Centre caught on fire. It was making a sizzling sound and then it just caught on fire. I was absolutely terrified. I had to book myself another hotel (I eventually received a refund the next day) and pay for a very expensive taxi to take me to the new hotel.

Not sure what makes this hotel 4 star. The hotel room is tiny. As a couple, it was impossible to have both of our luggages open at the same time. Not to forget the slow internet and carpets in the room in 2025. The best thing about this hotel was the location.

Hotel location is ideal but on this visit , having stayed here many times, there was a lack of staff and attention to detail . Receptionist had to help out in the breakfast area . rooms were not always cleaned in the morning due to shortage of staff . Management needs to review as it seemed their staff were discontented and under severe pressure.

Cozy hotel well located near the beach, shops and restaurants. Friendly and very helpful staff. Breakfast in a family atmosphere.