Anaika Hoenes
Google
I was extremely disappointed with my stay at this hotel. From the moment I arrived, the entire building had an unpleasant odor, and my room was even worse. There was a constant musty smell, and at times it even smelled like sewage.
The air conditioning barely worked, making the room uncomfortable, and there was water occasionally dripping from the bathroom ceiling. While I will give credit that the room itself was clean, that was the only positive part of the stay.
When I tried to address the issue with the receptionist, she was very rude and unhelpful. Instead of allowing us to change rooms, she sent housekeeping, who only offered a spray air freshener as a solution. The freshener masked the odor for only a short time before the smell returned. The person helping us from housekeeping was very kind and tried to help us but honestly there was nothing that could be done.
Overall, this was a very disappointing experience. I would not recommend this hotel and certainly won’t be staying here again.