Hotel Amsterdam Inn

Was abit skeptical at first after reading all the reviews, but was pleasantly surprised upon arrival. I've stayed in Amsterdam 3 times now and I can say that this is the best place i've stayed in so far. Spacious room, lovely view onto the canal, warm rooms, 24/7 service. Yes the steps are steep and the room light isn't the best but other than that, it's a room to stay in, especially when visiting Amsterdam. i'd really recommend staying here!!

Check reviews before booking hotels! I stayed here last year knowing that it wasn't the least bit fancy, and opted to prioritize location over quality. This was my Ninth time visiting Amsterdam and my second year staying at this hotel, as my first experience last year was relatively positive. Unfortunately, this year’s stay was the complete opposite due to a series of serious issues that made the experience unacceptable.||I generally do not like to complain (this is my very first negative review) and understand that unexpected problems can occur. However, the repeated mishaps throughout my stay went far beyond what any guest should be expected to tolerate. As I was in Amsterdam for ADE business meetings, the lack of rest and constant disruptions negatively impacted both my health and my work. however FOUR attempts at rectifying an unpleasant stay without any acknowledgement or accountability on the part of the hotel is inexcusable, unforgivable, and utterly unprofessional. ||Day 1: Upon arrival, the toilet overflowed, flooding the moldy-tile bathroom with dirty water. I had to wait for maintenance to unclog it, and be switched to another room, which caused me to miss two scheduled VIP meetings.|Day 2: The radiator by the window leaked, soaking clothes I had placed nearby.|Day 3: Loud noises from construction and/or maintenance began at 9 a.m. on my floor without any prior notice to guests, waking me abruptly while I was still recovering from jet lag.|Day 4 (Thursday–Friday): At around 3:15 a.m., the building’s fire alarm went off for no apparent reason. Guests evacuated in the cold and rain, waiting approximately 25 minutes before anyone responded. Shockingly, we were then told via remote communication to silence the alarm ourselves — which I find entirely inappropriate and unsafe.|Day 5: Less than five hours after that incident, the cleaning staff created significant noise early in the morning by slamming doors and moving furniture, making rest impossible.||Upon check-out, I attempted to speak to someone in person about receiving credit, but was again met only by remote video staff. I received no apology or acknowledgement — just a suggestion to “send an email.” This lack of accountability and empathy was extremely disappointing.||DO BETTER and treat your Paying guests with the respect they deserve.

Its the most efficient hotel you could find around. It was clean, nice view and minimalist No reception but people are here on camera to help you Cleaning ladies were very nice Stepy stairs so be careful

WORST HOTEL IN JORDAAN AREA STAY AWAY I’ve stayed at this hotel around three times now, mainly because of the convenient location. I usually book it last minute as it’s easy and straightforward, and I’ve never had any issues with the staff during check-in, even though everything is now done through an intercom/ring camera system. However, during my most recent stay, I experienced extremely unprofessional behaviour from a member of staff. On the first night, my friend and I returned to the hotel around midnight. We were talking quietly and not causing any disturbance, yet the staff member monitoring the entrance shouted at us in a very rude and aggressive manner. Unfortunately, I didn’t catch his name. The same thing happened again the following night, which made the situation even more unnecessary and unpleasant. The hotel rooms themselves are in poor condition—very outdated, cold, and generally uncomfortable. The walls are extremely thin, and you can hear conversations and noise from neighbouring rooms, which made it difficult to relax. Overall, the location is the only positive aspect, but the state of the rooms and the behaviour of certain staff members make it a disappointing stay.

View & location were great although everything else was absolutely terrible — mould inside room, tiny sized room, cracked tiles in the bathroom, faulty shower, mattresses had stains, mould and cracking paint balcony and much more. Wouldn't recommend to anyone, not even for a budget hotel as it was nearly £150 per night.

Nicely located, the stairs can be shocking for some but they are an Amsterdam standard. Rooms are just okay, nothing too bad just a bit old, the online room keys were slightly confusing and annoying to work with though.

Absolutely do NOT sleep here this hotel has bed bugs!!!!!!!! They made me homeless for a night as I couldn’t find or afford another hotel I reached out to them and their reply was basically “well that sucks” they did not even reply to my mail and just sent me my money back after I demanded some form of compensation for literally having to SLEEP ON THE STREET IN A FOREIGN COUNTRY WITH ALL MY LUGGAGE furthermore this place just sucks super steep stairs and had to go up and down multiple times because the tech for their doors suck don’t sleep here it’s a waste of money

The location of the hotel is excellent, however the room was lacking numerous equipment. There was no bin in the room, no sockets near the beds, no wardrobe, no bedside tables and no bedside lamps. The towels, even though we were assured that they are changed every day, they were only changed once, and we had to go to the reception ourselves to request a fresh ones. Might as well be a hostel. Two stars-one for the location and one for the friendly staff. No lift