Hotel Amsterdam Inn

WORST HOTEL IN JORDAAN AREA STAY AWAY I’ve stayed at this hotel around three times now, mainly because of the convenient location. I usually book it last minute as it’s easy and straightforward, and I’ve never had any issues with the staff during check-in, even though everything is now done through an intercom/ring camera system. However, during my most recent stay, I experienced extremely unprofessional behaviour from a member of staff. On the first night, my friend and I returned to the hotel around midnight. We were talking quietly and not causing any disturbance, yet the staff member monitoring the entrance shouted at us in a very rude and aggressive manner. Unfortunately, I didn’t catch his name. The same thing happened again the following night, which made the situation even more unnecessary and unpleasant. The hotel rooms themselves are in poor condition—very outdated, cold, and generally uncomfortable. The walls are extremely thin, and you can hear conversations and noise from neighbouring rooms, which made it difficult to relax. Overall, the location is the only positive aspect, but the state of the rooms and the behaviour of certain staff members make it a disappointing stay.

View & location were great although everything else was absolutely terrible — mould inside room, tiny sized room, cracked tiles in the bathroom, faulty shower, mattresses had stains, mould and cracking paint balcony and much more. Wouldn't recommend to anyone, not even for a budget hotel as it was nearly £150 per night.

Absolutely do NOT sleep here this hotel has bed bugs!!!!!!!! They made me homeless for a night as I couldn’t find or afford another hotel I reached out to them and their reply was basically “well that sucks” they did not even reply to my mail and just sent me my money back after I demanded some form of compensation for literally having to SLEEP ON THE STREET IN A FOREIGN COUNTRY WITH ALL MY LUGGAGE furthermore this place just sucks super steep stairs and had to go up and down multiple times because the tech for their doors suck don’t sleep here it’s a waste of money

Steep stairs, no lift. Room not cleaned. No clean towels. Awful noise. Old and battered. One curtain wouldn't close. Mirror broken. Poor value for money. Windows rotten. Pipes all over the place. Holes in walls where pictures had been taken down. Worst place I've ever stayed in.

Be prepared, if you opt for the budget room, it will be very small with only the bare basics and very steep barrow steps, but the location makes up for it!

The location of the hotel is excellent, however the room was lacking numerous equipment. There was no bin in the room, no sockets near the beds, no wardrobe, no bedside tables and no bedside lamps. The towels, even though we were assured that they are changed every day, they were only changed once, and we had to go to the reception ourselves to request a fresh ones. Might as well be a hostel. Two stars-one for the location and one for the friendly staff. No lift

THEFT!! Our stay at this hotel was a complete nightmare from the very beginning. We were placed on the top floor of the back building, accessible only via extremely steep and narrow stairs. It was exhausting to carry our luggage up there—my friend even broke her nail painfully in the process. The toilets were in unacceptable condition—they were dirty, and the trash bins were overflowing. The beds were small and uncomfortable, and the bunk bed was dangerously unstable. My friend had to sleep on the top bunk, literally praying it wouldn’t collapse. But the worst part of our stay was THEFT. My friend accidentally left her AirPods on her bed. When we realized and checked the Find My app, we saw they were still in the hotel. We rushed back around 4 PM, only to see the AirPods were suddenly moving... and playing music in a park across the river. The new guests in our room were very kind and had no idea. The only remaining person with access was the cleaning staff. The man at the reception was extremely helpful—he called and messaged the cleaner multiple times and kept us informed. Meanwhile, we went to the police and filed a report—thankfully, since my friend is a Dutch resident, they took it seriously. Eventually, the AirPods were returned—but not without costing us a whole afternoon. The cleaner who returned them (a young black man) shamelessly walked in, slapped the receptionist on the shoulder, and left as if nothing had happened. I’ve never witnessed anything like this in my life. I sincerely hope the hotel took proper action. However, judging by how casual and friendly he still seemed with the staff, we doubt anything has changed. I guess he assumed we were tourists and wouldn't bother pursuing it. Needless to say, I will never step foot near this place again. If you still insist on staying here, NEVER leave your belongings in the room unless you don’t care about seeing them again.

Bed bugs EVERYWHERE. they dont believe us even if we had pictures of them. They don’t want to refund us. Run away.|They told everyone in the hostel we were crazy and paranoid.