Hotel & Residence Roppongi

This is a 6-story, ~47-room boutique hotel tucked under an 8-story residential building. (So don't get misled by the exterior photo.) The premium rooms on the 6th floor are roomier than those on typical floors. They have higher ceilings, larger baths and some even have in-room laundry machines. So they are worth considering for longer stays. The hotel is within walking distance to the Roppongi Hills shopping, dining and entertainment complex. The Roppongi subway and bus stops are nearby. The front office staff is friendly and helpful. Rooms are cleaned and linens are replaced daily. However, the rooms are tight and closet space precious; shelving space for toiletries in the bathrooms are woefully inadequate, and details are in general not well thought-out. For instance, there is no exhaust in the bath/shower room, creating a humid environment that is not great for a sealed space; the bathroom walls are not tiled, only sealed with waterproof paint that is already cracking; the medicine cabinet above the sink juts out so much that you have to duck under it to brush your teeth or wash your face; the wood platform that supports the mattress juts out with sharp corners that both my wife and I bumped our ankles against, much to our chagrin. Breakfast is truly so-so. In summary, it's a well-located 3-star hotel with adequate facilities that could be improved with closer attention to design details.

We stayed in this hotel in the 'REN'-room for 5 nights.The atmosphere of the 'REN' room is great, with a combination of modern and classic Japanese style. We had plenty of room to move around and place all our luggage as it is a very spacious room for Tokyo standards.|We really enjoyed the fact that in this type of room, the minibar was included and refilled each day.|As we had a long trip in Japan ahead of us, it was very pleasant that the room included a washing machine in the room so we could do our laundry.||The location of the hotel was good, with just a couple minutes walk from the nearest bus station and just a little further away from the metro station Roppongi Hills. A perfect location from which you can explore the entire bustling city of Tokyo!||The Wifi in the room worked well.||The staff was also very friendly, they all spoke English and made no trouble to keep our luggage for a little while when we arrived a bit before check-in.||For this style of hotel, we unfortunately did not think the breakfast was good enough. Choices were little and it got boring after a night or 2. If we were to book the hotel again next time, we would not book a stay with breakfast but instead would go to a konbini to grab ourselves some breakfast.||Also, there is unfortunately not really a view from the room in which we stayed. The window overlooked the highway, but luckily when closed the sound did not bother us as all.

Highly Recommend this property - Our room was "American" sized, plenty of space to put luggage and clothes with 2 closets. The bathroom was large [included a washer/dryer] and the shower/bath area was huge. Bedding was light and comfortable, the AC worked perfect, and it was nice to be able to open the windows in the evening to let the breeze in.

We do not recommend this hotel. We gave our clothes to be washed through their laundry service, but they were returned still dirty. When we complained, the hotel refused to refund us, saying they had already paid the laundry company. We believe the hotel should take responsibility for services they offer to guests. This experience was very disappointing. We have been in many 4 star and 5 star hotel and the breakfast is very dissappointing as well.

Very comfortable and friendly staff. The location is awesome, we were able to walk to great restaurants, shopping, and more. The food and bar were also very solid!

A great, groovy boutique hotel with convenient access to Roppongi Hills, etc. Good value, stylish and well appointed rooms Not large, but large enough. Great breakfast too.

Very lovely rooms, we got one of the Sake rooms and it's absolutely beautiful ❤️ staff are also very nice and accommodating

Wonderful hotel with a great helpful staff. The location is close to Roppongi station about 10min walk. Close to Shibuya and downtown by bus or train. The rooms are clean and spacious. I was here with my two kids and room was good enough for us. There are plenty of restaurants, shops, and convenient stores around the hotel.

Beautiful hotel located a few blocks from Roppongi Hills. The service was great and the staff accommodates English speakers well. They were able to hold my luggage during the day and they even put the stuff in my room for when I came back much later to check in. The standard size rooms are very small but there is enough room to walk around. There is free wifi. There are also some free bottles of water in the fridge which is nice. In the bathroom they give you so much stuff - toothbrush, hair bands, comb, and full sized bottles of shampoo and soap. The accommodations feel very nice. It was about ¥105,000 for seven nights which is actually not too bad.

Very nice hotel. Unfortunately the room was very small in size. However the service was 5-star and so was the amenity in the room. We had fun with the Japanese toilet and there was a bathtub for a nice warm bath! The bed was very comfortable. The staff were great! I would stay there again for its location and service. We were walking distance to all the stores in Roppongi and the metro. Really convenient!

A well-appointed, well-located and comfortable hotel with great personality. Rooms are not huge, but are crisply designed to make the most of the available space. Tasty food and a full bar. The helpful, efficient and charming young staff really distinguish the place. Highly recommend!