Hotel & Restaurant Blumental Mürren

While checking out, I poured a glass of water from the breakfast bar (my breakfast was included in the price), but the lady with short/bob haircut made a very rude comment about me taking a glass of water, mainly because I look different from others; I take hijaab/scarf on head. While everyone was having breakfast freely, she was pointing me out rudely only for taking water. I don’t really understand why. When I asked her what’s wrong with me taking water in glass, she didn’t listen to my question, made a very un-kind face, rolled her eyes and left. That made me feel very sad & looked upon. I hope they understand that these gestures can really effect their customer service in a way that I would never book this hotel ever again.

Stayed 1 night in August as part of a walking holiday. Very comfortable and clean hotel. Balcony with superb view. Nice location on the main walkway. Restaurant temporarily closed when we stayed but breakfast was excellent. Staff very friendly and helpful.

A mountain hotel that does not serve breakfast to regular guests (who pay more than groups) before 7.30. Not ideal if you are planning an excursion. The worse is that you cannot even sleep until then, because groups are served breakfast early, with a lot of noise under your room as from 6.30.

My daughter and I ordered a carafe of house white (29 francs) and two orders of their vegetable pasta with a cream sauce (total bill 73 francs ) 1- pasta overcooked 2-cream sauce was unseasoned and watery, we couldn’t detect any favor at all 3- for a ‘vegetable’ dish there were no visible vegetables other than a carrot roll on top 4- server did not check on our food once, nor offer us a tasting of the wine to see if we liked it. 5 - For a total bill of $73 (Swiss francs) - we were left completely underwhelmed 6-We had hiked 13 miles prior and so hungry at this point that we just ate it. We did supply server with feedback and no offer was made for comp because he said we didn’t tell home that we didn’t like our meal- he also never checked. A box of premade macoroni and a cheap bottle of wine from across the street at the supermarket would have been a better option We have had amazing food and service at Hotel Alpenruh. Go there instead - it was hands down better food and service for the same price point

Very good location and traditional looking rooms.Overall had a pleasant stay.Few small improvements could have been on the breakfast options which were limited

Nice rooms, but blatantly rude servers. Not just to my party of two, but to many others. Maybe they don't like Americans or just are unhappy in general? For example, when we asked for some extra coffee the server literally opened our carafe, saw it had an inch of coffee left, and WAVED US AWAY IN DISMISSAL. Takes the top spot in my life of bad restaurant service. Would avoid this place.

This review is for the restaurant only. We had dinner here and loved every part of it. The chef had an “autumn” menu that was delicious. We had pumpkin soup, salad, venison, and venison pasta. The warm apple garnish in the dishes was to die for. Our wine was local and well priced.

Though the hotel appears a little older, it has been impeccably maintained. Staff at the property/hotel/restaurant were friendly and welcoming. We enjoyed chatting with the gentleman at registration/concierge, and he was very helpful and provided great advice about. Location and surrounding are fantastic. We really enjoyed our stay.