shahreenh2025
Google
The location of the hotel is excellent, and some of the staff were very friendly. We really appreciated the early check-in and welcome drinks. Our room was spacious with nice touches such as welcome sweets and flowers, and we enjoyed relaxing on the terrace and by the cosy pool.|However, parts of the property felt tired and in need of refurbishment—particularly the spa and corridors. The furniture was worn, and the layout of the bathroom was inconvenient, with the toilet and bathroom separate, and only a curtain instead of a door for the bathroom—something that should have been made clear on the website. The shower flooded the floor, and at the pool, some tiles were coming off and a rough exposed patch felt unsafe, especially for children.|Breakfast could have offered more hot options, and the centrally controlled air conditioning and terrace doors that locked from the outside were frustrating. While many staff members were helpful, a few came across as rude and disengaged.|Overall, the hotel has a good set-up and feels very family-friendly, but it needs some updates and improvements. For us, it didn’t feel like good value for money given the negatives.