Hôtel & Spa GINKGO - Quimper

We had a lovely family vacation based in Quimper, and we truly enjoyed staying at Hotel Ginkgo. The staff were especially helpful, providing recommendations for day trips and making all sorts of arrangements on our behalf. The rooms were very comfortable and well appointed. We loved being within walking distance of the town center but still away from all the hustle and bustle. A great experience.

This is a very clean, newish hotel, with very friendly staff. We had no issues with our stay. Our suite was huge with a large dining table, living area, big bedroom and bathroom. Continental breakfast is available. I would describe the decor as a little on the cold side. I think this would be the perfect hotel for a business traveler. Maybe not a cozy place for a romantic getaway. Gardens nearby are beautiful and restaurant next door was excellent.

This hotel in an historical spot is quiet, has excellent staff and a super breakfast. Our standard room on two floors was extremely comfortable. The lady who welcomed us was so helpful and friendly. Hotel is a 10 minute walk into the centre along the river. Very pleasant our stay.

This privately owned hotel is in a quiet and unique part of Quimper, 10 minutes maximum walking distance along the river Odet from the town centre. It is a beautifully converted listed building with spacious rooms in the main building and compact split-level accommodation in a row of 6 small adjacent 'houses'. The owners have tastefully decorated everywhere combining modern art works with very comfortable furnishings. We spent 5 nights in a suite, the bed was fabulous and housekeeping was amazing! Warm thanks to all the staff for making our stay so enjoyable. The owners were very present and everyone was friendly and helpful.|There is no bar or restaurant (2 bars and 2 restaurants very close!) but a selection of drinks can be served in the lounge. One evening we ordered a platter of cheese and charcuterie to eat in our room - wow!|Breakfast is tasty and very well presented, "full English" is not offered but not needed when freshly scrambled eggs can be enjoyed if the fruits, pastries, breads etc. are not enough! There is a private car park and a spacious outdoor area which must be delightful in warm weather.

The hotel is in a lovely old building. The rooms are modern, but definitely not four stars. I had a junior suite which was utilitarian. The sloping roof made it impossible to see the river or even stand up in most of the room. The chairs were beanbag chairs. Staff were helpful enough. The breakfast which had been posted for €10 was billed to me at € 20. It’s away from the main part of town so not much to do within walking distance.

We stayed two nights recently and enjoyed the hotel very much. We had room 14 which is in the main building and had a view overlooking the river and the public garden. The bed was a king, very comfortable and it had a nice walk-in shower. The hotel is set in an old abbey but is very modern. They have a pleasant courtyard patio with tables in a garden and there was also a large deck on our floor for sitting outside. There’s good off street parking and the hotel is close to restaurants and shops but on the opposite of the river from most of the town so access is easy. They have a delicious breakfast buffet with lots of selection. |It’s close to the Henriot factory and the pottery museum. |We had wonderful assistance from staff, Oliver, Manon, and Louna and we appreciated their suggestions and kindness. |We would recommend this hotel highly.

We paid 190 € for a standard comfort room, so the cheapest one. ok we didn't get a suite but even the standard room should have been at the level of a four star hotel anyway, shouldn’t it? in reality, had I booked at Ibis, I would have got the same quality and spent less than half. The room, reachable only by leaving the hotel as it was not part of the main structure, where there were superior rooms and suites, was absolutely bare, with an uncomfortable loft bed, with basic and low quality furnishings. there wasn't even a natural courtesy bottle of water. The hotel lobby was also very anonymous and honestly a bit depressing. Clean, tidy, extremely simple and without any additional services: just like an Ibis. Too bad we paid 190 € for one night (breakfast not included). 13 minutes walk from the cathedral, so not even centrally located. I wonder frankly how it can be cataloged as a four-star, they should review it without doubt.||pure madness.

Paid for a suite, but given the cost of the room @ €250 a night, apart from the modern furniture, it lacked basic facilities like a fridge or even milk for the tea or coffee. The shower gel in the bathroom was empty, the shower itself had no splash protection so when showering the water just goes everywhere making the floor slippery and wet. As for the cleanliness, there was a dead fly on the cord of the ceiling light. A live fly buzzing around in the suite all night. There was also a huge spider crawling around in the lounge area too. (we have pictures) For a 4* hotel, this was very disappointing. The standard and cleanliness does not reflect the price charged for the room. We made a complaint about this at reception and the excuse he gave us was that because it is summer, that's the reason we have these insects in the room! Not really a valid excuse, house keeping should take care of these things. We asked to speak to the management. However, we were told that they were on holiday and would not be back for 2 weeks. But then, surely, someone else would be left in charge? Anyway, we were not happy so was told by receptionist that he would speak to management and get back to us in a few days. After hearing nothing after a week, we sent an email to chase. They responded and asked for our pictures. We sent them over as requested. Then total silence. We sent a follow up email too. That was over 3 weeks ago now! Still no response. Quite frankly, this is a perfect display of poor customer service! Obviously there is a lack of concern with addressing complaints from hotel guests. The hotel has been given the opportunity and they also had plenty of time to do it.