Jules César Hotel & Spa Arles - MGallery Collection

This was a nice place to stay! The rooms was very comfortable! We had stellar service as soon as we got out of the car. They parked the car (for a fee) and gave us flavored water and showed us our room. The hotel is close to all the things in the old town anyone would be interested in seeing. We did that for a couple of hours and walked back to the hotel for some amazing crafted cocktails! We had crepes with the drinks and they were simply delish! I highly recommend staying at this fine establishment!

||The "Julius Caesar" hotel may look impressive from the outside, and the lobby and bar are indeed stylishly designed, offering a unique and artistic atmosphere. However, there is absolutely no connection between these public spaces and the disappointing condition of the rooms. The room décor ranges from something resembling a bordello to a stark, cold hospital-like feel. The overall atmosphere is gloomy, the minimalist design is uncomfortable, and no sense of luxury or indulgence||Hot water was limited, the bathrooms were extremely basic, and the furnishings were outdated and sparse. The service was equally disappointing – the front desk staff, particularly David, showed no willingness to assist or make our stay pleasant. We received no information about the area, and not even a welcoming smile.||The hotel is not located in the city center out of the old town, but rather in a less attractive area. There are far better and more pleasant hotels in the vicinity.|We wanted to leave, but found out that the booking policy is very strict – no cancellations or refunds allowed. Only upon checkout did we learn that breakfast is not included and costs an additional €25 per person. There was also an extra charge for having our luggage brought to and from the room.||In summary – a very disappointing experience. Not recommended and definitely not worth the price.|

The staff always had a smile and were always happy to help. The location of the hotel made it so easy to see Arles. The hotel itself is so lovely and having a swimming pool located in the secluded gardens made it even more special. We always sat outside for breakfast and watched the world go by. Very at tentative staff at breakfast and a great menu choice too.

Maybe it deserves 5 stars but we were annoyed when we realised the hotel was part of the Accor group and we were not allowed to use my spouse’s membership to accrue points.|That said, we enjoyed the hotel very much and felt the service was remarkable. Saturday is market day in Arles, just out side the hotel. Vehicular traffic is not possible so the staff escorted us around the back and checked on us while we were waiting. Remarkable.|The restaurant food and service, room,wifi and bed were excellent and the hotel position next door to the tourist office was handy. The town itself is delightful.

Enjoyable stay in a great location. All staff were very helpful. Room was on the small side. The most annoying thing about this hotel is they provideed a mini fridge with 1 still water, 1 sparkling, and a couple of juices. This was never refilled which was disappointing. In every other hotel we stayed in France still drinking water was replenished every day.

The hotel truly is an eclectic mélange, a unique blend of history and character. Its name and exterior are distinctly Roman, immediately setting a grand tone, and the interior is stylized by Christian Lacroix, adding another layer of artistic flair. The building itself was once an ancient Carmelite convent. The staff was incredibly friendly, greeted us with flavored water at check-in, and included a tour of the property when taking us to our room. We appreciated the many nice touches, such as complimentary refreshments and snacks in the minibar, and 'calissons' on our pillows at turndown. The pool area, while not quite matching the grandeur of the advertising photos, offered a pleasant spot for a refreshing dip. We appreciated the provided towel service, and it was still delightful to cool off before heading into town to visit nearby Arena, Theater and many spots painted by Van Gogh.

first room provided was dreadful, the perfumes/cleaning product was so overpowering I felt sick. 2nd room was shown grudgingly after I insisted on changing especially as I was staying for 4 nights. Had to pay for an upgrade for a very ordinary room with dreadful shower of bath which was quite dangerous. Reception professional but officious. Concierge and restaurant staff pleasant. saw some other deluxe rooms being cleaned so much better than what I was provided or offered.

Old hotel remodeled with a lot of taste. Excellent service and personnel. This should be a 5 star, but i was very displeased with their gym. Apparently, this is a perpetual problem in France even in the best of hotels. The place is, otherwise without reproach.