Hotel & Spa Posada del Valle

We had a great time for our anniversary. The place was so charming and very quiet. Coming from the City, I enjoyed the stillness of Tepoztlán, while enjoying the pool and the town. The staff was all very friendly and willing to gelp with anything I needed.

Service and attention are worth the stay. Hotel is rustic as expected, a better mattress would be appreciated and the pool should be heated during cold seasons. Other than that, the personalized attentions by the owner and staff compensate for any inconvenience. The food is nice with a home made touch.

This small hotel is attractive, quaint, friendly, and picturesque, but it is far from town and the rooms have not heat and neither does the pool. What travelers have said here about the size of the rooms and bathrooms is true, but they are clean and well attended. It is also about a mile and a half from the center of town, but the taxis are inexpensive. Almost all the issues with this hotel can be overlooked or you can compensate for them, except one. I was there in January. Tepoztlan is in the tropics, so the temperature during the day was over eighty degrees. But it is also in the high desert, so at night it was fifty degrees. And it was that cold in my room. That was not fun. In fact, my teeth were chattering all night and I slept in my clothes and wore a sweater and had an extra blanket on my bed. They also have WiFi, but I could only get it in the front lobby and not in my room.

The Hotel is small but nice, clean and have the option to take a Temazcal (mexican sauna)and massage service, which are nice. The swimming pool is small. The people is really nice and have a great service attitude. This hotel I would recommend it for a week end to rest and have the spa services. They include a small breakfast (continental which includes coffee, juice, yogurt, fruit and bread) but you can always ask for something else and the price is right.

Unfortunately this hotel has very little to offer except for perhaps OK massages one can get pretty much anywhere else in Tepoztlan. Plus you will certainly need one after having slept on such a hard bed. The price is way over-rated for what you get. The rooms are humid and the sheets are old. The bathrooms are tiny and a smelly. The towels have holes in them and so do the bathroom mats (accompanied by a few stains). Apart from that, the service is terrible. I would not recommend this hotel.

Horrible nights from everything on adjacent rooms being heard in our room. There is none acoustic barrier. Last night heard one sick boy coughing all night in neighbors room, prior night we had a sneezing man who would blow his nose every fifteen minutes. ||The bathrooms were small, no place to put vanity items. Floors from the shower with a farm of fungi. The curtain did not meet the floor so the bath room would be messy after showering. Second in the shower would get warm-cold water.||||Massages were good! Prperty is nice. Service courteous. Still without a good sound sleep, I would never go back.

This hotel was a huge dissapointment, having stayed in a beautiful b&b in Mexico City at half the price we were expecting big things from this hotel. Upon arrival the receptionist was vague and seemed unaware of our pending arrival despite numerous emails. We were booked in for the weekend spa package which included a massage and use of the traditional mexican sauna and supposedly the pool but this was full of leaves and mud and was not cleaned until lunch time of the following day. The room smelt damp and mould was visible around the ceiling, the massage took place in a small damp room which looked as though it hadn't been cleaned in years. Breakfast was supposedly included in the price, however this was only the continental breakfast so we were charged extra for anything else we ordered which included one extra coffee on our last morning there.||||complete rip off!!