Hotel & Villa Auersperg Salzburg

We had a wonderful stay at Hotel & Villa Auersperg. The staff at the hotel is very friendly and attentive, going above and beyond to ensure that any requests are handled perfectly. The property itself is very thoughtfully designed, with personal touches in rooms and a very nice spa and rooftop area. We loved the breakfast, which included a lovely spread as well as cooked-to-order options and could be eaten on the lovely terrace. The hotel is also very family friendly, with a space for children as well as a silent spa for adults. We would absolutely recommend this gem to anyone and will not stay anywhere else in Salzburg!

Our recent road trip from Vienna to Salzburg was made unforgettable by the amazing hotel we stayed at! This charming family-run gem truly blew us away with its warm, welcoming atmosphere. The owners and staff made us feel right at home, a delightful change from our experiences in Vienna. The hotel itself is incredibly cozy, adorned with stylish touches that give it a unique flair. We loved the spa, complete with a sauna and Hamam—perfect for unwinding after a day of adventure! And let's talk about breakfast—it was a delightful feast, full of variety and utterly delicious! If you're planning a trip to Salzburg, I can't recommend this hotel enough. It's a must-visit!

The best hotel in Salzburg. It is a high-class hotel. The service was delightful, very friendly and professional. The overall cleanliness was excellent. The Junior Suite Villa was very cozy and clean. The hotel was very peaceful and quiet. Good restaurant for breakfats and dinner. We had a great time, and having parking was very important when choosing you.

To start off, had the nicest staff. From check-in, to check-out. Whatever requests we had, they NEVER said no, and they tried their best with and for everything to help us have a comfortable and smooth stay. I’ve never had this kind of experience in any hotel. The spa was the most relaxing and best experience, I had to go everyday. Rooms were clean and spacious. Location was centrally located to where it was close but also not too close to the center. Close enough to walk, far enough to be in a quiet area of the city. One of the most perfect hotels I’ve stayed in out of the 40 countries I visited. Thank you to the staff at the hotel!

Best hotel I’ve stayed in for ages! Perfect bedroom and bathroom - we were in the villa not the main hotel- they have thought of everything you might need - very well appointed. Staff are exceptional and ensure your stay is comfortable. Gorgeous restaurant and outside area for relaxing. 10 mins walk to old town situated in quiet residential area and 10 mins to train station.

Our stay at Hotel & Villa Auersperg exceeded our expectations! We had 2 rooms- 1 for my husband and I and another for our 2 teen daughters. While our rooms were almost identical, ours had a more decorative day bed/couch and theirs had a true twin bed so our girls had separate beds (if you travel with teens, you know this is a plus!) Both rooms were so spacious and had huge closets that allowed us to settle in for our stay. The well-appointed rooms had many thoughtful amenities - speakers for music, a carafe of water each day and very comfortable beds. We had garden view rooms which were so peaceful. ||||Breakfast each morning was fantastic- note that made to order eggs and bacon/sausage are included as well. However, even if you were only to have the pastries, toast, fruit, vegetables, fresh juices, yogurt and cereal, you would have plenty to choose from! Our daughter celebrated her 16th birthday upon arrival and the staff was wonderful and responsive to work with ahead of time to coordinate a cake, balloons, etc. Everyone we dealt with at the front desk was also wonderful- they made great suggestions for dinner spots and sites to see. We also enjoyed that we could easily walk to the many sites while still being away from the crowds of Old Town. I would highly recommend Auersperg for your stay in Salzburg!

Excellent and comfortable hotel about a 10-15 minutes walk from both the train station and Salzburg's old town. The area immediately around the hotel is quieter, although a 5 minute walk to the start of a shopping/dining area.||||The room was very clean and ample size -- and the furnishings classy and comfortable. The hotel breakfast was one of the best I've experience with many options. Highly recommend the hotel and wish I had spent another night.

Very family friendly. ||Beautiful inviting back garden with lounge chairs and a “silent” area for reading. The garden is Secluded and private. ||||Children’s drawing & Lego station set up which was a perfect spot for the kids to relax. ||||While the hotel is not in the Old Town its runs off the New boulevard and with 2 boys (8 & 10 years) the walk into Old Town was no problem & enjoyable for us all. ||Our room was very well appointed with 2 bathrooms, well designed and arrange. Loved the corner with small radio/cd reader, including a selection of CD’s, and books.||The breakfast was up to our expectations and really appreciated the organic breads selection as well as the set up in general and in particular the daily availability of avocados which is not usually a common item in other hotels we have stayed in. I would definitely return in this hotel.

The Good: :: it's a local business! :: it's ADULTS ONLY. what does this mean? it means no screaming kids running up and down hallways at all hours. it means you get to really recharge and enjoy the peace and quiet. it means really being able to relax!!!!!!! it was a HUGE selling point for why i booked this place! :: they offer USB ports to charge your devices in multiple places in the room...this is AWEsome. comes in so handy as most devices these days require USB to charge. no need to use multiple adapters! :: breakfast is offered for a very small fee. it's delivered straight to your room and is very tasty, not at all a gross amount of food. healthy, tasty options, like fresh fruit, yogurt, granola, bread roll, eggs :: coffee and tea are available free of charge 24-7 on the 2nd floor :: plenty of wine glasses, regular glasses, plates, bowls, cookware, etc on the 2nd floor if you want to make a meal. they also clean dishes so you don't have to worry about it! just leave it in the sink and they'll take care of it. :: elevator for use, which is incredibly handy for those on higher-level floors :: incredible views from your balcony. waking up every day and settling down every evening is a delight when you get to see the views accessible to you straight from the balcony. just incredible. being able to see the mountains and the clouds and fog against the water from the lake...so relaxing!!!! :: spacious showers. they also offer a tub if you wanted to soak :: room has a small refrigerator for use. it's got items in there that aren't free but just don't consume any of them and you're fine. :) :: wifi was solid :: location was awesome...only a 10-minute walk from the main part of Hallstatt. the best part about the location is that it is VERY quiet...you can escape the thick crowds during peak seasons when you make it back to your room and look out over the calm of the lake and mountains. serenity now!!!! :: the people are very helpful and friendly :: free parking! a rarity in Hallstatt The Bad: :: the heated floors aren't able to be turned off. however, if you get warm, just turn on the AC or open the balcony door for fresh air. watch for evening bugs that might be drawn to the light in the room! :: they don't take AMEX. no worries, though, just be sure to bring a Visa or Mastercard! The Ugly: :: none Would I go back? I'd be more than happy to return! This place was such a great little getaway and met all my R&R needs. I can't recommend it enough for others to give it a try. This place is IN.

It's something like seven months now since I was here, visiting Salzburg for a few days on a summer trip, but I STILL THINK ABOUT THIS HOTEL. Not only was Salzburg the most gorgeous city I saw on my travels, but this was the most gorgeous place I stayed out of MANY hotels over the course of a month. The room was excellent- comfortable beds, one of the better hotel showers I've had, very inviting and nice. But honestly I barely set foot in there except for to shower and sleep, because oh my god, the GARDEN. I spent hours of down time when I wasn't exploring the city sitting in that quiet, serene, beautiful garden, writing peacefully. It was quiet and uncrowded and felt like a little nook of paradise. If I ever revisit Salzburg, and I hope to, I'm definitely coming back to this hotel!!!! (Also, the bartenders kindly made me an excellent virgin mojito- good mocktails are always a quality I appreciate in a hotel! And the breakfast buffet was expansive and delicious, which is also very important!)

This hotel is the very definition of class. Everything about our stay here was lovely, and I can't imagine a better place we could have spent our Christmas in Europe. When we dropped off our bags early, we checked in to find they had already been brought to our room. This was my first hint that this wasn't your average hotel. The room was huge and comfortable and homey (the bowl of walnuts was a nice touch). The heated bathroom floors were perfect for the chilly winter evenings. The rain shower was luxurious. Oh and did I mention they had an expresso machine in the room? I also loved the old radio and little library of books in the room. My boyfriend and I turned on some Christmas music, drank some beer we brought from Brussels and it was perfect. On Christmas Eve they had a little reception for the guests and gave personalized gifts to every family staying at the hotel. The morning breakfast had a huge variety of organic items. There were cheese plates galore, fresh squeeze juices, breads, cakes, you name it. I felt like royalty. Our stay here was the best hotel experience I have ever had, and I was sad to leave. If I have any complaint, it's that the hotel was so comfortable I probably spent more time in it and less time exploring the City than I should have! If I ever find myself back in Salzburg, there is no doubt I will find myself here again.

Excelent location, the room is comfortable, very clean, and the bath is superb. Very few guests enjoy the excelent sauna, best for us, great to relax after a busy day. We also loved the breakfast.

They moved us rooms without letting us know!!! The hotel itself is very nice, but upon my second day there, I returned from the city to find myself LOCKED OUT of my room!! The receptions met us in the hall to explain it was their mistake that a priority guest always stays in this room, and therefore they have RELOCATED OUR STUFF TO ANOTHER ROOM! I asked if I could check the room to see if they had gotten everything? And she replied that it was not possible because the guest had already moved in!!! No phone call to come get our stuff, they just pack us up and moved us!! Feel as if my privacy was extremely violated! Not compensation what so ever! The new room itself was smaller, and older. Avoid this hotel! They obviously have more elite guest to host.

Hotel Auersperg did everything with ultimate charm, simplicity, and healthiness in mind. Their bio (organic) breakfast buffet (included with the price of stay) was heavenly. Fresh local breads, coffees, eggs, yogurts, and granolas all tasted delicious (among other delightful foods). The rooftop spa was peaceful and refreshing (you could walk outside to their rooftop garden deck in between time in the sauna for a deep inhale of Austrian alpine air). Their steam sauna was the best I've ever been in for its cleanliness and the material in which it was made from retained heat so well. Their dry sauna was equally pleasant. The room we stayed in was incredibly clean, with soft wood floors, and simple elegant furnishings. The staff at the front desk were polite and helpful. Having traveled extensively, I can say 'my favorite hotel in Europe' with a good amount of merit. It was just a sweet, lovely hotel with summer rains that came a few of the days and everything was quiet and peaceful. Thank you, Hotel Auersperg! I will be back. Emily Rose Reeder

When I first walked into this hotel, I thought it was beautiful and the front desk staff was so nice. They showed me to my room, which was also beautiful. I was thinking that I wanted to give this hotel five stars. Then everything went downhill. In my first room, the cleaning people had left the window wide open, with no screens. As common sense would dictate, there was a very large insect sitting right next to the window. Now let me note that I purposely don't go to Third World countries because I hate bugs. When I come to a beautiful and clean country like Austria, I expect it not to be a problem. I grabbed a hanger and I shoved the bug out of the window, and assumed that it was just bad luck. However, I left and came back that night, and there was another gigantic bug sitting on the wall. I tried to smash it, but it got away. Then I noticed two or three other insects flying around. I also noticed 3 other bugs smashed onto the walls by previous guests. I called the front desk and the guy was really nice and offered to switch my room. By now it was 11 PM, and I was exhausted. I told him I would be fine with any room without bugs, even if it was a downgrade. I moved all my stuff over to a second room and within two seconds noticed a gigantic fly sitting on the wall. I might've been able to live with that, but then I went to the bathroom and there was a gigantic spider in the bathtub.At this point, the front desk guy informed me there is only one other room left. I told him I thought we should check the room together. We found two more bugs in the third room. One was a large leggy insect and the other was a flea. One he was able to reach and to smash with a book. The other one was a beyond easy reach, so he grabbed a bottle of glass cleaner and used that to kill it. Needless to say, I tipped him because he was very nice and he did his job. Once he left- I saw another spider. I killed it, but I didn't sleep all night because I was so traumatized by all the bugs. The hotel should really be ashamed of itself. For close to €200 a night, I expect to not be barraged by bugs! It seems like I might've been better off paying €20 for a hostel. After all, in my younger days of staying in multiple youth hostels all over Europe, I never once saw a bug. And then in one night,I saw more bugs in this one hotel than I have seen in all of the hotels I've stayed in throughout my lifetime combined. To the hotel management- I want an apology. And while the front desk was nice enough to discount my rate, you should be embarrassed to be charging any money at all for such an awful experience. I really loved Salzburg and its lovely people, and now unfortunately I'm leaving with a very bad taste in my mouth

My favorite hotel I have ever stayed in. Beautiful building with a great view of nearby hills. Friendly service. Comfortable beds. Modern rooms, surprisingly comfortable, not too fancy or too bleak like so many other "modern" hotels. Small selection of books (in English and German), including Stefan Zweig (I was impressed) in the room. Unbelievable breakfast buffet in the morning (calling it a buffet doesn't do justice to the breadth of options, all so fresh, all so good). Visited in October and the weather was cool and damp, yet the windows in the stairwells and hallways were thrown open and the air inside the hotel was marvelous and fresh (without being too cold, somehow). And on every landing in the hotel were bowls of fresh organic apples from the hills outside the windows...perfection. Located a short walk from the river and the historic shopping and tourist districts. Will absolutely stay here again next time I come back to Salzburg!