Hotel & Wellness Zuiver

I don't recommend this place. There is a plenty of other spa with much better service, much more welcoming atmosphere and many more facillities. I think this place needs to hire people that are better trained for the suitable service for a hotel. The interaction with a receptionist completely ruined the relaxation we had all day. And this will be the reason to not return to this place again. When we got out of the spa and went back to our lockers, there was a postit on several lockers saying that the stuff was taken out and can be retreived at the desk. My bf's locker was one of them, mine was somehow locked but wouldnt open with my bracelet. The idea of someone taking out stuff like that was not pleasant at a first thought, but we figured there must have been a good reason to take that measure. When I went to the desk and told the person "my bracelet doesnt open my locker", the lady looked at me and asked "what was in your locker?", no explanation, no communication why she wants to know, just plain rude and almost intimidating in tone, looking at me like im some kind of idiot. When i told her what i had, she took my stuff, like she s carrying laundry, my underwear and pieces of clothes just hanging all out. And handed them to me with "You should be happy we took care of you stuff". I felt like I was treated like some drunk at a night garderobe in the city center and not a hotel spa. This type of communication is just so unnecessary considering how there are so many simple ways to make it less unpleasant than this. The wellness is rather limited in facilities compared to other places but it is good enough for occasional say of wellness, especially considering the location. The restaurant seemed highly overpriced but acceptable enough. Staff at the restaurant were not very service oriented but also acceptable enough.

Extremely (!) friendly and helpful staff. Kind. Amazing breakfast with a wide selection. Very clean. Excellent shampoo and conditioner. Room smelt amazing and there were herbal teas, nice to wind down at night. It was about 40eur for an uber to Schipol

So we looked at booking this and read some of the reviews. It was quite clear that some people should not be allowed access to the internet. So to address some of the previous ( unwarranted )negative comments. It is quite clear on the website when swimwear days are and when they are not. It is mandatory for either option, Tuesday Wednesday and Thursday are swimwear days. It is also clear that you cannot take your phone into the spa, both on the website and the massive sign that is on the top of the steps as you walk in. The facilities are lovely and some great features. The aufguss rituals were nice and relaxing and the queuing up system works well. The hotel was nice, the superior rooms were spacious with a comfortable bed and big walk in shower. They were very quiet and we had a good nights sleep. I would go here again and would recommend it. The staff are friendly and helpful and the food is really good. The steak was one of the best I had eaten for a long time.

What fantastic staff at Reception. We had a stay extended due to cancelled flights and they couldn't have been more helpful with all our queries and requests - thank you. Room was great but would recommended the rooms in the main wellness area as you then don't have to walk across the car park. Food in restaurant was excellent but just a shame you can't access that or the bar without paying for spa and eating in robe etc - the wellness area for an Englishman was quite an experience but just embrace it and go with the flow, the saunas are top notch!

It was a nice spa experience! Facilities are clean and well maintained. Front desk employees are so NOT HELPFUL. I paid at the automatic check out and the bands still didn’t want to let us out so we had to wait a single employee while she spoke on the phone and did so many other things while there were so many of us waiting. The restaurant is very nice but the service is so slow. I thought I will grow old in that restaurant for a two course meal. On top of it they brought a more expensive side then ordered which they charged us to our bracelets.

I do not recommend this place if you are looking to spend a relaxing experience, because what I experienced here ruined my entire evening. I have been visiting Spa Zuiver regularly for about two years, relax after running etc, for sauna, massage. My most recent visit was on 19 December, including massage, sauna, and dinner. I went to the restaurant to have a dinner and, I told the waitress I had a question about a chicken dish. Before I was even allowed to ask my question, she replied: “All chicken dishes are halal.” I am a dark-haired immigrant whose accent clearly shows Dutch is not my native language. I was shocked by this comment and replied, “No, that is not my question.” No apology was given. I then explained that my actual question was whether the chicken was made from thigh or breast. The entire conversation took place in Dutch. I was assumed to be Muslim. Because check-out at Spa Zuiver is fully automated and no staff were present at reception when I left, I could not express my complaint in person. Therefore, I sent them an email. It has now been almost a month and no one has responded. I truly loved this sauna. However, being assumed Muslim based on my appearance and accent made me extremely uncomfortable, and for that reason I unfortunately no longer go there. If you are against discrimination, or if you think you might be vulnerable to such treatment, I strongly advise you to stay away from Spa Zuiver and its restaurant, and do not support a business that does not even bother to respond to such serious concerns.

I’ve been a loyal client at Spa Zuiver for over 15 years, and I can truly say this is my favorite wellness place. Whenever I feel like going to a spa, this is the only address I think of — it just feels like home. The atmosphere is calm and relaxing, the facilities are always clean and well-maintained, and the experience is consistently wonderful every time I visit. Whether it's to disconnect, recharge, or simply enjoy a peaceful day, Zuiver never disappoints. Thank you to the whole team for keeping such a beautiful and relaxing environment. Highly recommend!

Zuiver offers a very excellent spa experience and services. My husband and I always enjoy our visits here and we haven’t yet encountered any other spa matching this level of quality. That said, I think they should stick to what they do best and not try to be a hotel as well. The whole methodology of the hotel seems to be based on squeezing every last cent out of guests, and it made us feel quite unwelcome. For example, there were no bathrobes or slippers in the hotel room. Bathrobes had to be rented and slippers were for sale for €12.50 / pair. Why else would people come to the hotel if not for the spa? This should have been included. There was even no lotion in the hotel room and they had it for sale too. Finally there was a 50€ deposit per person per night for potential damages, which didn’t add to the welcoming feeling. Breakfast was delicious though, a nice variety, and the spa was as always top-notch. If you go for a weekend trip and stay in the hotel, be sure to stay 1 night only. And bring your own bathrobe/slippers!

We visited this spa yesterday - myself and my brother - to celebrate an anniversary and to relax after a very difficult day. I called ahead and booked on the same day. We both had massages, which were excellent and delivered professionally - no complaints there. However, what followed completely ruined what should have been a peaceful and special visit. We both run businesses, so from time to time we checked our phones - something that was never mentioned as being against the rules. We were not told this when I called to book, not informed during check-in, and no signs were visible indicating that phones were not allowed. Despite this, we were approached and antagonised four separate times by staff about being on our phones. What made matters worse was the attitude. After I raised a complaint, I saw staff looking over and laughing at us, despite the fact that staff behind the counter were also on their phones. After our treatments, while we were simply standing and talking outsidethe associate manager Linda came downstairs to confront us again with another member of staff standing listening to the conversation even though we weren't on our phones at that point. It felt targeted, petty, and deeply unprofessional. We were given two complimentary glasses of wine, but that does not make up for how uncomfortable and humiliated we felt. We had wine, coffee, and cakes in the restaurant - and instead of a relaxing experience, we left feeling upset and disrespected. This was meant to be a peaceful, celebratory day for us, but the staff's behaviour made it significantly worse. It's a real shame because the treatments themselves were great, but the way we were treated by the staff completely overshadowed everything else. Unfortunately, I would not return and could not recommend this spa based on our experience.

Such a cool spa. We started with massages to try and ease my jet lag (I immediately fell asleep). We loved all the different types of saunas and events. I do wish the pool was just slightly warmer, I had no interest in getting in on a cloudy day. Being able to stay in a robe to eat what seemed like fine dining was a highlight. Had a great time. No phones allowed so I don't have any pictures of the spa. The hotel was generally great. The lighting in the bathroom is terrible but other than that it was super comfortable.

The spa itself is nice and has a variety of saunas, which are largely clean and pleasant. It is very pricey, but would be worth it with a little work. They do require that you bring your own towel, sandals and bathrobe, so it's not really suitable for tourists to the city. Renting these items is also massively overpriced (12.50 for a towel, 12.50 for sandals, 12.50 for a bathrobe), so the visit can get even more expensive really fast. There are also no instructions as to how to line up for the Sauna steam sessions. Many people accidentally lined up in the wrong spot and were abruptly dismissed and sent to the very back of some hidden line around the corner. There were no posted instructions as to where the line was actually supposed to form, so we just gave up trying after awhile and didn't do any steam sessions for fear of breaking some unknown sauna laws. In any case, nice premises, but the whole experience just left a bad taste in my life.

I stayed in the new eco-friendly hotel building and the rooms were very nice with view of park. The spa was amazing with so many amenities and restaurant with a delicious menu of items and beverages!

Interesting to be back after nearly 3 years. It was super busy because of this offer: http://www.zuiveramsterdam.nl/.../10-sp.../p1280-zuiver-weekdeal Let's see... The massive and luxurious Eucalyptus scrub bowl that was in the center of the shower, as you walk in, the smell of the Eucalyptus made you feel like you were close to paradise, but helaas... it is now gone. Instead, they replace with cheap scented Palmolive scrubs bottle on the walls, which makes it look like you are in a student dormitory. Of course I went on a day where the entry fee was 19€ it seems like everyone and their little pets were also there. As expected, both water bedrooms were packed, 2 Jacuzzis were full, one not working, all the saunas were packed and loud, I felt like I was in high school again, ***Do you remember after practice you all rush to the locker room and then the shower? That was the feeling I had yesterday, It was ok because the majority were women, and the men who were there, where old, hairy, pregnant or maybe just fat. Hehehe. Nothing hot and sexy! The pool was the only place that was empty, so a swim was fabuloso. Because I am single I went with a girlfriend, actually, I must admit... it was fun chatting in the sauna, it was back in high school again. hahahaha The outdoor Jacuzzi was fun and packed as well, but we managed to squeeze in. My girlfriend left and I decided to spend the evening, it was super cool, there were other women upstairs in the lounge area that we're doing the same, chilling, reading and having a glass of vino. However the noise from downstairs does echo up in the room, so the relaxation was cut short. Ok.. here come the creeps: after 19:00 a few Moroccan men were sitting on the edge of the wall, it looked... NYC on a hot summer day, you have to pass them to get to where you are going. It felt like this: https://youtu.be/b1XGPvbWn0A But the creepy thing is the way they undress you with their eyes and it lingers and lingers. Last time this happened, I was completely naked and I felt more naked even though I was with a man. But this time alone with a bikini, it felt the same. I thought Zuiver would take care of this issue. The point is, if you are a woman (especially a black woman) the night is a bit uncomfortable. Will I go back?: yes, only on swimwear days, and with girlfriends. Would I recommend?: Yes: if you are looking just to hang out with friends No: if you are looking for a true Spa, Zuiver is not it (anymore)

My two girlfriends and I had a pretty terrible customer service experience with your staff yesterday at your beautiful spa. Firstly, in general, your staff are unsmiling and impatient. We arrive, and are greeted, but not in a particularly friendly fashion. Fine. Then, we get upstairs and are dealing with the lockers. We are several women in there at once, and the bracelet system gets very confused and bug-y - one woman scans, opens a locker, puts her things in. But then as another woman scans her bracelet, she is given the same locker as the first woman, and the first woman can no longer open her locker. This happens several times, to where my friend and I have to go all the way downstairs to the reception, in only our bathrobes, to get help. Your staff is again pretty rude, telling us that this isn't possible - which is ridiculous, as otherwise we would obviously not be standing there, wasting 40 minutes of valuable spa time, in our bathrobes. We are a bit impatient, because the colleagues are taking their sweet time to get someone to help, so we are rudely told that they are working on it for us, but they are very busy. Again, keeping in mind we are standing there in bathrobes down in the lobby. Finally they tell us go back upstairs and wait for someone to help - but she will be a while, so we will have to wait. During the rest of our stay, things are ok, but your waitress was pretty spacey and didn't really understand what was going on. We asked for chili and garlic, which did not happen, and in general, she was pretty blank as we ordered. Finally, we have to depart, and we complain about the issues that have happened. Your staff says we are sorry, but what do we want them to do about it, which is obviously a very rude way to phrase it. I say we want some sort of compensation, and we are able to speak to the manager. We explain the whole thing again, and still this customer service manager says there is nothing she can do. I have worked in the service industry. I know it costs you nothing to take off some drinks or something of a 200 euro bill; and it adds huge value to have a happy customer. But all we got was, sorry, we can't help you. Bye. The spa itself is beautiful - but your employees are terrible at customer service. We have only ever experienced the citizens of your wonderful country as being professional, friendly and overall excellent. And yet at one of the nicest spas in the city, this is the service we receive. It is unacceptable and obviously extremely bad for your business. I would suggest you think about your training methods and allowing your service staff to compensate unhappy customers. You have lost some customers with this terrible experience. Perhaps that means nothing to you, but that is a grave mistake.

Went here today for spa. Property is nice so many pools, hot tubs, saunas - a lot of places to relax Got the hot stone massage- was done very well! But the front desk girls who check you in - are useless. They don't tell you anything what you need to know - where the lockers are, no useful information. They suck. Tip for your visit: - Bring your robe, towel and flip flops -- they charge 16 euro for that, plus 6 euro to buy flip-flops and you are required to have them. - If you are going to be there during lunch time, stop by the restaurant and notify that you will be eating there, otherwise there is a wait. - The spa lockers are AFTER the entrance to the spa on the second floor. The lockers are SMALL. So stashing all your things in a plastic bag and bringing it here, is the only thing that will work. - Massage is nice, reserve it online before you arrive few days in advance. - Bring your own bottle for water. Refill it with the water by the spa desk - I brought hair mask and scrub and all the skin care products, and there is pretty much nowhere you can do all that.

Finally made it to the sauna! It's very big with lots of outdoor space and a big pool that's half indoors and half outdoors. Everything is modern and clean, and the staff were friendly. That said, as a woman I left not wanting to go back. There happened to be many foreign men at Zuiver the day I went there, and many of them were total creeps. One incident in particular left me horrified. Were I not with a guy friend I'd have left. The unacceptable behavior isn't Zuiver's fault, of course, but I'm not going back any time soon.

This review is just for the spa. I wish I could say that we enjoyed our experience here, as I was so looking forward to a relaxing soak, but from the minute we walked in, we were greeted with rude stares and an unwelcoming reminder that on top of our 30€ per person fee (that we booked in advance) we would have to also pay an additional 19€ p.p. to rent bath robes, towels, and sandals (if you don't bring your own. We didn't-since nobody told us about this.) TACKY! My husband and I just looked at one another, and fled. I'm not sure what the snooty attitudes were about but the outside of the place reminded me of a worn out, 1970's American style, small town, country club, which had seen better days. Another reviewer said something about this being located in a forest outside the city. What forest? this place is situated in the midst of a bunch of modern office buildings. Unpleasant all around. On another note, my personal trainer just loves the place and says that once you get in, it's paradise, so perhaps I will give it another chance and bring my own robe, towel, and sandals to make it more affordable..

I went there to play tennis. Very nice indoor courts. A lot of them. When weather is nicer outside courts are available also. Changing rooms are not fancy but very clean with nice showers. A bit small, but you do not have to dine there :) In the complex there is a very nice an laungy bar where you can chill out before or after your match.... or even during :) It is all looking fancy. In the complex also a sauna with massages which I have not tried yet and also a sport articles shop and a big gym, very nice. Well, all you need to keep fit after all the yelping around restaurants and bars!!! No membership required. If you are member of one of the club hosted here you get discounts and freebies. Let's play!!!!

Sorry, I'm really not a fan of this SPA and this is because; 1. 30 euro entrance fee AND towel, robe and slipper fees if you didn't bring your own 2. No water fountains in the spa, bring your own bottle fill, or drink direct from the sink tap. You can BUY water for 2.50 euros from reception - but it's a long walk there 3. All pools and tubs are heavily chlorinated - you'll leave with very, very dry feeling skin and I felt my eyes itching in the hot tubs from it 4. Too busy - watched a guy come and use our towel to wipe his feet, left after trying to find him to tell him off, but I get he thought it was his towel, there were so many! 5. Sauna's aren't that hot and very little room to sit in them. We did the 'hardcore' sauna experience - was a huge let down as it wasn't extreme at all and we felt like sardines 6. Lots of spaces too full to go in. 7. You have to walk a long way, two flights of stairs to get to changing rooms 8. Dumb electronic locker system, got my stuff locked in one and it took about 15 minutes for them to get it out 8. Place feels like an airport spa - lacks real character (even if it looks good Sorry, I like spa's but this one is not worth a visit... Especially for the price tag!

What a lovely spa! Tucked away from the hustle and bustle, you'll find this spa on the edge of the Amsterdamse Bos, a forest (or some might call in a large park) in Amsterdam. It's a very affordable spa, and I ask myself each time, "how do they stay in business with these great prices?!" Despite the affordable price, you'll get high quality 4-star facilities (not 5). So you get so much more than you pay for! Entering the spa, for me, is often enough. You don't necessarily need any fancy spa treatment add-ons to completely decompress and get the most of your zen experience. It's such a big space and there is plenty to suit your tastes. There are about 10 different types of saunas to choose from, my favorite being the Finnish saunas with the programmed rituals. You must try!! You'll also find a steam room (Turkish bath), aromatherapy baths, cold baths, jacuzzi tubs, an indoor/outdoor pool, and more! You'll also find a nice restaurant and a lounge area with snacks and drinks. If you plan to stay the day (which is easy to do!), I'd recommend pre purchasing a package that includes lunch and drinks as it's a much better deal. I love this place and go about 4 or 5 times a year but would love to go more!

If you're into luxurious spas and treatments, this is not the one. Bad service, treatments are priced too highly and the hygiene is not good. For just a cheap spa day I guess it'll do for some.

This is a sad sad hotel and does not even deserve 2 stars. We stayed there 5 nights and I wish I could block out the experience from my memory. Everything about the room did not meet just normal standards of a room..dust, hair on sheets ( not ours) every time they cleaned the room ( if they cleaned- not till like 5pm everyday) dingy EVERYTHING, and worst of all the pillows! If only I had pictures to share They were so disgusting we had to only use one that was salvageable and that one was so lumpy that it literally felt like they had stuffed a square pillow with a bunch of cotton balls and then put a normal rectangle pillow case on it and tried to make it work. We asked for more and they were all the same. I've never experienced anything like this. I could go on for days..but I'll just touch briefly on the customer service- HORRIBLE! The hotel guests get literally jumbled in with everyone going to the spa and playing tennis and it seems as though there is no one that works for the hotel. They clearly have too much going on. Once again, I've never experienced anything like this. There's also like nobody staying there and I can see why! As for the spa, I didn't think it was very clean but I'll leave that to you to determine. There's clearly tons of people that must enjoy it.

A truly fantastic spa-resort in Amsterdam! Note that Tuesdays are swimwear-day. Other days Are not... The spa has bar and restaurant. Indoor and outdoor pool/jacuzzi etc. Highly recommended!!

Great spa near Amsterdam. Beautiful location, wonderfully calm atmosphere, extremely clean, friendly staff, and plenty of different kinds of pools and saunas to chose from. Entrance and on-location food & drinks are not exactly cheap, but well worth the price.

My guy and I stayed in the hotel for a night and got our schvitz on. The first day/night was fully nude and the next day was a swimsuit day, so we got to see what it was like at different times/vibes. We also had dinner in the restaurant. In concept this place is awesome. I always find a soak when I travel to new cities, and this is one of the biggest, most well maintained spots I've experienced. It's a bit of a schlep to kick the experience off, with the robe/sandals/bracelet/locker administration, but I haven't found any place this large that really has figured it out any better. First off, it's beautiful, especially at night. The outside pool is huge and stone (more like a giant spa pool than a public swimming pool), though we were there on a chilly night, so we didn't spend much time in the pool (which is also indoor). There are tons of saunas, and little baths (all of which were very crowded, so it can be intimidating to jaunt your naked butt up and elbow your way into a spot). We spent most of our time in the big outdoor jacuzzi. I did the 15 minute Finnish sauna thing and almost passed out - hint: sit on the bottom bench if you have never done this before. The facilities were clean and adequate, with mail and female locker rooms and all the basics. The hotel room itself was modern and clean. The restaurant had tasty and healthy options, and it was sort of sweet to eat in a white bathrobe. There is a nice lounge area upstairs to nap and chill out as well. What you really want to know: Now I am as liberal as the next gal about nudity (after 3 years at Burning Man, I've seen a lot of nakedness that I can never un-see), but the truth is that a co-ed nighttime mandatory nude bath house does have a weird vibe. Had I been there a lone female at night, I might have felt a little bit uncomfortable. My Dutch boyfriend also felt this, so it wasn't just a prudish American thing - let's be real people - you're naked at night in a tub with close enough quarters that limbs touch...some people might be thinking about a different kind of relaxation. Now this is not to say that anything negative happened, but I'm also gonna call out everyone fronting like a mandatory nude spa is completely innocent. I personally believe that clothing optional would be better than nudity mandatory for making this place a little more cozy, especially as some of the people there seemed a bit young. I also did a yoga class there, which was taught in Dutch. Fortunately I have been doing yoga enough to not need the translation, but for newbie yogis who don't speak dutch, this might be challenging.

My wife and I are from the states and we come to Europe often and one of our new favorite things to do is visit the spas. The Zuiver was recommended by our front desk person at the Marriott. We were able to go by bus as it wasn't very far from us. The spa did not disappoint. We both had been so stressed the prior 2 weeks that we needed this so much. We stayed the whole day, bought the package that was all inclusive, dinner, robe, towels, massages etc. We loved every minute of our time here. The spa was clean and there were so many options to choose from, pools, hot tubs, saunas, Turkish baths, cold pools, pretty much anything you can think of. We did the rituals, the chocolate facials, every class we could take. Being from the states where everyone is so uptight about being naked, it was so nice just to feel normal. Everyone was equal. It wasn't creepy or sexual in any way. The food was so good and healthy. I would highly recommend this spa if you need a day to unwind.