Hotel Antumalal

Completely relaxed and unwound at Hotel Antumalal. The hotel and grounds are beautiful. The service is attentive and Gloria at the front desk was amazing as was Nicolas who helped with the bags and brought us a mini fridge and hot water kettle. The bed and pillows are comfortable. Pucón center is 5 minutes away by car. The rustic and elegant vibes with a picture perfect view and super nice staff make this a place that is simply beautiful.

It’s relatively small so it feels immediately comfortable. The decor and style is mid-century. The rooms are a bit small but comfortable. There are fantastic views from the rooms of Lake Villarica. The grounds are spectacular. It is like a park with a private beach. We enjoyed the spa/pool area very much. Service is excellent and friendly. Food in the restaurant is good although we mostly ate in Pucon. Pucon is just 5 minutes away. Highly recommend!

This was the best hotel we ever stayed.||Everything is well designed to fulfill the best customer experience. We are in Nature, we are Nature. The scenic views are breathtaking. From our room we spent many hours contemplating the lights of life and nature. Indescribable! Very close to Pucon.

We booked the hotel months in advance for a couple of nights as part of our honeymoon trip through the South of Chile. We arrived without trouble and, despite the rooms being quite small and lacking proper sound proofing, the view was worth the lack of space. ||||We had a dinner at the restaurant and went to sleep, at around 3am we were startled by someone screaming literally out of our door, there is only 10 rooms in the main lobby area, with a shared corridor. ||||This person clearly under the influence of drugs and alcohol was making an scene and violently close the doors and started arguing and fighting with his partner, to the point of throwing stuff to the floor and the walls. ||||We were not able to come back to sleep, the situation turned violent and we called reception who were aware of the situation but provided no solution, containment nor security. ||||We called the cops and by this point the situation was not improving and around 5am they were still discussing and arguing with the authorities in the corridor. They tried to move this person to another room, but at no point they were providing a real solution to this security issue.||||We ended up, calling another hotel at 7am to be able to move our luggage and take some rest from this unsettling situation. ||||Worst night ever, we cancelled the reservations for the following days and were told by the administrator that she would have done the same. Despite being offered the dinner as some sort of compensation we ended up paying the night even when we didn't even use the room for more than a couple of hours through the night. ||||We were told the team, administrator and owner does not care about their clients, but we trusted the trajectory of the hotel, that ended up being the biggest mistake of our trip. ||||Be aware and avoid a night of terror.

This hotel is in a stunning location surrounded by beautiful gardens and access to the lake. I literally gasped when I saw the view from our bedroom. Huge glass windows give amazing views of the lake. Stayed one night and had dinner. Delicious food with good service. The hotel has a real charm - only scores down a bit because it feels a bit tired in parts.

We stayed here as part of a Backroads hiking trip. While the location is very convenient, the hotel is a pretty big disappointment. It is very dated and in need of a great deal of touch up repair throughout. The view is outstanding but that does not make up for the poor dining service which was frustratingly bad. The rooms are spacious but it is very hard to get to the power outlets and there are not nearly enough hangers in the closets. There is no air conditioning so be prepared to leave the windows open all night if you are on the first floor! Overall, this is more aligned as a 3 star property and not worth the higher price or expectations.

This hotel enjoys a prime location on the shore of Lake Pucón and within easy walking distance of Pucon. The grounds are a joy and very well maintained. The decor and fittings of the hotel are dated, but have a certain charm, as do many of the hotel’s staff who go out of their way to be friendly and helpful. The reception and bar staff were top notch. The maid service was exemplary. However, our 4-night stay was somewhat marred by the hotel’s design making rooms very vulnerable to noisy neighbours! Sadly, good quality produce was spoilt by poor cooking, which we found disappointing, especially for dinner. The breakfast buffet though was good.

This hotel lives and breathes 1950s authenticity. Great rooms with real fireplaces, very comfortable beds and walk-in wardrobes to hide cases - a real bonus. The views of the lake are impressive but apart from the minimalist design it is the staff that make the difference . Everyone was genuinely friendly and there to help. I thought the food in the restaurant was good but not great but the lake views again fantastic. The spa is a great place to relax with a roaring fire , sauna and large pool. Don’t expect a big chain hotel environment and in a few areas it lacks that bit of sophistication and needs some smartening up - but there is real charm here that grows on you the longer you stay.