marchofdimes
Google
I stayed at this hotel for two nights in order to be able to see Cala Santanyi, Santanyi town, and see Es Pontas. It´s a nice hotel with good staff who are polite and friendly, and helpful, and frankly, this distinguishes them from the majority of hotels across Mallorca that I have stayed in (many). The only issues I found were that there is only one elevator to go the rooms and it is quite small. Also, while there is an elevator to bring your luggage up to the reception from the ground floor, it´s a bit of a clunky contraption, where you have to hold the button down the whole time in order to get the elevator to go up or down and have to make sure your luggage is not too close to the doors. ||I had a small studio apartment which looked out onto some trees so I had no seaview, but the apartment was clean and was sufficient for my needs. However, the lamps on either side of the bed were not working and though I reported this issue to the reception, the issue was not fixed during my stay. The bed was comfortable and the room and bathroom were very clean. ||Cala Santanyi itself is beautiful and is only a few steps away from the hotel. However, to get to a supermarket, you have to cross the beach and go up some rather steep steps to go up the hillside to a road above, where there is a Spar supermarket which is way overpriced even for very basic items. Clearly, they put their prices so high because there are no other supermarkets around. There is also a restaurant there and further down towards Es Pontas, there is a nice cafe/restaurant called Bar Cerverceria Es Pontas which I can recommend. I had some very nice lemon crepes and coffee there. The service was friendly and the decor is charming. ||I think if I were to stay at this hotel again in future, I would book early and get a seaview room, but being so close to the beach, it was not really an issue for me. I suggest to the hotel to improve their accessibility and install an additional elevator and a larger elevator.