El D
Google
I really wanted to love this hotel, and I can tell the staff genuinely care, but unfortunately my experience wasn’t what I had hoped for.
The location is excellent—right across from a beautiful beach and surrounded by plenty of great restaurants within walking distance. The staff were consistently kind, friendly, helpful and welcoming, which I truly appreciated.
We booked the Annex with a “partial ocean view,” but in reality, the main view was mostly the parking lot.
Breakfast was very limited. Coming from a hotel in Croatia with abundant breakfast options, this was a big disappointment. We stayed four nights but only ate breakfast once.
The biggest issue was our room. While the interior and bathroom were new and nicely designed, we dealt with a constant problem of sewer flies. At first, we didn’t mention it, but when it continued, I emailed the hotel. They sprayed the room, but the flies returned, along with a persistent sewer smell in the bathroom.
Housekeeping overlooked key details: the flies were not removed during cleaning, and basic items like shower gel weren’t replenished until I requested it.
The exterior of the Annex felt neglected and lacked any effort to make it visually appealing.
Overall, the staff’s warmth stood out but the hotel itself did not meet expectations for the price we paid. With more attention to detail and better upkeep, it could be a lovely stay.