HOTEL ARCSENS

Excellent service! We only speak English (minimal Japanese) and needed to see a doctor for a medical emergency while traveling. The front desk went above and beyond searching for an English clinic for us. Even came outside with us to give our taxi driver instructions on where to drop us off. Would stay here again! Thank you for your hospitality!! 💕

I really enjoyed my stay here. The staff are extremely friendly. The accommodation is in a great spot quietly away from the busy streets of Tokyo, but not far if you want to get a train into the busier districts. The room was super cute. Clean and had everything we required (besides cutlery) but we ate out whilst there so was not a problem. It had laundry facilities there so bring 100 yen coins. Bed was firm but one of the more comfortable ones we slept on in Japan. We would recommend staying here!

This hotel is wonderful, very clean rooms, well organized, easy check in and fantastic service. The only downside unfortunately is that the rooms get quite hot despite the AC. AC is too weak for Japan summers, so we would wake up early sweating. They did however try to fix this and set the AC to the highest, it just isn’t strong so it did nothing unfortunately. Recommend to stay here in Winter/Spring/Fall but if possible choose elsewhere in summer if you get hot.

We were very happy with our stay at Hotel Arcsens but a few things to consider before booking. The hotel is in a quiet but convenient location, less than 5 min walk from the closest subway, but other amenities you need to travel a little further (or do as we did, eat before we got back to the hotel). The usual convenience stores are only a few steps away. The hotel is new and I personally liked the industrial design that has been used but our room did have compromises. Our room had a loft space which meant we had 4 single beds in the room but head space was at a premium, especially the lower level. Privacy can also be an issue as there are no doors to the sleeping areas, it is open plan. Whilst the hotel advertises a kitchen you get no utensils to use it, no plates, no cuttlery, cooking pots, cutlery/ chopsticks etc even drinking a tea of coffee (boiling water via a supplied kettle) is challenging as only glasses are provided to drink from, this was our only real disappointment with the room. The staff were wonderful. Always quick to reply to queries and never without a smile on their faces. If the layout works for you it's a great hotel and one where we would stay again

Hotel Arcsens, a private hostel type lodging, was perfect for my group of four men on our last leg of a trip to Japan. For 5 days, staying in Sumida was relaxing and convenient for us. Inside, you’ll find a generic front desk that has someone who speaks English. On the 2nd, 3rd, and 4th floors there are three rooms that have 4 beds in each. Each room has a small kitchenette, toilet/shower, and modern amenities. If you’re a seasoned traveler, you’ll be used to being a bit cramped, but it’s an issue easily overlooked. The WiFi could have been better, but that’s only if you’re spending a lot of time in the room. Glad we chose Hotel Arcsens for our last accommodation before leaving Japan!

Good value for money. No frills, 3 star hotel. If you're just looking for a place to stay and to secure your belongings, this is a fine hotel. It was suitable for our travel needs. We didn't need anything else more. Location is great. About a 5 min walk from the nearest subway entrance. The closest major station is the Ryogokukan (sumo stadium) which easily connects to other lines and can easily get you where you want. The JR station is also located here too. Our room was good and quiet, had four double beds that accommodated the four of us. Bathroom was clean, however we found the bathroom towels provided were a little thin. Hotel staff advised that room is serviced every few days, which was fine, at which point the towels are changes for fresh ones. Laundry is located on 5th floor, and costs 600 yen for complete wash/dry cycle. There is a rooftop area, but access to it was locked out. We found the photos from the hotel a little misleading. It seemed like there was some sort of coffee bar in the lobby of the hotel, but when we arrived, the bar area was closed and there was no access or use to any of their coffee machines. That was disappointing. But there are convenience stores close by.

I am a tourist from Vancouver and I stayed for 2 nights with a few friends. The staff was extremely accommodating. For example, we had difficulty making the 11pm check out time and the staff let us checkout at 1145pm. There is complimentary face towels, cups, toothbrushes, toothpaste, and hair combs you can use. There's a microwave in the lobby and a fridge in the room itself. The area is quiet and convenient if you want to go to Asakusa station and there's a 711 + Family mart a minute walk away. Would stay here again!

First off, this hotel is very stylish with beautiful modern architectural details. The room was well appointed with 4 very comfortable twin beds and 2 very comfortable fold out beds that doubles as a couch when not folded out. I travel with my wife and 3 kids and this room was the perfect size. It could even handle one more person if you are traveling with 4 children. Second, the staff was helpful , friendly, and eager to assist in all of our needs. Lastly, the location worked great for us since we had the Japan rail pass. We traveled to Nara , Kyoto, and Disneyland and found it convenient since the hotel is within walking distance to the Ryogoku Japan Rail station . You basically can get anywhere in Japan from this station ; just be sure to use google maps. Additionally, on our way to the rail station, we stopped at a fantastic bakery every morning for fresh baked pastries and breakfast. We ate a small feast for 1200 yen each morning. That’s the equivalent of $11.25 total cost for 5 people. My family and I have been fortunate to travel to many places and we all agreed this was the best hotel we have ever stayed at.