Chris B.
Yelp
My review is much like the others. It's hard to rate. The hotel itself is beautiful (I usually stay at 2-3 star hotels because, honestly, I'm just there to sleep on a clean bed). The bed was clean. But the room was very small.. like a treehouse loft. Not much in the way of amenities and not much room to even lay out your suitcase, let alone two suitcases. Walking up and down the narrow staircase to go to the bathroom at night was pain, but at least it had a bathroom (glass walls.. you can see your better-half pooping while you sit on the couch... seriously). No fridge in our room. I give kudos to the staff. We had traveled over 28 hours from Sacramento and were exhausted when we arrived around 10:00am (poor planning on our part). We were so tired we felt sick. We stayed in the bar area and hoped for a room to become available. After about two hours, they came to inform us a room was ready. We crashed hard, but after a while, the room became stuffy and opening the windows did little good. From what I remember, there was no air conditioning. If there was, it didn't work.
After resting, we ventured to the City Center, which was only a short ride on the light-rail. Staying closer to the Center would have been nice, but it wasn't bad. We usually drive a rental car when we travel. I DO NOT recommend anyone driving a rental in Amsterdam. Sure, it can be done. I don't recommend it (if anyone has driven in Rome, you know what I mean.. bikes, scooter and pedestrians do NOT give a s#it. As if they are suicidal, but that's not a reflection on the Hotel Arena).
We walked through the park (Oostpark?), which was nice. You can't avoid the park. The hotel is literally inside of the park, which is an issue if you have lots of luggage and are getting dropped off by a taxi or shuttle bus.
The bar area was very nice and comfortable. Staff wasn't very attentive, but I think it's a cultural thing with them. they never came around to ask if we needed anything. However, when we did ask, they were responsive.
It was our first trip to Amsterdam. The whole premise for the trip was to see Simply Red in Concert.. which, by the way, was fantastic.
So to wrap things up... Hotel Arena is nice. It looks fancier than it actually is. I'm sure there were better rooms than the one we stayed in, but the price was fair. Do not expect to be waited on hand-over foot and expect service to be slower than you would expect if you were in a hotel in the USA. You're not in Kansas anymore. Get used to the slower pace Europeans tend to embrace and talk with the locals. We had a great time over-all. Would we stay at the Arena again? Likely not, but it was nice/historical-looking, clean (but cramped), and had several restaurants and transportation services nearby. Three solid stars.