Hôtel Arok

This is our third stay at this hotel while visiting Strasbourg. It’s a lovely hotel located close to the main railway station, making it convenient for sightseeing and ensuring a safe environment. The rooms are modern and clean, and the breakfast is delicious, offering a good variety of options. If you arrive by car, I recommend contacting the host to inquire about parking options. They can also provide discounts for two parking spaces. We will definitely come back!

Lovely, contemporary, quirky hotel, our room was very clean, comfortable bed, lovely bathroom. Had a balcony and view of the station, we had the door and windows opening in the evening because of the weather and there was no noise or disturbance at all. Breakfast excellent, not a big area to serve breakfast but there was plenty of choice and food available at all times, great coffee too (which is served 24 hours). Nice seating area for eating or having a drink later in the evening. Excellent location for us, less than five minutes from the train station, perfect base as we wanted to tour outside of Strasbourg as well, pleasant 10 - 15 minute stroll in to the centre and Petite France. it was a great stay, served all our needs, would definitely be my choice again when I come back to Strasbourg.

We booked this hotel for location and good reviews, but the experience is far from being great. Arrived on a day that the high temperature is around 94F. Although we book the largest room, it only has a tiny ac vent at the room entry area. The ac was set at 18 Celsius, unfortunately it never went below 84F according to thermometer we have. That is unacceptably hot. You can’t control the thermostat in your room and the hotel doesn’t care to do anything about it. Also, there is only one small elevator, so you will have to wait for over 10 minutes in busy time. Once we got the the floor where our room is located, it is a dark and narrow hallway and you need to carry your suitcases up and down for more steps to get to the room. Furthermore, there are no coffee machine, nor water heater, not even a cup in the room, neither are dental kits or a soap. A few reviewers mentioned how nice the front desk staffs are. They are fine, but if you don’t greet them first, they won’t even look at you or offer any help. Not a complaint but just not a realistic description. We love Strausboug, but definitely won’t return to this hotel.

Hotel Arok exceeded my expectations in every way. The location couldn’t be better—just steps from the train station, which made getting around incredibly easy. My room was clean, spacious, and had everything I needed for a comfortable stay. I especially loved the stylish and welcoming vibe throughout the hotel, including the common areas which were perfect for relaxing or catching up on work. A special shoutout to their commitment to sustainability and their Green Key certification—it’s great to see a hotel that truly walks the talk on being environmentally responsible. Highly recommended!

Wow! What a find. Highly recommended for every aspect of our 6 night stay. Spotlessly clean accommodation with comfy beds, a fabulous lounge & restaurant area with a great array for breakfast. We were welcomed every day with a smile. Easy to come back with supper to chat, relax and enjoy the bar. Well located for all that is Strasbourg. We'd love to come back one day. Staff helpful and friendly.

The hotel had a very nice location right to the central station. It is 10-15 minutes to the city Center. The room was nice new and clean.

We booked three rooms. One was great and overlooked the train station. The other two were on the backside of the hotel, small with bathrooms that were completely unacceptable. You could not shower without getting water everywhere. The shower curtain did not go to the floor and barely went completely around the shower. I have been in boat showers with more room and a better drainage system. We had to request extra towels to mop up the floor. ||Friends in the larger room had no complaints so make sure to request a room facing the train station. ||Breakfast was good and the staff was very kind and helpful

We went on a self planned tour of Christmas Markets in Europe in 2024. Since we were traveling by train from one destination to the next, our primary criteria for a hotel was to find a nice hotel near the train station so we would not need to drag our luggage a great distance. Hotel Arok was terrific - just a 5 minute walk from the train station. Plus the staff was great, the rooms were nice, and the restaurant and included breakfast was excellent. The hotel was quiet, convenient, and comfortable. Highly recommended.

I loved the convenience of this hotel. The snacks and breakfast were good. My major concerns were the bathroom amenities and the lack of air conditioning. We were told it was because the ac couldn't be more than ten degrees below outside. That is fine. However, when it is cool outside and our room is sweltering, something is wrong. They did offer a fan, which helped a little. However, waking every morning covered in sweat did not make for relaxing vacation.

Great place to stay! Less than 5 minute walk to train station and short walk to all main tourism attractions. Amazing and friendly staff, beautiful Christmas decorations and free coffee for guests while you stay. The only complaint we had was a strange sewery smell that would crop up occasionally in our room and in the hallways. It wasn't overwhelming and I've smelled worse in the entertainment areas of town back home, just a little off putting when you might occasionally catch a whiff of it. There was a moment where I smelled it outside one afternoon on the street, so it may just be something in that part of town. I noticed it more than my husband since I'm more sensitive to smells. But that being said there is an Arok brand signature scent for sale in their lobby that smells great and most of the time everything smelled lovely! The staff were the best part of the hotel, they were friendly and were encouraging some World Cup raffle games and Christmas activities. Our room was spacious and has a view of the pretty train station too, recommend!