Hôtel Arok

We had a lovely room with a great view (booked a superior room). The bathroom had a good size shower cubicle and both the room and bathroom were nice and clean. We were close to the lift but never heard anything and slept very well. The free coffee in reception is a nice touch there was also a rather pleasant hot apple drink. Staff were really nice and helpful they booked a taxi which turned up right on time for the return flight. I would happily recommend the Arok based on my experience. .

I loved my stay at the Arok!! My dad and I took a trip to France and stayed 3 days at the Arok in separate rooms. We stayed in the new renovation, in the building adjacent to the main building. Both rooms were impeccable, clean, large, and had windows that opened (I like to have fresh air). We ate the hotel breakfast every morning (it was a HUGE selection of meats, cheeses, breads, jams, etc). The reception was friendly. We enjoyed the 24 hour hot chocolate/coffee/tea service. We didn't ask for our rooms to be cleaned while we were there, so I can't speak to that. We felt safe, as the key was needed to open the door, as well as a code. The elevator worked well. The location is just a few steps away from the train station, and about a 15 minute walk to Petite France and the Strasbourg Cathedral. I would stay here again when I come back to this lovely town!

One of the best hotels we have stayed in and we have stayed in hundreds. The rooms are spacious with king beds and fully tiled shower rooms. The decor is attractive and the Christmas decorations in the reception area are quirky and fun. Breakfast is so varied with so many different things to eat. All fresh and high quality. I am ultra fussy about scrambled eggs and generally don't order them but here they are creamy and not too overcooked. They taste delicious. I usually dread hotel breakfasts but at Arok I look forward to them. A great hotel!

The room was clean , very warm and the view from the room was very nice . In very good location , near the train station and the city centre . Another very positive aspect was that you could make your own coffee, tea, or eat your snack at any time of the day. Thank you for the great hospitality .

Great convenient place to stay. A short walk from much of the best that Strasbourg has and within sight of the train station. Endless breakfast and coffee but no evening meal facilities. Not needed as so many tasty and traditional food/café/bars all nearby walking.

This hotel is 5 minutes walk from the train station, so perfect if arriving by train. Also, just 10 minutes walk to the main part of town. A very convenient location. Hotel was excellent, very comfortable and clean room and bathroom, lovely staff. Free coffee/tea and cold water available in the lobby which was a great perk. Two excellent bakeries next door, and we did an Alsace half day wine tour through Ophorus Tours (highly recommended) which picked up and dropped off right next door to our hotel. Would definitely stay here again.

Nicely renovated rooms in the new part (previously hotel Bristol), quiet towards the courtyard. Good breakfast, though no yoghurt, no decaf coffee or gluten free options. A convenient bike room accessible any time, pricey though at €10/bike/night. No coffee/tea in the room, but you can get it in the foyer of the hotel any time, which is nice.

Excellent location, right next to the train station but walkable to the old City. Very comfortable and clean. Great selection at breakfast. Only complaint was the European-style hand held shower head.

I loved the convenience of this hotel. The snacks and breakfast were good. My major concerns were the bathroom amenities and the lack of air conditioning. We were told it was because the ac couldn't be more than ten degrees below outside. That is fine. However, when it is cool outside and our room is sweltering, something is wrong. They did offer a fan, which helped a little. However, waking every morning covered in sweat did not make for relaxing vacation.

Great place to stay! Less than 5 minute walk to train station and short walk to all main tourism attractions. Amazing and friendly staff, beautiful Christmas decorations and free coffee for guests while you stay. The only complaint we had was a strange sewery smell that would crop up occasionally in our room and in the hallways. It wasn't overwhelming and I've smelled worse in the entertainment areas of town back home, just a little off putting when you might occasionally catch a whiff of it. There was a moment where I smelled it outside one afternoon on the street, so it may just be something in that part of town. I noticed it more than my husband since I'm more sensitive to smells. But that being said there is an Arok brand signature scent for sale in their lobby that smells great and most of the time everything smelled lovely! The staff were the best part of the hotel, they were friendly and were encouraging some World Cup raffle games and Christmas activities. Our room was spacious and has a view of the pretty train station too, recommend!