xavke
Google
We had high hopes for our stay at Ascovilla, but it turned out to be quite a letdown. The hotel feels more like a retirement home than a vibrant getaway in Ascona. The charm and energy you expect from Ascona were completely missing.||On our first day by the pool, there were about ten kids yelling, jumping, and making a lot of noise. It was anything but relaxing. We brought it to the staff’s attention, but nothing was done about it.||Lunch on the day we arrived was also disappointing. We ordered a Caprese salad and got one unripe tomato, a couple of onion slices, and a few tiny cubes of feta – all for 17 CHF. Then they asked for a tip, and when we didn’t leave one, we got unfriendly looks from the staff.||Our room was far from what we expected for 360 CHF per night. It had a basic handheld shower and a view of the hotel parking lot. Definitely overpriced for what was offered.||We asked to leave a day early because we weren’t enjoying our stay, but the manager was unhelpful and rather cold. She insisted we pay for the final night and showed zero flexibility or interest in guest satisfaction. Her only “solution” was to offer a voucher – not useful at all if you have no intention of returning.||Overall, our stay felt like a waste of money. The hotel is overpriced, lacks atmosphere, and the service did not live up to expectations. Definitely not a place we’ll return to – and we wouldn’t recommend it either.