Hotel Astoria Luzern

*Astoria Hotel Lucerne Review* We had a fantastic 3-night stay at the Astoria Hotel in Lucerne. The hotel's rules were a bit strict, requiring a room key to access the floor and a deposit upon arrival. Additionally, rooms were pre-assigned, and our group of 8 wasn't able to get rooms near each other. However, the hotel staff accommodated our needs by placing the kids' rooms on the same floor and the adults' rooms on separate floors. *Highlights:* - *Great Rooms and Breakfast*: Our rooms were comfortable, and the breakfast was excellent. I'd give it a 10/10! - *Dining Options*: The hotel has multiple restaurants, including Thai, Italian, Asian, Chinese, and Japanese Ramen. The Rooftop Bar offers a great selection of wine and spirits, with a fantastic view. - *Staff*: The staff were friendly and welcoming, making us feel at home. - *Hotel Layout*: The hotel has a spacious layout, with a sitting area on the 1st floor and easy access to the main desk via escalator, stairs, or elevator. *Overall Experience:* Despite some initial challenges with room assignments, we had a great time at the Astoria Hotel. The hotel's amenities and staff made our stay enjoyable, and we'd definitely consider returning. *Rating:* I'd give the Astoria Hotel 4.5/5 stars. While there were some minor issues with room assignments, the hotel's strengths outweighed its weaknesses.

Staff were very nice, breakfast was good, they have underground parking available. The room had a mildew smell and a dampness to it. Turning on the air unit only produced a stronger smell. I’m sure the cleaning staff was aware because the window was open upon our arrival. We had to keep it open to make it liveable. We were only staying for one night so didn’t choose to notify the staff until checkout. Not a big deal but if we were there longer if would have been an issue. Beds were comfortable though. Washroom was large and had decent fixtures.

Centrally located in Lucern this is a high end property. I enjoyed the decor, breakfast was sumptuous. The rooms were a bit tight. A support column next to window was too close to bed that caused us to bump in. Over all good hotel.

It is a nice hotel and walkable distance from Luzern train station. The room was nice with sufficent space. The facilities are good and hotel serves good continental breakfast. Sufficient options available. The staff is very nice and supportive. We stayed for 6 days and hence felt a bit monotonous as they don't change the breakfast options. We requested for some dinner plates and they said, they will charge 2 EUR per plate. They have a nice rooftop bar and the ambience is great. Overall good value for money.

Hotel Astoria Luzern Stayed on 6/14 This hotel is conveniently located, with quick access to the train station and the lakeside. The front desk staff were very helpful—when I requested a sewing kit, they provided it immediately. However, if you're staying on a weekend, you might want to think twice. The soundproofing is poor, and noises from the corridor and neighboring rooms easily come through. There are also several bars upstairs and outside the hotel. It remained noisy until around 2–3 a.m., and the windows didn’t block the sound effectively. I couldn’t get proper rest until around 4:00 a.m. Room cleanliness was average—I found a small cockroach in the room when checking out. The breakfast was decent, but since we booked as part of a group, we were seated away from the windows. One server insisted that I sit in a spot where I couldn't access the buffet. Even after I explained the issue, they insisted I stay at that inaccessible table. At the same time, many tables in another section remained empty, which made the arrangement hard to understand. Due to this experience, I regret to say that I wouldn’t choose to stay at this hotel again for future solo trips.

Hard to beat the location. Just a short 5-10 minute walk to chapel bridge and the train station. The rooms are fine if uninspired. Clean enough. The shower drains very slowly which is a huge pain, but at least it doesn't have that mostly open design so you splash water all over bathroom if you're a sloppy American like myself. The rooms were clean. The front desk team was perfectly friendly. The breakfast was fine. Everything about this place is perfectly fine, aside from the location which is outstanding.

Clean, walkable to restaurants to, shopping and historic area. Fabulous rooftop bar, and very good breakfast buffett. The wait staff at breakfast buffet were wonderful. The front desk staff - some so very helpful but one was disappointingly rude - perhaps a language issue:( Photos are from the unique bar with beautiful views.

My husband and I had a good experience here at the Hotel Astoria Lucerne. The room was clean and beds were comfortable. The bathroom was huge, the shower head was fantastic, and there was air conditioning! ||I will say that one of the negatives that we experienced was that the part of the hotel that we were staying in there was only one elevator for access for multiple people. This made getting to the room difficult and because of the big groups that were staying there, we opted for the steps. The signage could be a lot better in the lobby or someone could step up to direct traffic if another alternative would have been available. Speaking of the lobby there were very, very low seats. If you have trouble getting up from chairs do not sit on this furniture. I typically don’t have trouble getting up from chairs and it was a challenge.||We only ate breakfast there and it was good. There was a lot of variety and plenty of seats. The location is good for easy in-and-out access to the main roads.