Hotel At Old Town

I had such a great experience during my stay thanks to Alicia at the front desk. From the moment I arrived, she was warm, professional, and genuinely welcoming. She went above and beyond to make check-in smooth and stress-free, and she always greeted me with a smile whenever I passed through the lobby. Alicia was also incredibly helpful with recommendations and answered all of my questions with patience and kindness. She made me feel taken care of, and it really set the tone for the rest of my stay. Hotels are all about the people who run them, and Alicia is truly an asset to this one. Thank you for making my visit so enjoyable! Thank you so much 💝 Avery

The facility was very good and we rated the building / room at 4.5 stars. It was very clean and comfortable. Excellent location near everything in Old Town. ||A minus for the room is the lack of towel bars in the bathroom. Despite a long, empty wall, there was only one small hook near the door at about eye level. No hooks on bathroom door either. ||Our overall 3 out of 5 stars factors in the poor customer service by the front desk staff (housekeepers were exceptionally friendly and accommodating). Over a two day stay, we found them to be nothing above merely adequate. The reason is that they do not seem genuinely focused on guests or as friendly as most front desk staff generally are. One person actually dished us some attitude when we asked a simple question about the hotel. To us, these personnel lapses warrant an overall average 3/5 star review. Despite the one person that was rude with an attitude, other encounters with staff were mixed. Upon checking out no one asked us about our stay or if everything was ok. Approaching the front desk does not produce the welcoming smile and enthusiasm to assist that you would expect from such a well-appointed property.

We were in town to help our son get moved to Wichita for his first job. We didn’t book a hotel before we left. We thought we would just book a room when we arrived. All the hotels in downtown were booked up including this hotel. Michael went above and beyond for us. He asked us to grab a drink at the hotel and he would see what he could do. He had one room left in the hotel that had a small chip on the counter that he would be willing to book us in if we’re okay with it. He even gave us a discount. We were so grateful and the room was fantastic!! It was walking distance from our son so we could easily go back and forth and help him get moved in. Can’t say enough about the customer service! We will definitely stay here again when we return!!

I have NOTHING negative to say about our stay!! Everything was perfect!! The staff, the room, and the breakfast were all excellent. We were treated like royalty and the hotel has so much history it was great to just walk around and see/ read about the different things around Wichita. Each floor has its on theme. Thank you for a wonderful get away weekend!

A lovely hotel that is convenient to everywhere in Wichita and right in the centre of Old Town. Very comfortable bed, well laid out room including a small kitchenette with a proper refrigerator. My room, on the Aviation Floor (floor 3) facing inward to courtyard, was very quiet. I stayed a week while on business meetings and very happy with the stay.

I have stayed in a lot of hotels. This place is absolutely beautiful. Half hotel, half museum. Extremely clean. Most brand new hotels do not look or smell as fresh and clean as this one presents itself. The best hotel staff I have ever experienced. Happy and energetic. Blown away. We were truly happy with our experience and the best hotel stay we've ever had. A couple of downsides... the parking is super convenient and covered but unfortunately they don't have a way to keep the trouble out. I noticed many cars had been spray painted or scratched with something so hard it dented the metal. Luckily, our car was left untouched but if I had read the reviews about vandalism before hand, we may not have parked there. The other thing, breakfast isn't included and we didn't know that. 15 dollars per person for a very standard, if not lacking, breakfast bar. We would have went to eat somewhere else if we had known. (We used the stairs and the signs saying there is a charge are from the elevator entrance.) We overheard several conversations about not knowing there was a charge. One lady even gave her plate to her husband and refused to eat. So they wouldn't be charged for two people. But even with the minor negatives... we will definitely stay again. The Hotel and staff we encountered were fantastic.

Pleasantly surprised at this gem in Old Town in Wichita! We stayed in one of the King suites with a jacuzzi tub, and the room had a seating area with TV and a kitchenette. I've seen studio apartments that were smaller. The price for this room was incredibly reasonable for what we got. My only negative comment is that the breakfast is not included, but was an additional $14.95 plus tax. However, what they did offer was comparable to other mid-range to high-end hotels, so it would probably have been worth it. So if that's the worst thing I have to report, take it for what it's worth. The decor of the hotel was warm and inviting, and very clean. We wanted to stay another night, but the King suites were all booked. Definitely found our go-to lodging in Wichita!

Really nice clean hotel with lots of cool Wichita history in pictures! Beautiful clean rooms. Easy access to all things old town! We stayed here when we went to a concert at wave! Highly recommend!.. only thing. They said generally cars are safe in the parking garage located right by the hotel. Well we had someone steal the insert of our hitch for our truck. So be careful of parking.

The lobby of Hotel at Old Town is unique: there's a waterfall and lots of plants. Some of the hotel rooms and balconies look out onto this lobby, so it almost feels like you're outdoors but you're indoors, if that makes sense. It's kind of bizarre, but I like it. The lobby also has lots of leather couches, tables, chairs, and there's a huge sundries area where you can buy snacks and coffee and beverages and things. My king-sized bed was very comfortable, and the room was clean, especially the bathroom (very important). The lighting in the bathroom is nice and flattering. No tub, but who wants to take a bath in a hotel, anyway? The shower was big, with a detachable shower head. One of my favorite things about my room is that it has a kitchenette! A full-sized refrigerator, sink, dishwasher, microwave, and lots of counter space and drawers. You could make this hotel your little home away from home. This is an old hotel made modern, which you can tell in a few ways, like the air conditioning in the rooms. My air came from a swamp cooler, but I believe they have central air throughout the rest of the hotel. In any case, my room was nice and cool when I wanted it to be.

We came for one night in the holiday season. Hotel at Old Town was a pleasant surprise. We were greeted by Kelly who worked at the front desk. She was very quick to get us to our room and had great recommendations for places to go that night. It's modern and clean, airplane theme. I love the little architectural keeps from the older style hotel. The rooms are spacious. Our room faced the lobby so no outside noise, definitely a plus I forgot my earplugs. Though it was a little noisy because of the jazz band playing in the bar here, we just droned it out w the fan. We had an "extra" door in our room, you couldn't get in from that door and it came w another lock. The all the doors slam and can be loud through out the hallways. We were next to the elevator and surprisely it wasn't loud. The bathroom was clean and modern feeling. Water got hot fast. The little kitchenette would be nice if staying longer. The bed was spring and we didn't sleep well on it, but the sheets and pillows were soft and nice. You can walk to tons of restaurants for a small downtown. Worth the stay, will stay again if in the area.

Clean large rooms with fridge, stovetop and micro. Live music in the bar w great service and drink specials (we ate pizza there from Piatto Neapolitan pizzeria..it is near hotel - fab!!). Staff accommodating. Vibe is old w new ...casual comfort. Walkable to so much! Quaint and cozy- highly recommend. Prices competitive. I was surprised at the low rate.

Lovely hotel in Wichita. Free parking! So there's a huge plus. Hotel is really modern looking and clean with small kitchenette in our room. Front desk was incredibly welcoming and helpful with dinner and entertainment plans with discounted venues. Room was comfy and clean and quiet with a great shower. You are right in the heart of town and if we are back in Wichita, here's where we will be staying. Also, hotel rate is very reasonable.

Mikey at the front desk was awesome! Friendly and knowledgeable. He upgraded our room after seeing we actually booked the wrong room! It was incredibly busy that evening but he made the changes to make our stay a great experience! Thank you Mikey!

Such a gem in downtown Wichita! The staff here have all been so welcoming and kind. The rooms are all beautiful and include a full kitchen with cooktop, microwave, fridge, dishwasher, toaster and coffee maker. I think this may be the most comfortable bed I've slept on in a hotel. The complimentary toiletries are even super nice. The decor throughout the halls was worth a walk around the whole facility to check out. And the big band music in the elevators had me transported to a magical time. Can't wait to come back next time I'm in town for business.

Front desk accommodations and customer service are lacking. Staying here for a weekend to attend a wedding. Flew in on a red eye and arrived before the check-in period opened. The front desk didn't have anything available 4 hours before mandatory check-out. That's ok, it happens. But please take down a number to call if someone checks out early instead of requiring guests to wait in the lobby for hours and repeatedly return and ask if something is available.

Booked the fancy room with the jacuzzi in it. We were going to a country concert at wave and wanted a nice place within walking distance. While everything was nice and clean except renovations taking place as soon as you walk in I was UNPLEASANTLY surprised in the morning when I got a bill under my door for 3 separate taxes added on to the additional 250.00 I was paying for my room. $40.63 to bring the grand total to $290.63! What a rip off. I even asked if they do military discount when I checked in and they said no. Never staying here again.

Stayed here on our way to Arizona. Lovely hotel, perfect location to Old Town with all its food and entertainment and a pleasant , helpful staff to boot. Thanks staff. Price was right too. We even found free parking on the street.

Had to stay over in Wichita KS for work. Found this gem in Old Town! Within walking distance to lots of great eating establishments, easy and free parking, and quiet location. The hotel was maintaining COVID Safey protocol. The lobby was well kept and the front desk clerk was friendly and efficient. She went through their social distancing measures to include how it affected in house meal service. The room was very much in good order; clean, well maintained, everything in its place, and all amenities working. I was especially impressed with the little things. The towels that I used in the bathroom all smelled fresh and slightly of bleach. Very much worth a return visit!

So we came here on business. I didn't personally book the rooms so I didn't know what to expect. When rolling up, the cobble stone street shook the car as we drove down it. It was a cool experience because you do not see that any more. We parked and rolled into the hotel. We were a touch early for check in. They got us as many rooms as they could and were very apologetic about the rest not being ready. I told them not to worry because we were early and they were not at fault. Once we got our rooms, I walked into mine and it was awesome. It had an old feel to it. The room had a dated kitchen but it fit the decor. The bed was huge and soft. The windows opened to the interior so as I changed from a long day of work, I had to remember to close those blinds so I wasn't showing everyone my nether region. The hotel was cool. The staff was friendly. They had what seemed to be a nice spread for breakfast. They have a small, well stocked bar in the corner of the hotel if you choose to have a night cap. They have a nice selection of tea and coffee to get you going in the morning. All in all, I had a nice visit to this place. 10 out of 10 would stay in this place again. Plus, it is right in the heart of old town. There is so much to do and see within walking distance of the hotel. Stop in and check this place out!

Hotel at Oldtown is the best. So close to EVERYTHING in Downtown Wichita. The Hotel is a beautiful restoration and so elegantly done. Peaceful is the best word to describe the ambiance. The artwork on each floor (and next to the elevators) is unique and historic Wichita. We really enjoyed staying here and will do so again on our future returns.

We really enjoyed our stay here. This hotel offered a lovely experience, over your run of the mill chain hotel. Our room was clean and decorated very well. I do recommend this hotel and I would stay here again, but around 2AM we did hear some loud, clearly intoxicated individuals making their way down the sidewalk. I would also like to add that the hotel staff was all very helpful, kind and friendly to our whole family!

I'm a fan. A big fan. Clean, quaint, cute, vintage touches, beautiful and relaxing lobby, fantastic ($10 breakfast). As soon as I walked in to my suite I was relieved. For $99 a night, my room came equipped with a full kitchen. Dishwasher and everything! An office area and television and a really clean standing shower. (No bathtub) You get free wifi that they give you a password to sign in to with. It was a really cute room with adorable touches here and there, that you can see in my pictures. The staff was really friendly, and a stones throw from the Hotel are a number of coffee shops, restaurants, pubs etc that you an easily walk to.

We stayed here for the Luke Combs concert. Everything was great, I felt like I was at home! I usually have a hard time sleeping at hotels but I had the best sleep here :)

Love this place! Reminds me of grandmas house in a good way lol!! Friendly staff, clean rooms, very interesting decor.

Wonderful hotel in Old Town In Wichita Kansas! Beautiful old area with brick streets and old charm. Look at their website for history of it! When we arrived and walked in we noticed classic music from Frank Sinatra. Beautiful lobby and friendly staff made our stay perfect! Due to pandemic everyone was in masks. Very quiet. Our room had the perfect view of Old Town. Small kitchen with small living area and 2 queen beds. Top floor corner room and brick walls. Shops and eatery's close by. For breakfast try The Beacon which is walking distance. Recommend this lovely hotel!

This hotel is beautiful. The whole area is fun and fantastic. The employees were so helpful. They informed us great places to eat and drink. The rooms were very clean, big and well kept. The room we had with king size bed had fridge stove top dishwasher . A plus

Lovely hotel. I stay here at least once a year. The rooms are nice sized, old style elegant, with a small kitchenette. Very reasonable price for the Old Town area. Short walk to several restaurants and the Old Warren Theatre. Highly recommend!

This place is perfect. I'm in Wichita for just one night and researched (from California) a few places. I'm so glad I chose this one. It's in a really neat part of town with many restaurants and bars within walking distance. The decor and feel of the hotel is charming and the front desk staff was so helpful with one gal giving me turn-by-turn directions over the phone as I was having trouble with the one-way streets. They had several restaurant recommendations. I went to Larkspur (separate review). it was just what I wanted!

I took a chance on staying at a non-chain hotel on a business trip and man am I glad I did. This will be my go to hotel now when I do any kind of business in the Wichita area. The room was HUGE, clean, full kitchen, comfy beds, and good wi-fi. Lots of great places were within walking distance. The breakfast was not free, and was my only ding on the hotel because it was pretty average for the price. Finally they have free coffee/tea at all hours of the day which I highly value. The atrium was a wonderful place to hang out and work/have one on one meetings.

The hotel is absolutely amazing and the staff is friendly. The rooms are noce and big. I beautiful part of history. If i ever come back I would most definitely come back to here.

I usually stay at the Hyatt, but they were booked up. This was my first time here and I think I might be back. It's a pretty good buy and there are lots of places to visit within walking distance. Nestled in an area filled with bars and the like, it's a bit old school. Rooms have a kitchenette and are sizeable. NIce and clean, and also fairly quiet. You don't hear people in the next room or a lot of traffic in the halls. It has a large garage next door and a small complimentary breakfast in the morning. The layout is a bit strange, somewhat circular like an Embassy Suites, but much nicer. As with most places, there is wireless, as well. My only complaint was the AC in the room was noisy as heck. Maybe that's why I couldn't hear anybody in the hallway !

It was nice. Clean. Had all the amenities of a much more expensive hotel, fir a reasonable cost. I will stay there again.

The company I had product training for set up accommodations at Hotel at Old Town. I LOVED staying here!! It was wonderfully comfortable, friendly, clean, fancy, divine! I LOVED IT!!!! The staff was really nice and the hotel is just beautiful! The room had a mini-kitchen and an awesome-sized bathroom. The giant ceilings & windows are amazing. It's perfectly conveniently located to some great bars,the movie theater, restaurants, and antique shops. I wouldn't have minded staying there another week. It was that enjoyable.

Great location. Great staff. Great accommodations. From the moment I walked to the moment I checked out, the entire experience was, you know, great. The hotel is a refurbished historic building in Old Town Wichita. It's beautiful, yet up-to-date with all you need while you're traveling: a gym (didn't use, not gonna lie), breakfast buffet, free wifi, a lounge. Heck the rooms each have a kitchenette if you for some odd reason need to cook in your room. With the Old Town location, there are many great restaurants, bars, and shops within walking distance. Also, parking is simple and convenient in the parking garage next door. The only thing I wished they offered is a shuttle service for those times when you're flying in and don't have the budget to rent a car.

Stayed here for a conference. I had considered staying at another nearby hotel, but I am very glad I made the choice for Hotel at Old Town! Clean, well-equipped rooms (I didn't expect a full kitchen! Great for longer stays.). They were spotless and comfortable. Maybe it was part of our conference package, but WiFi and parking were both free. The hotel WiFi worked well. The conference rooms WiFi (separate) was slower, but that's often the case when 100+ people are on the same connection. Love the older style music playing in the lobby and elevators (Jazz, Blues)! The historical touches enhance the hotel and the local history. The hotel bar was a popular hangout for our group. Scott is an excellent bartender (knowledgable, friendly, accommodating to our group)! Every staff member I came in contact with was friendly - even in passing in the hallways. Hotel is walking distance to many restaurants, shopping, late night fun. Also easy to access from interstate.

Hear this now...you will NEVER regret your stay at this (should be five star) hotel. My family has a long relationship with this beautiful, boutique hotel that real people can afford. EVERYTHING about this place screams style, class and customer service! Plan you event or conference here. You won't be disappointed!

I'd recommend to anyone wanting to stay in Wichita. For the price I was not expecting the amazing bed and full kitchenette with a dishwasher! My only complaint would be the water pressure in the shower but we only stayed one night so it isn't that big of a deal. Also I was excepting there to be noise from the street at night but I didn't hear any of it. I would 100% stay here again!

Absolutely beautiful hotel!! The rooms are adorable!!! The staff is wonderful and friendly!! Can't say enough wonderful things about this hotel it was a great find!!

This was our first visit to Wichita. We hope to come back once the Covid restrictions are relieved. Having said that everyone has been so nice and accommodating. The area is very cute. Lots of restaurants and nightlife within walking distance. The hotel itself is adorable and remodeled very tastefully keeping in mind the era the building was originally built. I can't wait to come back when the breakfast bar and the piano bar are up and running. I really appreciate that they try to support other local businesses. I am glad to see that they seem to be surviving Covid. Can't wait to come back.

Stayed here for a work trip. Everyone at the hotel was incredibly accommodating. Anything we needed they worked to get us. Shout out to Renee for helping us out. My one complaint: there is only ONE luggage cart for a huge hotel. Could use a few more

Hotel is freaking awesome! It's a very old style, that kept up very nicely! Rooms are very spacious very tall ceilings. Old town is a super cool all brick streets in the downtown section, tons of shops and bars in a couple 3 to 4 block radius.. This hotel is very well kept secret in the heartland.

Nice enough place, but don't stay here if you want to actually sleep! I'm here for work/ training and have a test in the morning.....my Friday is gonna suck cause there's no way I'm gonna sleep with the thumping crap music echoing through the streets....It's a Thursday night for fuck sake!!! Lesson learned, never staying here again!

Lovely updated hotel with old time charm. Warm hospitable staff. Definitely the place when muti-day stay with kitchenette. Good size bathroom, even for 2. Perfect for even just one night. Easy walk to restaurants & nightlife. Many offer discounts to hotel guests. Could have used outlets closer to bed. Only one night table. Charm and convenience outweigh those small negatives.

A step up from the Fairfield with a great in room kitchen area. I enjoyed the decor and the antique style phone in the room. I love the feel of this location and the lobby is a stunner. I highly recommend this location.

Here for conference, wifi is terrible and very spotty- not good in today's world when most everything is electronic. Bathrooms were clean. Great location.

I booked a room at this hotel for 2 nights about a month prior to my visit. It was bad enough that I had to travel all day to Wichita of all places so I booked what I thought would be the best hotel in town, but when I arrived, the front desk informed me that there had been an issue with my reservation and there were no rooms available for me ... Wtf. First of all, it didn't even make sense because my colleague checked in to his room at this hotel (and even extended his stay by one day) and he was under the SAME reservation as me. Second of all, how are there no available rooms in Wichita, KS...? They had to book me a room at their sister location a mile or two away instead. The staff did not even bother trying to make any other amends for the situation. The room at the other hotel (Hotel at Waterwalk) turned out to be pretty nice, but wifi wasn't working, all vending machines were out of water, and their shuttle bus wasn't working on the day I left. These hotels seriously need to get their shit together. I was so happy to leave.

Room came with kitchenette yet the burners on the stove do not work. Also , not able to rent a movie or paperview in the room. Am I being unreasonable for expecting this service ? I haven't stayed in a hotel for a very long time because I usually go the Airbnb route. I was under the impression that renting a movie from your room was very much a part of the experience of paying for a hotel room. Maybe I'm being too harsh..

This hotel has a victorian vibe. Ultra clean and huge king room. Bed was on the softer side just like i prefer. There is a really pretty courtyard in middle.. The desk clerk was really nice as well.

Stayed here for my one year anniversary and couldn't have been happier! The rooms are really affordable, yet beautiful and spacious, and ours came with a full kitchen. They even arranged a box of chocolate and champagne on ice waiting in the room when we checked in! Also, the breakfast at this hotel was fantastic! And the location couldn't be better.

I recently stayed here for about 3 nights and I loved every second of it. I much prefer staying at local hotels like these because you definitely get a much better feel for the city and its essence. This hotel really is charming, outside and in with the decor and historic appeal. The rooms are reminiscent of early 20th century decor and the high ceilings and floor to ceiling windows with vintage draping truly makes this place one of the coziest, quaint and lovely hotels I've stayed at in the US. You really feel like you get a taste for Old Town Wichita while here and it's located within a close walking distance to the rest of Old Town. I would give the rooms 5 stars since mine was truly cozy on a modest and homely realm. The bathrooms were old fashioned and the counter space was abundant which is really nice to have. The closet was also pretty sizable and the room came with a large fridge and half-stove, No complaints at all in the comfort department. The parking is also free which is a huge plus, AND free-wifi, but my only complaint is that the breakfast was a bit disappointing considering I though it was going to be more extensive than a few dishes with eggs and bacon. But that's not a big deal. All the while, it was a lovely setting in the courtyard atrium. I really enjoyed my stay here.

Looking for a nice hotel in Wichita? I highly recommend Hotel At Old Town. One of the things that is great about it is there are a lot of locally-owned places nearby in terms of restaurants and bars. I also found it simple to get to other locations throughout the city from this hotel. The hotel itself is really nice. It's well decorated and taken care of by the staff. The rooms are great and come equipped with a small stove, dishwasher, microwave, plates, silverware, etc. It's an efficiency kitchen and it's nice to have. If you are interested in seriously dining in at this hotel, it's possible. A pretty decent breakfast buffet is offered and there also is a hotel bar opened for a limited time in the evenings. As previously mentioned, they do offer free parking in a garage. If you're looking to treat yourself or you are traveling on business, this is a great option!

Nice place really. No valet nor bell hop. Get a room on the east side. There is a train. Nice downtownish location. The breakfast buffet is $10.99. Nothing special and doesn't open until 8:30am on Saturday. That's to late for me.

One word: Charming. The hotel rooms are spacious, clean and nice. It definitely beats the normal hotel chains in the area. In my opinion, it is more convenient than the Wichita Hyatt. Mostly because it includes a little kitchenette area with a mini-fridge, dishes, sink and microwave. it is like a studio efficiency. Also, they provide you a mini goodie basket for free (nutri-bars, coffee, tea, microwaveable popcorn). As a business traveler, the Hyatt was a nice treat, but this hotel had charm and made me feel more at home. The exercise center is adequate and the hotel staff go out of their way to help you.

Seems that Hotel at Old Town is more of a façade as opposed to a really nice hotel. You pay for the old fashioned look, but the essentials within the room are very typical of most hotels that would cost 20% less. Although, I did have a pleasant stay with no complaints!

Okay, so the first thing you should know about this place is that there are disgusting homeless people everywhere. Heroine junkies and mentally ill people wander around outside. Very sketchy. Second, the noise outside is ridiculous. Motorcycles roaring past at all hours. If you stay here don't plan on sleeping. Next, the staff; I was coordinating my stay with a woman named Renne. I had the most difficult time getting ahold of her. Another staff member told me that this is because she works from home three days a week. How do you work in the hospitality industry from home? That makes no sense to me. Very unprofessional. The hotel isn't without its charms. Mostly that it's in a historic building. But overall, my experience was awful.

In town recently for the Automobilia weekend and my husband booked a room here - it turned out to be a great move. We loved our room - although not especially large, the immensely high ceilings gave the room a very spacious feel. I also appreciated the towels, which were nice and plush - and there were plenty of them. The employees were super-friendly and we had a great view of the town square with all of the cars and people in town for the event. I would definitely stay here again!

My husband and I stayed an overnight trip to Wichita. Very clean, classy with a lot of character, this was the perfect respite after a long day. Staff was very friendly and accommodating. The location was in the heart of Old Town Wichita, within walking distance to local restaurants, shops and attractions. There was even a farmers market right across the street, we walked through in the morning. There was free parking at a parking garage next door. We will definitely be back for a longer period to enjoy the hotel and Old Town Wichita again!