Dr. Thamer Theeb
Google
Room Cleaners Stole My Wife's Earrings and My Pajamas! (16.02.2025)
Our experience at this hotel was very disappointing. First, the rooms are not soundproof at all—our room (421) was extremely loud, making it impossible to sleep. The next morning, we requested a room change, and they moved us to a higher floor but charged us extra for the so-called "upgrade."
They assured us that our luggage would be moved to the new room once it was ready, so we left the hotel for the day. However, when we returned at night, we discovered that my wife's earrings, which were left in the safe, were missing. The receptionist tried to help, but they were never found.
To make matters worse, I later realized that my pajamas were also missing. I went back to the receptionist and told him, "Okay, I understand that earrings might be hard to find, but how do you lose a pair of pajamas that were hanging in the bathroom?" He sincerely apologized, but all he could do was promise to report the incident.
This experience left us feeling unsafe and dissatisfied. I do not recommend this hotel due to poor security, lack of soundproofing, and questionable housekeeping practices.