Hotel Athena

Not suggest stay in this hotel. The front desk staff at this hotel were extremely poor! They were arrogant, rude, and never smiled. They showed no respect and treated guests unfairly. We arrived at the hotel and parked in the first parking lot. There were plenty of spaces available, and there were three vacant spaces in the second parking lot. 1. Front desk clerk Daniel was extremely rude. He claimed our car might block other guests' parking, even though there were at least seven vacant spaces available. His unreasonable claim was unfounded. He then pointed out that we were parking outside the hotel, not in the hotel parking lot. I paid for my stay, which included parking on site, but the front desk staff didn't provide us with a suitable, secure parking space. This was extremely infuriating. Finally, we met a kind hotel staff member who allowed us to park in the first parking lot. 2. Daniel, the front desk clerk, ordered us to park our cars within four minutes after delivering our luggage to our rooms. Why did you limit me to four minutes? It's completely unreasonable and disrespectful to guests. The hotel has no control over their staff, which is extremely disrespectful to guests. Even the general manager didn't care about this matter and didn't apologize. This hotel has serious problems. 3. The hotel has seven vacant parking spaces, but they didn't allow us to park. This is unfair! Why can other guests park, but we can't?

Comfortable stay in the close proximity of Siena old town. We had the top floor deluxe room with a balcony. The room filled our expectations. The hotels restaurant with a terrace is quite famous and it did deliver (even though the night ended early because of the thunderstorm). The staff was kind and very helpful. Easy four stars ⭐️⭐️⭐️⭐️

Out of all the great qualities this hotel has, most prominent are the people working here. Everyone is polite, well-informed about what he or she is doing and helpful. I left my earbuds at this hotel and realized after I got on a train for Florence. I sent an email and asked them if they found it. Within less than an hour, I received a reply that they found it. To make long story short, Martina and Daniele went out of their way to have it sent to my hotel in Rome in less than 48 hours using 3rd party service specializing in sending lost items to the owners. My item arrived at my hotel in Rome in about 36 hours; cost was very reasonable. Otherwise, I’d either have spent a lot of money to have it delivered to my home in California or just forget about it all. I really appreciate the fact that they went extra miles to make the customers happy. I wouldn’t have to add that room was spacious n clean, food at breakfast buffet was absolutely delicious, attitude of all the employees was pleasing and courteous. I highly recommend this hotel to everyone.

Our stay at Hotel Athena was simply wonderful. The hotel offers a beautiful terrace with breathtaking views, perfect for enjoying the charm of Siena. The room was spotless, comfortable, and well-maintained. What truly made the experience special was the staff – incredibly polite, attentive, and always ready to help. We couldn’t have asked for a better place to stay in Siena.

Great hotel in a phenomenal location. The staff is knowledgeable and engaging. They helped us craft itineraries and were able to make dinner reservations. The breakfast buffet had something for everyone. The hotel has ample parking and is within walking distance from all of the “must see” Siena attractions. The hotel has a great restaurant that rivals those in town. The seventh floor terrace serves up refreshing spritzes with a world class view.

We had a terrible start to our stay in Siena - but the Hotel Athena saved us. The main superstar of our experience was Carlos who was helpful, attentive and made changing hotels and having our car parked a breeze. He was wonderful with recommendations and really made our stay in Siena just so fantastic and he's a huge asset to the team.

The hotel is just out of the walls, so its a good walk into the city center, its quiet, the views are amazing, the Staff is beyond amazing, the food in the restaurant is beyond amazing. Sienna is an one of my favorite places and of course who doesnt love Italy. Will be back again and again.

100% happy. Excellent directions in advance. Free parking. A nice walk into the centre. Super helpful staff. Great breakfast. We booked a superior room on 7th floor with an exception view. Well worth the upgrade. We loved this hotel and highly recommend it.

This place was *Amazing*- I've never been to a hotel like it before. Amazing customer service from every single aspect- the front desk is amazing- the bar- the bellhop- everyone is so nice! The rooms were great- solid view, great commodities- the only reason it gets a four star is because the beds are a bit stiff. Doesn't matter after a fourteen hour flight tho (slept like a baby ). It serves both breakfast and dinner- (breakfast 3/4 floor and dinner 7 floor) the 7th floor where you have dinner doubles as a roof top bar and is just a gorgeous view of Siena. Not to mention every place you could want to see here is in walking distance!!! If I could give this a 9.9/10 I would- nothing can be perfect but this place is pretty damn close.

Location is great. Breakfast is great. Air in room is not good. Wifi is terrible. Staff could also be friendlier.

Perfect location and beautiful countryside scenery! 5 minute walk from Piazza del Campo. The view from the 7th floor terrace as well as some of the rooms is breathtaking! Gorgeous Tuscany countryside! Fast and friendly service at the bar. We enjoyed many Aperol spritzes for happy hour each day during our stay here. Francesco at the front desk is absolutely fantastic and I'm still thankful he was able to get us a dinner reservation at the best restaurant in Siena, Osteria da Divo!!!

Beautifully situated near the heart of Siena, my room had a lovely view of the Pastoral scenery. Check-in was fast and easy, and the staff was very accommodating of all my requests during my stay. My room was comfortable and updated, and I especially appreciated the in room coffee and mini fridge. Wifi I was a little bit spotty, but okay. Small private parking area in the back if you have a car with you. Walking distance to downtown was a nice Plus. Breakfast was very good. I appreciated the very wide selection of pastries, fresh eggs, fruit and cheeses. The upstairs Terrace bar was lovely and had beautiful views. It wasn't super warm when we were there, so they weren't serving dinner up on the Terrace, but I heard that during nice whether they would do that. Did have dinner in the downstairs restaurant one evening, and it was very tasty, though maybe a bit lacking on Ambiance. Overall, a really lovely Hotel, ideal location, I would definitely stay here again.

Absolutely loved this hotel! It was an easy walk into town and the service was impeccable. It was raining while I was there, but I still got to take some gorgeous photos from their terrace. The room was clean and had all the accessories needed. Make sure to bring your converter, as there were not any USB ports available.

Just arrived at the Hotel we were guaranteed a "Deluxe" room on our reservation. On the web page it says "Our Deluxe Rooms offer a wonderful view over the countryside and the historic center of Siena". Our room 801 has the view of a side of the building next door. Was told it was because it is busy weekend and that this is Deluxe room. I just think they should change the wording in their website to say "Our Deluxe rooms may or may not offer a wonderful view over the countryside and the historic town center" ... Staff has been very good and helpful ... would recommend hotel to others

We've really enjoyed our stay here. The hotel has managed to keep some of the cool, old school aspects of the hotel (ie the keys are real keys and stored in a forties era cubby system behind the front desk) while mixing a modernity to the establishment. We were warmly greeted and allowed to check into our room very early. We were given directions and told about some highlights as we were checking into our room. And, we received two glasses of free bubbly (thanks to Yelp for this. Was a "check in" promotion). Our room is very clean and comfortable. VERY comfy beds. Extra cosy pillows and mattress! The location and service are great. I'd stay back here in a second. I minus one star because there was some sort of noise above our room for about an hour at around six o'clock in the evening. I had to call down twice to complain. Otherwise, it was very quiet.

Hotel Athena is a very central located hotel in Siena with very charmfull staff. Unlike as the normal Italian people these people were very helpfull and real. The interior is classis. The rooms are simple but neat and well I can't say it enough the people are such lovely persons. The rooftof terrace is very delightfull and the cocktails are cheap and taste fine. U can have dinner here or just enjoy the beautifull view with a drink.

I really wanted this hotel to be the four star rating it claims to be, not the case. We had two rooms booked through a travel agent and I knew they were not going to be spectacular but I DO expect not to be underneath construction! We were on the forth floor, which by the way is below street level, and doing restoration on the 5th! Who puts guests underneath hammering, sawing and nailing! I asked at the front desk for another room and the man was so rude! I finally got the manager and she moved upstairs. They even have a message in the elevator about the construction so why the attitude?

I stayed at this hotel when I visited Siena. It's not necessarily in the "center" but it's a 15 minute walk to the Duomo and the center. The hotel was nice, staff were friendly. The room was a bit small but clean. The room service is weird, you had to go downstairs to the bar and tell them to bring it up to your room. Or maybe my friend and I were just dumb and couldn't figure out how to call room service (but I swear... it wasn't written down anywhere) Didn't have many options so just got a bottle of prosecco and a pizza. Wi-fi isn't free, you have to pay for it.

It was my first time in Siena, and Expedia highly recommended the Hotel Athena. It was a very hot day (in July), and the wonderful air conditioning in reception and rooms was so appreciated! After a rest, we were invited to the 7th (rooftop) area for drinks beginning at 5 pm; and then reservations for dinner starting at 7 pm. When we arrived, there was the most pleasant slight breeze; and the views of the hillsides and valleys and neighboring areas in the distance were so amazing. The service was impeccable; and the drinks (wine and cocktails) expertly crafted and presented. The food, however, was the best pasta and meal and wine pairing that I have had during the past decade! They shaved black truffles on top; and it was so good that I ordered a second one to go, because I never know when I can enjoy this whole meal again. My sincere thanks to Francesco at the front desk (impeccable service); and the Romanian gentleman who guided our meal with his fellow friends and staff. I joked that I would helicopter from Florence each evening to continue eating dinner and enjoying this amazing gem of a Siena hotel. You must stay here and eat here! Thank you!

The hotel is very nice - Breakfast really quality food the croissants amazing but the wifi is terrible always Turing off

I am going to give this hotel a five star rating simply because their staff is amazing. The only negative about the hotel is that the water temperature changes drastically throughout the day. You can read by the other reviews here that the hotel is pretty awesome and you can also see it's located about 10 minutes from the main center. It is incredibly convenient and truly has a US feel to it. In every case the front desk personnel have been exceptional. If I could hire all of them and bring them to the United States to work for my company I would. The Wi-Fi here is a little odd and takes you out quite a bit, but that's just a signal level issue. In general it works okay. I am writing this review from the lobby and everything seems to work great. Without a doubt the next time I am here I will be staying at the hotel Athena.

In early September, while traveling in Tuscany, we booked two nights at the Hotel Athena. What a wonderful hotel. It's located a short walk from the Piazza del Campo. We had no problem parking our rented Citroën C3 in their parking lot. The staff was welcoming and warm. We speak very little Italian but had no problem in any communication as every staff member we interacted with spoke English very well. The beautiful rooftop bar is staffed during the evenings yet if we walked up to the bar during the day, we simply used the phone on the bar to call down to the front desk and within a minute or two a bartender was there. Very good service. We ate breakfast each day and had dinner on the rooftop one evening. Excellent food, well prepared and tasty. We met a group from Belgium that was also staying at the Athena. Evidently, their tour group always stays at the Athena. It's a Great hotel. We were sorry we only booked two nights as we could have spent 4 or more days in Siena at the Hotel Athena. Put this hotel on your short list of places to stay if traveling to Tuscany. You'll be happy you did.

Staff were too officious, obviously sick of tourists, spoke like robots. Easy to get that way in a place like Siena I guess. My single room was noisy. Parking was awkward and required a good deal of skill to get in and out of the lot. Not as cheap as portrayed by other reviewers either. Location is excellent. Did not try the dining room but the breakfast was adequate.

we stayed here for two nights during our stay in Siena. The location was excellent and the staff was very hospitable. We really enjoyed our stay there and would certainly return.

Nice less expensive hotel within walking distance of the main attractions. Clean rooms comfortable bed etc. only complaint is we are at street level and hear a lot of street noise. Beautiful view from their 7th floor outdoor restaurant.

My wife and I arrived in Siena on a late afternoon train so by the time we got checked into the hotel it was 20:30 on a Sunday and rather than walk around looking for something open we thought we would give the hotel restaurant a try. We were very impressed! The wait staff were excellent, attentive and friendly. The atmosphere was warm and the decor, although obviously newer than the historical setting of Siena, was inviting. We shared the zucchini rolls, strips of zucchini wrapped around melted cheese and seasoned with a wonderful red sauce which I cannot place the name of. We also had two glasses of wine, a rosso for my wife and a chianti for me. The last page of the menu has wines by the glass and there were enough selections to cover most tastes. If you're looking for a bottle the wine list appeared fairly competent although I only glanced at it briefly. Following the zucchini rolls was risotto with asparagus which was simple and delightful. Although the waiter said a single order might not be enough for two we found it to be perfectly portioned. For our main courses we had; baked young rooster with potatoes and vegetables, and the braised lamb with roasted onions. Both were excellent! We finished off our meal with dessert and coffee. A decaf cafe americano and a cappuccino, warm chocolate cake and ice cream, and an apple strudel. We ended up being the last table left at 22:15 but you wouldn't know it from the way the wait staff continued to look after us. I highly recommend the Hotel Athena restaurant. eta: the hotel has free wifi now.