Gaurav Shrivastava
Google
**Very Disappointing Experience - Worst Hotel Stay Ever**
I recently stayed at Hotel Atithi with a group of 8 people during our holiday trip to Agra. We were looking forward to a peaceful stay after a long day of sightseeing, but unfortunately, our experience was nothing short of a nightmare.
When we checked in, we noticed posters of a marriage ceremony happening in the hotel, which we thought might cause a little noise, but we didn’t expect it to be such a major disruption. On the morning of December 17th, at 5 AM, we were rudely awakened by loud Dhol (drum) music being played in the hotel lobby. The noise was so unbearable that it surely woke up every guest in the hotel along with 8 of us in two different rooms. We waited in hope that it would stop, but it went on for a full 45 minutes, disrupting our sleep and ruining the start of our day.
To make matters worse, the hotel management was completely unresponsive. We raised it with front desk, but no action was taken. There was no apology or attempt to rectify the situation, and it was clear that they did not care about the comfort of their guests. This is completely unacceptable, especially considering that we were paying guests looking for a peaceful stay.
The lack of professionalism and poor management was extremely disappointing. I would strongly advise anyone considering staying at Hotel Atithi to look elsewhere, as they clearly do not value their guests' comfort or provide any kind of basic service. I will never return to this hotel and will make sure to warn others about my terrible experience.
I wish I had ability to rate zero stars. Even though room service and rooms were OK, but I now don't care about them after this experience.