daniellecO7435CI
Google
There was so much to love about Hotel Atwater. Front desk staff were very helpful , friendly, and professional. Location was perfect, decor was beautiful. The rooms were a bit on the small side, expected in an older building, but were beautifully designed. Hot showers with good water pressure are always a plus after a long day of traveling, and the hotel did not disappoint there either. Bed and pillows were equally comfortable. |If I could give a 4.5 rating I would, but considering the rate was nearly $400 a night, in the off season, for a standard room, there were some bumps. |I booked a Classic King room, and I think our first room assignment may have actually been an upgrade to an Avalon King (Room 328). It was lovely, except we could only pick up a wifi signal if we were outside of our room and at least 10 feet down the hall. We made do for the first night, and mentioned it at the desk the next morning. They said they would put in a ticket with IT, but by the afternoon we were still without wifi, so I asked about a room change. |Again, the desk staff were super nice and accommodating, but noted the new room would "not have a view". Considering my current view was a light pole and a building across the street, having wifi for the next 2 days was a bigger priority. |We switched to room 219, which was notably smaller, had a view of an interior wall, but it strong wifi. Then I noticed the headboard had multiple large dings and pockmarks chunked out of it. Again I thought, for this price I would expect more. So I took pictures of the beat up headboard and went back to the desk. Fortunately we were able to move to the room next door (221), still smaller, still an interior wall view, but comfortable, without beat up furniture, and with working wifi. |I wouldn't hesitate to recommend the Atwater based on the service at the desk, the beautiful design, and comfort. The room situation was just enough of a disappointment and inconvenience for us that I can't give it a 5 star rating for this stay.