Hotel Auberge Montréal Espace Confort

The Hotel was doing some restorations while I was there. I had only a short time to stay (just over night) and I love the area. Restoration is necessary as I worked in hotels before doing that. But there were lots of piled furnishing throughout the halls. All the fire exits were still available but crowded with old beds needing to be removed. Bed and room were very comfortable - I did have air conditioning or fan that cooled the room nicely and the bathroom and area were fine and clean. Good WIFI - as I was quite late there was no one staffing the front end and it took some exploring to find my way out using the bottom door to exit. Once acclimatized it was fine and the location for the area was excellent. Yes I would stay again but I like rustic and the price as very good. I did not have time to stay for breakfast but the surrounding restaurants were very good and very reasonably priced. Really good value stay for the money but a 3.5 to 4 rating.

Horrible service. Check in to hotel is nightmare as no one is available in the building. Owner is virtual. I wanted to provide less than one star because, washroom is broken and sink is 12 inch size. Rest you know. No washroom fan. No washroom power. There is a tiny hair dryer for show. It does not work as there is no electricity. In the room there is no electricity in the plugs. Could not even charge my mobile. No lights work except a ceiling light. Owner told me hotel is 3 star rating and provide free parking. It’s a trap. Owner told me to park on street . She said street parking is free anyway during night. I booked a family room with two double beds and beds were OK with sheets and linen. Don’t come here with family specially with children. Not much safe outside. My room was 103. Don’t know if this review is published.

My significant other and I went to stay for four nights and five days for a trip in Montreal. The service was friendly and the breakfasts were great. The rooms were clean and had the necesities, Although the floors were a bit sticky and the room smelled somewhat of cleaning products. We recommend bringing slippers. The location was fantastic, right in the Latin quarter of old Montreal and very close to the metro and a bunch of great restaurants. Overall positive experience, especially for the value.

Fantastic location and very friendly accommodating staff. The room which we booked was very well furnished with a couch, tv, bed, toaster and microwave. However the room itself looked a little unrefined with exposed piping, and weathered walls. Overall, if you're looking for an affordable place to stay that's in walking distance of the main tourist attractions in Montreal, this is a solid choice.

Unfortunately below our expectations. Rooms were not as new and shiny as on the pictures on the web side. We booked the Zen room. Bed was old and toilet was inside a closet and had no air vent. Room was a little bit stinky and unfortunately the room hat a very small windows why it was a bit dark inside. Also the floor was old and broken due to water damages coming out of the shower, since the water outflow was sticky. The shower wasn't even cleaned up at the second day of our stay. Even the third day the room wasn't cleaned up at all. All together the hotel provides the feeling that nothing is done, maintained and decorated with love and service orientation. Everything is, looks and smells old. Only good thing is that the hotel is in the middle of the bar street and really centrally located.

Great location. bed was had too small sheets and kept coming off. Our room was never cleaned, we asked for new sheets and towels and they were stained. Staff is really nice. breakfast was nice: Hard boiled egg, waffles, cereals, cookies.

Private rooms are very nice for a hostel. Thoughtfully furnished with ample desk space and cabinets. Kitchenette has mini-fridge, sink, toaster and microwave. Bathroom is also spacious, has a shower and better toiletries than you will find at most 3-star hotels. Staff is friendly and accommodating. The only negative would be is that the walls in the private rooms are thin and you can hear other guests. However, if you are used to staying in dormitory style hostels, then this may not be a problem. Also has dormitory style accommodation.

We were tired and lacked the presence of mind to cancel as soon as we saw the place. The staff are pleasant but seem like college kids still learning how to run a hotel. Mature folks wanting a modern well-appointed and convenient hotel should NOT stay here. The street is for young hipsters with purple hair and vape stink. This place is in a traditional building with a long staircases and no elevators. The room looked OK on the internet but "little things mean a lot"- dismal lighting, few outlets, no lights by the bed, the TV was difficult to use, “kitchenette” was a fridge, microwave, and a toaster competing for slots in a surge protector etc etc etc. The last straw was the noise from Turbo Haus, a heavy metal bar a few doors away- we left the TV on until 3AM to drown out the racket. Free breakfast was poorly organized, with one very nice young lady completely overwhelmed with the job and having to do everything, from preparing crepes to handing out the coffee and tea. As we drove away, our last laugh was a high-school age couple who were lounging on the sidewalk who were looking for a room for a Saturday afternoon hook-up. We went out for breakfast and found a nice Hilton not far away. As we lay down in comfort that night, I laughed to remember complaints I have made over the years about “stuffy, stiff, corporate hotels.” As I headed off for dreamland, I blessed the presence of a clean, well-lighted place.

We booked this hotel 3 months ahead. It's a great location in front of a park. The room is similar to hotels we've stayed at in Europe and the Americas. The low rating was due to owner/management disrespect of us as consumers. We had just awakened when we got a call for the front desk insisting we allow decorators to enter our room to put up some curtains. We asked them to come in the room after we had left in an hour. They said that the workers had an appointment and needed to get in NOW. Not knowing the customs and laws of Quebec we didn't protest further. Three people came in, drilled holes in the ceiling, to hang small decorative sheers. We found out later that one of the 3 people was the owner who said nothing to us- no thank you or I'm sorry. Dust from drilling was left on the floor and was still there when we left 3 days later. They offered comp breakfast which we declined and the owner refused a monetary rebate. Coffee for the coffee maker was never provided after the incident and the room was not cleaned everyday. Clearly the Kunde ist nicht König (the Customer is not king) at this hotel.

I visited Montreal in the summer of 2013 during FrancoFolie. The staff is friendly, the price is good, and it's right in the middle of everything. We stayed in a room where the electricity kept going out (I guess the circuit kept breaking or something). After about the third time, they called me and said they were going to upgrade me to a better (larger) room at no additional charge. If I ever come up to Montreal again, I will be seeing if this place has any vacancies.

This is truly a gem where the customer is their priority. Teresita took time to personally help me during my trip, she's the owner and she has been in business for a long time, yet again she has the enthusiasms and charisma of a brand new owner who wants to build a relationship with her customers. The hotel is very clean and cozy. The dinning room is remarkable as they offer a simple, yet delicious breakfast. Everyone will welcome you with a smile. They are fluent in English, Spanish and off course French. This hotel is also located perhaps in the best location to experience Montreal from a local's point of view. I'll stay here every time I'm in Montreal. They do understand hospitality as a service and not just a business.

This place was a disaster. We booked on Booking.com and didn't realize that this is both a hostel and a hotel. We also weren't really told what type of room we were booking, just that it has a double bed. Well, it isn't a double bed. It's about 2/3rds the size of a double bed. We got there and had to walk up a flight of stairs which doesn't really bother me but may bother people with physical issues. We got to our room and it was tiny. The "kitchenette" is a microwave and a bar fridge. It basically looks like a dormitory. My first question was, where's the light switch? The answer: Outside the room and across the hall. My boyfriend's first question was, where's the bathroom? The answer: Up another flight of stairs next to some random massage parlour. So we share a bathroom with a few other rooms which wouldn't bother me too much if the shower and toilet were in separate rooms but they're not and when someone's taking a 20min shower and I really have to pee, it's not a good situation. The bed is small and hard which made it difficult for me to fall asleep. The free breakfast was extremely minimal. There was cereal, toast, hard-boiled eggs and coffee from a crappy coin operated machine. My boyfriend who has celiac sprue couldn't eat anything but the eggs so we ended up walking to the Cora's on Rue Ste. Catherine for breakfast. Me, I just didn't want to eat at the hotel because I was at least expecting something other than boiled eggs and toast and was sorely disappointed. So far I've seen three small ants in my room which worries me a bit as there were older reviews on trip advisor where someone had ants in their room. The other thing is the mess. There's so much clutter in the hallway beside us and it's reall unattractive. There's also this weird smell hanging around the room that apparently is a common complaint amongst guests on trip advisor. We booked here last minute because our other reservation fell through and we panicked and didn't look at the reviews. The pictures on the website were misleading and all in all this place has been terrible. The only saving grace is that the area its in is surrounded by amazing restaurants and cafes and is close to the Village and Old Port. The staff is also very kind and friendly but that's not enough to make me want to stay here.

I've stayed here twice, and I've enjoyed both visits. The location is easily walkable from the subway, and is in the Latin Quarter which has lots of fun cafes, restaurants, and boutiques nearby. In the summer, I also utilized the bixi bikes nearby for transport. The staff are friendly and very helpful, too. I've opted for private rooms both times I've visited, and I really love the renovations that they have done recently. There is also free wifi, and the croissants served at breakfast are very tasty.

If you want a cheap room in a clean hostel this is the place for you! It's located on a very active street with tons of restaurants and bars within walking distance. It's even in walking distance to the Gay Village, though it's a decent walk. The breakfast was great every morning and the staff was very nice. I highly recommend.

The Hotel is not good. The bed was horrible and too short. The "view" from the window was directly in neighbors room. The breakfast was even not good the crepes were cold and the coffee was bad. The only thing is the locations. You can reach downtown by foot. The street down and in the near were a lot of restaurants.

This has not been a good experience. We booked three rooms and all are very depressing. It's very Spartan and feels more like a hostel than a hotel, My friend actually moved out of her room the first night and preferred to sleep on a couch at her friends air B and B. Attempting to watch the TV has been one of the most frustrating and annoying experiences I've ever had staying in a hotel. It Keeps searching for a satellite signal that apparently isn't there. There is a very strong smell of some kind of cleaning product that feels very toxic. Even if you open your window and leave the door open it doesn't go away. My window directly overlooks another guest window, so I had to keep my curtains closed the entire time for privacy. Also my shoes were sticking to the floor so I had to wear socks all the time in case I caught something! I'm 6 foot two and the bed is 6'. There was also some kind of sub bass noise kept me awake for a few hours the first night.

I love this place!!!!So comfy so clean. Location is perfect. Staff are friendly! Really had good days spending there! I am sure i will book again next time!

This is a great location to base your trip to Montreal. Rooms are small but clean and good value for price and the croissants at breakfast are heavenly! Be warned the showers is very tiny. Would definitely stay there again.

This place was FANTASTIC in all respects. Great location, wonderful staff who not only knew who we were by name but also cared enough to ask how the day exploring went, and when dinner was not up to their standards (though my companion and I thought it was fine) they arranged for us to have a meal the next day at an Italian place. Wireless internet in the rooms can be a bit spotty at times, but with the cable it works without issue. Cannot recommend this place highly enough. I'd give it more than 5 stars if possible.

Very clean private room. Breakfast is nothing to write home about, though it's good that it's available if you want a bite to eat before heading out. Coffee place up the street on the corner of Saint Denis and Sherbrooke was better for breakfast and coffee. Small bathroom designed such that I could hit my head on a different stationary object every day - impressive. Location is perfect for walking to Old Montreal, downtown or the Latin Quarter. Fair price for what you get. Would stay here again if I got to visit Montreal again.

This hotel is fabulous! It's clean, comfortable and well-located and the staff are very helpful and friendly.

The front desk closes at 9pm and the door self closes. If by some chance you forgot the key upstairs you have to call this man. He takes 20 minutes to come up and treats you in the most disgusting manner. He was very unprofessional to my friends and myself I will not be returning I believe he didn't like black people and was very rude to one of my friends! All the other staff are ok the room is ok but I will not stand for my friend to be treated like this by this man. I was there and felt disgusted by him. I will be filing a formal report against this establishment.Thought you could get away with it? We are not going to stop until justice is sought after the inkeeper of Auberge Espace, it is a sad situation since majority of the other staff and facilities are nice. But we will not stand to be treated like we were by this inkeeper. We would not recommend staying here based on how we were treated by this man. We felt personally victimized and targeted by this man and we are spreading the word regarding your establishment as this will not fly with us! The fact that the hotel would hire someone like this makes us give everything a low rating.Other staff at the front desk are amazing, the room was clean, breakfast good