Hotel Aura Grand Amritsar by Levelup Hotels & Resorts

The room are very dirty. The washrooms are very unclean. There is fungus growing on walls, dirt and cobwebs on the side of the bed. There is no thermostat in the room. The room gets very cold during winters. The service is very slow. You need to call 5-6 times for fresh towel or room cleaning. There is no parking. The hotel is in a narrow road. They will take your car keys and park the car somewhere else and you will receive a dirty potty stained car next day. This hotel is very bad. Don't book it.

Pathetic. Hotel in amristar. Toilet seat were broken. No lock in toilet. There was no foot mat. Outside toilet. Room no. 401 rooms very dirty we had to ask Housekeeping twice to come and clean the rooms.

This hotel isn't clean at all not worth 4 star not sure how they rate them. There are rats on the second floor, and the bed mattresses aren't nice in rooms. We had to change the room thrice. Won't recommend this hotel anyone. A lot of options in the same lane next to this. Please avoid this one..

We found the hotel very dirty and unclean. |We had arrived 90 mins after check in and still had to wait for our rooms to be ready despite the fact the hotel wasn’t full.||The bathroom was not cleaned properly and on the second night we found a toilet in the floor in the hallway near our room. ||It was cleaned up after we had spoken to the reception desk. I have never stayed in a hotel where I have had to ask this of the reception desk staff .||The reception staff were generally very helpful and staff serving breakfast. ||I sadly wouldn’t recommend this hotel .

Worst hotel ever seen. 1) The room was not at all clean. When we asked to clean the room the reception said they have less staff. 2) There was a Rat inside the room. Hotel staff was not concerned. Hence I left the Hotel though I spent for 3 days. 3) Very unhygienic place to stay. @makemytrip @Booking.com @goibibo @agoda Please review this hotel and remove from your listing as soon as possible before they loot money from other travellers.

The stay was very disappointing. Rooms were small, the AC was not working, and even basic requests like an extra mattress were delayed until 1 AM. The dining area was extremely suffocating and not well managed, while the food quality was just average. Overall, service and comfort need serious improvement.

Good stay rooms are well cleaned and food is also good. Staff was very helpful thnx to nikhil and joban. Paratha were very tasty and decilious 🤤

Location of hotel is good. AService was good and staff were helpful. Overall experience was good and we recommen to try this hotel if you are visiting amritsar.